Customer Reviews for Macks Farm & Rv Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Macks Farm & Rv Center

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Robert M. on

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Customer did not leave a comment.

Jeff P. on

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Jim W. on

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Graham R R. on

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Although staff and locations were great. I doubt if I would recommend U-haul per say without a warning. Trailer I ordered and paid for was not available at the original location...U-haul depot and storage in Bismarck N.D (a large city)...I received a call in the afternoon of the day before on my way to Bismarck where I had booked to stay for the night.. .Pickup day I had to retrace my steps 110 miles to an agent in Harvey N.D. a small rural community open 10am to midday. Alternative locations that had a trailer were closed on Saturday or couldn't be reached before they closed. This however was preferable to my previous experience with U-haul where I was asked to drive 80miles on secondary, snow drift and ice covered roads to a remote rural township because you couldn't supply a truck on the day in Minot N.D.(once again a large city) .. I went with Penske . .

Able T. on

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Access to the trailers is limited because of the size and location of Harvey. Our timing was extraordinary.

Andrew G. on

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The person we dealt with was rude and hateful. The hours of business were not set up for anyone to really use during the weekend. The man over the business was yelling at my brother to do things like he was an employee. It over all was a bad experience at that location.

SCOTT R. on

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Great service

naquita b. on

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The most important thing to a customer that rent equipment from U Haul, is to actually be told the correct information when booking. Second, to have the equipment available for the customer. The Harvey location was great with their customer service. My enormous disappointment starts with the department called Traffic and Reservation. Being told something that was intention to be misleading has to stop. Over booking your U Haul locations. Is an inconvenience for the U Haul owner at that particular site as well as the customer. I have had an unforgettable experience with U Haul. The customer service was just awful when dealing with reservations and traffic. I even spoke with someone in regional office that was not knowledgeable nor skilled in her profession. I have shared the great inconvenience with 10 people already , and will continue to share with others.

Kyle L. on

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Michael T. on

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I personally think that the older GMC 26ft trucks should be retired. The newer Ford trucks have a very effective tow/haul mode that works great for descending grades that would have been of great use going down the mountains. This has nothing to do with this location they were very helpful and this was the only truck available within 100 miles.

don z. on

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TIM P. on

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RICHARD A. on

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Smoking in the office made my experience not pleasant as I am allergic to smoke.