Customer Reviews for Magees Auto & Detailing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Magees Auto & Detailing

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Porsche Z. on

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Please allow customers to remove additional rentals (like dollies) from their total before completing the payment if the equipment is not present like it is supposed to be when the truck/vehicle is picked up.

Montie W. on

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Cheyenne F. on

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Frank W. on

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Great customer service. I called because I was running a tad late, gentleman stayed and waited for me.

Randell P. on

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Steven C. on

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The customer service was FABULOUS. Very nice employees who were very helpful to us. I would highly recommend this U-Haul location. Great experience.

Angela J. on

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Robin O. on

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myra G. on

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Ida Catherine G. on

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HOLLIS G. on

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Andrew S. on

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I reserved a truck last week and I went through the Express Check-in process the day before I needed the truck. I went to pick up the truck at the location specified, and there wasn’t a truck there. I had to travel back 20 miles, past a place I had already driven by, just to pick up a truck. I had people scheduled to help me move, and this change threw off the schedule for my entire day. The worst part was inconveniencing people who were helping me. No one called to let me know of this issue beforehand, and no one had an explanation. On top of this, I had to pay for the gas to fill up the truck for the extra mileage from having to pick it up further away than I had scheduled. Overall, this was a very poor experience for me, and service was not good at all. People I talked with over the phone were very short, and did not care to speak with me.

SHERIDAN L. on

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Great people, great truck. No complaints. Only issue was with scheduling: I kept scheduling trucks and they kept getting canceled.

Marvin H. on

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Herschel C. on

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Very nice professional people. Took care of me quickly and friendly

Michael H. on

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Phyllis B. on

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brady M. on

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When we picked the truck up it less than a 1/2 tank of gas. The truck cargo area leaked all the way doe the left top side and wet all of my living room furniture and 4 boxes of clothes

PAT S. on

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Ann M. on

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Friendly staff. They went above and beyond to get us acquainted with the area and community.

Shari L. on

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The owner was so confrontational we were having to pick up 56 miles away from where we originally reserved the lady on the phone from Jackson was very rude. We get there finally 2 hrs late and this man was so wanting a confrontation my husband was so upset at him! My husband went to fill it up walked around seen damage that wasn’t ever shown to us stops back by and all the man would say was You have insurance don’t you! Well yes sir we do but we’re not gonna report it to our insurance company for something we didn’t do! He was so unprofessional I will never return there EVER!

mary R. on

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Sarah S. on

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Demetra W. on

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Brian B. on

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The ppl here has very poor customer service skills they treat they customer like trash talk to u any kinda way didn’t give me no paper contract to even know what my gas mileage need to be upon return didn’t know what time to return the truck I was so nervous in there how he watch me like I was a criminal or something Mr. Ronnie Magee has a very nasty attitude and I’m leaving this comment on behalf of my fiancé Brian Badon because I was on the phone the whole time and I witnessed how he was treated I wouldn’t refer this location to a enemy better yet a animal cause that’s what he treats his customers like I have never went through this with no other uhaul location I was over charged for the smallest truck u can possibly rent all because I didn’t have a contract to even know what time to return the truck nor gas mileage so unprofessional

lisa L. on

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Beth G. on

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MICHAEL H. on

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