I am so bummed because I really try my best to stay humble and be honest, so when I bring my uhaul truck back and find out they are charging me 100 miles for a move where we traveled maybe 40 miles total (multiple 2 mile trips) I am livid! Not to mention, we never used the dolly, and somehow the zip tie fell off. I had my own personal dolly that we used. There was 3 of us moving and no one would have taken it off. You would’ve literally needed a knife or scissors so the zip tie was probably already broken. That’s not the best part. The person that assisted my boyfriend with the checkin process gave him paperwork where the mileage said “174,769” and he took the picture at check in and the miles said “174,796” so they are charging me because my boyfriend didnt do their job and enter the correct miles!
VINCENT M
Machado Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Elsinore, CA 92530
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was construction on the corner which made things difficult to get to the entrance but that is not the fault of the facility. Personnel was courteous and helpful. Transaction finished without a hiccup and with a friendly smile.
Michael WAlways great service . Thank You
RICHARD KEverything was great renting from Machado Storage U-Haul. Check-In and check-out was fast and easy. The van was almost brand new. I will certainly use them again!
JOHN MNot at this time.
TONY G