Customer Reviews for Macomb Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Macomb Storage

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dennis h. on

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Tanya B. on

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Mario J. on

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Lee M. on

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William P. on

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They had exactly what I needed for my needs I thought the price was extremely reasonable very friendly people it was a pleasure

Sheila J. on

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Karen W. on

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I rent twice a month for a food pantry pickup. I rent a van for 2-3 hours. There is no where to park my personal vehicle. When I came back yesterday I was informed that the police and tow truck were on their way to tow my vehicle. It's a spot I used many times - there are not any "no parking" signs and I did not block anyone. I may go to another location because of the parking issue for customers like me who aren't dropped off. Had I not come back at that time my vehicle would have been towed and I will not take that chance again.

Mike S. on

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Michael M. on

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Michael S. on

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gaal k. on

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Moving company guys you provided were not available when requested. We said no thanks. But were still charged

Sharol S. on

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Roger D. on

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jason d. on

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They never said we had to wash the OUTSIDE of the truck to turn it in, or get big fees. We moved from a place on a dirt road. Had dirt on tires,, nothing major and got extra charges. So picky!!

WILLIAM M. on

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BRANDON P. on

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Steve B. on

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Manuel R. on

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JAMES L. on

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This location could use more help. I know it's a hard thing to predict but one person isnt enough to run this place

Dave S. on

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Friendly fast service, well done guys !! Thank You

James S. on

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the staff was excellent. very friendly, organized, and efficient. I couldn't ask for a better experience. completely satisfied!!

ken s. on

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michelle r. on

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Customer service was excellent

John M. on

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What is the 10% “EZ Fuel” charge that is added to my bill? I fueled up the truck and left it with MORE fuel in it than when I picked it up. Why the $11 charge? Otherwise, great and very accommodating. Pleasant people.

scott z. on

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David P. on

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Passenger light on trailer was not functional. Person who hooked the trailer to my vehicle asked if I purchased the insurance so I wouldn’t have any issues returning trailer with faulty light. It was the only 6x12 trailer on the lot so I had to take it or switch to a smaller trailer.

MAUREEN R. on

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I have used other U-Haul locations and will never go any place now! The customer service was EXCELLENT!!

monica s. on

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Concetta G. on

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Great customer service, fast and very friendly. Will definitely be using this location when we move in July.

Michael D. on

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alex j. on

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earl b. on

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thank you for being open on a holiday weekend.

Ted C. on

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RICHARD N. on

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Great service !!

Jeffrey T. on

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my return experience was great. no problems at all

paula s. on

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Everything went smooth and professional

Natashia S. on

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I got over charged more than double because of a glitch in their system which overdrafted My account. If they were to Reverse the transaction, it would take the bank 3-5 days to get my funds back and they would have to put another hold for the right amount! Only reason I’m giving a 2 Star is because the area facility manager gave us a discount when we dropped the truck off.

Norman M. on

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Deborah J. on

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Staff always smiling and super friendly. We returned to same location because of it.Easy to spot which U Haul we used before from the picture of their site of the lady we recognized. I like giving my business to good energy places. Thanks to them both for being so helpful and made our experience a breeze. We will return if we ever need to at the same location. I appreciate their assistance. :)

Stanley Z. on

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Jeff P. on

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We returned the truck after hours.

clinton j. on

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Richard U. on

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Barry M. on

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Staff very helpful and friendly..made it easy to get in and get out...

karyn m. on

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GENNY P. on

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MONICA S. on

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The cargo van was in great shape; however, there was just some mud in the back inside, but it wasn't too bad. I called and mentioned it to them when I noticed it when I got home and they were very apologetic and told me I wouldn't be charged a cleaning fee if I returned it in the same shape, so that made me happy. :)

jay c. on

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Keep up the great customer service. I'll go back to a place like yours because of the friendly, open attitudes of everyone in the room.

Zach C. on

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Some of the best customer service by far. They were willing to work with my promises from out of state from another uhaul location. Only disappointment is how dirty the outdoor units are.

Scott L. on

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Staff was exceptional with both Uhaul and Storage unit rentals. Great location and would definitely use again

WILLIAM S. on

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Would use them again

Andrew K. on

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Na

CONSTANTINE Y. on

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It was very conveniently located for us and was always well maintained. It was sometimes difficult to get in to to traffic on 23 Mile road but that would be the only complaint.