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BRIAN P
Customer Reviews for Macs Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Brian was great to deal with. I’ll use them again
BRIAN GThank You once again for allowing me to assist my clients in their move. Joyce Presley Realty, LLC 704-649-7653
Joyce PBecause I feel that i charge for milage that wasn't true
KENNETH SDrop off instructions were clear and easy to follow.
CHRISHANNA MMy reservation pickup time was set for 9AM but the location did not open until 10AM. Lots of finger pointing when I called your customer service but they told me that the computer sets the location and did not check on whether or not the location was open or closed. Also a previous trailer user had hauled something that got grease on the floor and it had not been cleaned up when I picked up the trailer. The site cleaned most of the grease up and put a blanket down on the floor but there still was grease residue on the floor.
JOHN DI recvd the most courteous and kindly professional service that is very rare these days. Brian went way above and beyond to help me n every way and so did the lady that drives the truck. I'm very impressed with them both and will def recommend them . Always kind and respectful caring human who provided the utmost SVC to me. I am extremely happy and very impressed by their SVC. Please reward them.
Donna BNothing
ENE WProvide the correct equipment that's safe and well prepared for a LONG drive. This was the most treacherous, dangerous drive I've ever taken. Do to your equipment.
JOHN MUnmanned facility but easy to park and return
EDWARD GWe never had to speak with anyone at facility. Parked truck where similar size vehicle was. Download my location to website and dropped keys in box. Easy peasy!
Gregory MEverything was right on point
Harvin PGreat help
John EGreat service and caring staff. The owner was very customer related in needs and questions.
William WThe folks at Macs Auto Sales are the best. So friendly and helpful. Mac helped us hook up the trailer and then we chatted with his family in the office. Very nice experience. Highly recommend Mac’s Auto Sales.
LESTER FVery friendly and helpful folks at Macs Auto Sales where I picked up the car trailer
Kiley SConfused of why prices change when you switch from locations I have screenshots to prove that the prices changed for no reason, but this had nothing to do with the locations or retailer we purchased the rental truck from this is only due to issues on the app, I believe.
Micah KAll good this time
Brad UDrop off was after hours but the location was easy to find and well maintained.
Angela SMy experience was excellent, and my pickup location was convenient and service was awesome !
Cherri hConveniently located and easy to get into to park the trailer. Place was closed but still available to return the trailer.
FRANCIS SI rented a truck on a Monday and it was clean had the best air conditioner! Service was A+ friendly nice guys !! I then rented it again on Friday because of the pleasant experience and it made moving my son so much easier!! I will refer my friends and family to Mac’s and continue to use this location because it was the prefect place to rent !!!
Brenda PNeed to let you all authorize dealers give proper information to the customer and not misleading information.
Brittany HVery friendly and quickly got me into my rental an on my way. Easy an convenient drop off as well!
Crystal NEasy drive in space in the back for the 26’ truck.
james bWhen I got through ihaul I only needed it for 1 day. The guy told me that I HAD to get it forn2 days and had to pay for 2 days. I needed it for 4 hours max so 1 day would of been fine. So I felt like he made me pay for a extra day so he could make more money off the deal.
jeffryallen cThe location was fine. The issue was with the website which kept saying that it could not load the photos for to low memory and made me repeatedly start over. From two phones. The dolly I ordered was not left for me either.
Danielle KDre Horton was awesome!
Harry LAt the Camden, SC location make sure you have a person on site when the pick up time is scheduled. I know that this case was special due to a family emergency but it just so happened a regional manager was in the general area and was able to adjust fire so my pick up was only 30 minutes late. On other occasions it might not work out so well. Good drive, excellent experience, easy drop off in Cibolo, TX.
Jerry JThe people there were friendly and worked with me and my husband.
tammy tMac is very easy to work with in comedy
Albert CThe truck was terrible like the transmission wanted to give out like it really was not safe to drive at all and I paid 30 for a safe move and 113 dollars all together
Ronicilette AVery friendly and helpful
PHILLIP DN/A
Jerry PVery nice and helpful.
Arthur PThe staff was friendly and the service was wonderful. Thank you!
Chanelle WA very good experience.
les bThe vehicle had its check engine light on as we pulled into our house. We couldn't use it to move. We called roadside multiple times. And for some reason we are being charged for services and a vechle that wasn't worth anything.
Brandi CFriendly and helpful
ernest tDrop off was after hours, so no one to help.
Melissa BNothing everything was perfect
Katherine KI can’t think of A single thing to complain about. The person that Raymond me the trailer was knowledgeable and easy to deal with help me to hook up the trailer, the trailer perform perfectly, and the individual at the drop off point was friendly easy to deal with and efficient. Thank you
Richard BThey need more than one cargo van or even a pick up truck. Other than that Macs was very much a good experience. Excellent service. Kind , polite. Professional. Very attentive to my needs.
Donna BAbsolutely love the gentlemen at this location I never have any problems.
Tina PVery friendly and great service. Will definitely rent from this location again.
Charles S