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Joseph M.
Customer Reviews for Machado Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mgr. Mary was very helpful and a delight to work with.
gene O.Great customer service. Staff is very helpful. I'd recommend them to anyone.
GABRIEL S.I like
MARIA S.Everything was great. Both the employee and service.
larry T.They checked the tow hitch, help me hook up the trailer, checked the lights. Very friendly.
Tong W.Amazing customer service
THOMAS B.Uhaul and the ppl at Machado storage are great. I highly recommend them...
CHRISTOPHER C.The truck was very smelly and dirty, no sanitation was done AT ALL !! This is the 2nd truck I've rented from uhaul that was literally disgusting. It never changes so I expect it usually.
tammy G.Very nice people work at this location.
Carlos T.Employee is very friendly and honest.
Fe M.You could make sure the employees don't sign the contracts for the customer without authorization.
Shawna H.I believe that her name is Mary, her customer service is awesome!! I'll rent from her again.
Stephen C.Excellent customer service as always!
CHAFFINS GARAGE K.The staff person was very rude. Charged us for mileage that was supposed to be included because our pick up and return locations changed. He also charged us for gas when we brought it back at the 1/4 level it was when we picked it up. He also told us as we were about to leave that he was going to charge us a $25 sweeping fee when the back of the truck was not dirty. I will never go there again. Horrible experience
Felicia F.Nothing. Very kind. Called to confirm we found the location and to see if we were coming. Thanks for helping the last of our move!
Kristin M.Quick check in and out. Hassle free
Francine K.No brake lights No lights..noticed .in Blyth after cars keep honking, had to pull over at thunderstorm.dangerous.
Mary T.Wash the windshield of the trucks before they go out. Install stereos with Bluetooth or iPhone connections.
CHARLES T.Mary Bennett was a lovely administrator for this transaction. They were friendly, it was an easy transaction
Stephanie C.No recommendation at this time.
Dana K.Everything was good I had no problems at all.
Sandra M.I had requested a dolly but none was available, so I have to go somewhere else to get one.
Timothy E.Truck was a bit dirty but costumer service was great
raul V.John was extremely helpful and kind. We would definitely recommend Machado Storage for your rental needs.
Randell L.I had a great experience 100% satisfied thanks
Zaul B.Thank You for making my move super easy and convenient.
NORMA C.Quick and easy. Price quoted, was the price.
Lolita M.More information and better customer service tone.
Arizona M.Definitely recommend and Definitely would use again.
Cory E.Price was a bit high for the time. Should have senior discounts.
michelle L.No AC in the vehicle I had to pull over multiple times to throw up from heat stroke
Brandon B.I was charged for a fuel When I return the truck and it had a higher amount of gas
raul V.Keep up the great service😉
JOANNE D.Very awesome experience good communication definitely we love it
Gharib H.Staff was very professional and helpful I would recommend them for any of your moving or storage needs
CHARMAINE K.Great customer service and support!
Syed A.I haul staff very nice and efficient
DEBORAH O.Muy amables
Nelly F.Staff very friendly and helpful.Very efficient and customer service.Would rent here again.
Lanny R.Great Job on the rentals not so much on the storage units. I will not again in my life time rent a storage unit from U-haul. Nothing but a horrible experience. Unit number 3727 located at 25086 Jefferson Ave Murrieta CA, 92562
Ricardo B.The gentleman who helped us was very kind and very professional. We would definitely rent here again.
Heather C.I reserved a 26' i was given a 20' other than that everything else was great.
Mark G.The sale Agent at Macado location. Was lazy., Bad English, Told me to never come back. Bad Attituide and yelled at me. He has a problem with being kind to Returning customers . he has bad customer service. He Should not be working with the Public.
PAULA B.The clerk at the desk was rude and unprofessional. He did not explained anything on the contract or verified the gas and mileage. At the end he charged me for gas that I did not owed. I will never rent from Uhaul again
Juan A.Great price!
Pablo R.Good experience
RANDY M.Juan was super awesome and friendly! He helped tremendously! Highly reccomend this location!
Christian L.Satisfied with the service Mary was very friendly and helpful
Juana O."After Hours/Night drop box" is a mail slot in the door of a building behind a locked security gate 50 yards from the front gate. We had to come back the next morning when the gates opened 15 minutes after the posted hours to drop off the key.
Jeromy P.The truck was very dirty inside and out. Smelled of smoke. Passenger door didn't shut properly. Location was convenient and pick up/return was very easy.
Stephen E.Truck was very slow up even the smallest hill. Gas got suck up very fast
jerry H.The customer service is great they are really respectful good people I would definitely recommend this place to everyone that is in need of a rental or storage
WILLIE G.Everything was good. Nothing to change.
Scott D.The gentleman who helped me this morning went above and beyond to make sure I got the right trailer to fit my needs. Keep up the great customer service.
Adam S.Very nice and helpful
ROBERTA A.Employees were prompt, friendly and helpful
Debra P.Friendly reliable professional. I will come back again for my next rental.
esperanza F.