Customer Reviews for Macs Liquor

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Macs Liquor

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Tori H. on

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He rocks!

Mike G. on

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ROBERT S. on

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george s. on

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Alberto g. on

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David D. on

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Elizabeth H. on

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Always choose Mac's in Marshall!

Monica C. on

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Brian S. on

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Mozelle W. on

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joseph c. on

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Crystal D. on

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The owner was extremely helpful! Thank you so much for making our move easy.

jeffery p. on

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SHAQUITA M. on

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Great service

pat g. on

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David at Macs Liqour and UHaul went over and above what he had to do to help me. We were traveling by car with a small UHaul trailer attached when our engine light came on in our car. We were only a couple hours into a very long journey. He called his supervisors for assistance and during flooding and torrential rain helped me unload the trailer and put everything into a truck. There are not enough kind words for this very generous man who came to my rescue. Thank you to David from the bottom of my heart!!!

Kelvin R. on

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David P. on

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Ronald H. on

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Randy D. on

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belinda L. on

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We rented a 5x8 enclosed trailer and it was in very good condition - as a woman I always worry about the tires! But this trailer had good tires and ran smooth the entire trip

Shane R. on

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Robert S. on

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He was very helpful and polite. he is what doing business should be all about. THank you.

Jennifer H. on

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Great service

victor s. on

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Kirk M. on

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walter b. on

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Parking was muddy. Crushed rocks would help.

Leah C. on

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Excellent, friendly service!

Beckie B. on

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We have used this location twice now. The owner and his family are very courteous and helpful. We needed to make some changes to our reservation upon arrival which made things a little more complicated, but the owner didn’t mind at all. He was very accommodating.

Elizabeth H. on

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Cassandra S. on

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The gas mileage cost more then renting the U haul

Larry R. on

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Was there when I arrived and took care of everything. Thanks

Ilona N. on

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Excellent customer service!

dennis t. on

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chris r. on

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Swrvice i recieved was great other than we were moving. I really hate moving tooo much crap but the 26 ft uhaul ran great and was definitely the only way to go. Customer service was great

Darren E. on

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Bryan J. on

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Randal M. on

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Randal M. on

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Aven H. on

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Stacy J. on

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rick j. on

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Reginald V. on

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Gloria M. on

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Gloria M. on

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jose i. on

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The gentleman that took care of me did just that. The process was uncomplicated and I was soon on my way.

Linda G. on

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I was informed at pick up that I could have picked up in Longview for half the price.... it would have been nice to know beforehand as I'd just come thru Longview on my way from Tyler. I didn't have time at that point to go to Longview as we had helpers waiting in Hallsville to help us with our move!

Scotty W. on

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Erin R. on

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brenda o. on

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Everything was great. The staff was very supportive and a big help.

cindy h. on

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MELINDA F. on

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Best uhaul experience I’ve ever had!

Catherine M. on

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Lucretia S. on

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Too great for recommendations to improve. Easy, convenient, efficient and wonderful to work with.

Christine G. on

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ilona n. on

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GARY E. on

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Keep the great attitude alive!

Kevin V. on

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William P. on

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Nothing

Fred b. on

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marion e. on

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Charles L. on

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I cannot think of a thing.

alex a. on

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timothy m. on

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I rented a trailer to haul watermelon in and not only was the trailer hooked up wrong i also had to unload and reload 160 watermelon by myself.....I rented the trailer for 2 days and returned it hours later when I realized it would not work and was refused a refund for my remaining day....just horrible service after I purchased all the accessories for my truck to be able to tow the trailer from him...

Dwayne K. on

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Stephen D. on

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This wasn’t the original location. The original location was Benton la. an hour away. Just have the reserved truck available at the reserved location at the reserved time. And when the customer is promised a $50 credit, give it to him, don’t lie to him...

Danny N. on

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They went above and beyond with customer service will use them again.

Michael K. on

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Mike H. on

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open before 10

Simon K. on

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Excellent, no improvements necessary.

Travis W. on

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Marijo B. on

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Ron S. on

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Your mobile pick up sucks! I had to spend more money to stay over night because the agent couldn’t verify my picture, which made customer service useless after holding on for 30 minuets to talk to an agent. There should be more way to try to identify someone taking pictures in the dark. Like once you sign up for mobile to get all ID check before you get to location would help. Only bad experience with the move.

Marijo B. on

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BILL H. on

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The folks are very nice and is helpful. I will rent a truck from the if I need to in town.

Robert J. on

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Very nice and accommodating.

Rachel W. on

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Very nice staff. Made exceptionally sure I knew how to drive the truck with the tow dolly. He went over my contract line by line. I was extremely satisfied that he was making sure I understood everything and that I comfortable. The equipment was well kept. I was very pleased.

Simon K. on

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Have gas station next door use pay-at-pump.

Pamela N. on

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Craig C. on

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Had to drive 12 miles to drop off location then 12 miles back because the drop off location in Jefferson Texas that UHaul text me was a vacant building that had been closed for over a month. The Marshall location was fine but it was an extra 24 unnecessary miles I was not expecting

Sarah F. on

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Mr. Lam was outstanding! There was an issue with my pick-up location being changed without my knowledge, but he smoothed it over easily, and with a cheerful attitude throughout. The ball hitch we had to purchase was also cheaper than the auto parts store at which we bought the hitch adapter. Overall, he made a potentially very stressful experience into an easy one with smiles on all faces.

Robert C. on

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Gregory S. on

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JUNE M. on

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The guy was very flexible with pick up time which was very helpful for me.

Rob B. on

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Curtis D. on

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Neketia A. on

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The only reason that I would not recommend is because I made a reservation to pick up at 11 am but the man who does the Uhaul service was not there when I arrived. He did not arrive until 1 pm for me to pick up the truck. This delay caused me to be late moving from my old house.

Rodney T. on

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Rebecca L. on

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Rebecca L. on

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hector D. on

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Todd K. on

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It was all good. The representative David at Macs Liquor was very helpful and kind. I would give him a ten.

LaTanya J. on

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David always provide great custiooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

RODNEY T. on

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Markla H. on

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The man that owns the liquor store has terrible customer service

Ian S. on

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Dan G. on

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Everything was great

MARLA G. on

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The only drop off place is a liqour store in a shady section of town so it is what it is. The gentleman was very nice though and helpful.

Lucretia S. on

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Very fast, efficient and friendly service. I have no suggestions for improvement, only praise for an excellent job.

bonnie j. on

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Excellent experience