Less was great to work with!
Amanda W
Customer Reviews for Magic Dragon Motor Company LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one around to help and thw checking app was not working properly. UHAUL HAS LOST ITS WAY
JERRY CThe owner always goes above and beyond when checking out the equipment. He’s super nice.
ERIC EMagic Dragon was closed when I dropped off, but they've never let me down.
KIRK HMake sure locations have moving blankets if requested them on reservation
Mark MOutstanding service every time I’ve rented from him and the equipment is top shelf
JOHN KLes was awesome !
JAMES CGtrat experience
Sheri HThe tie-down strap on the left side would not tighten
Blain MExcellent experience. Thanks!
Steve RLes and LC perform admirably, very knowledgeable and conscientious. This is second time we’ve utilized this facility and will go out of our way to use again as needed.
Marc SThe owner is always helpful and thorough.
Eric EThe person working there was very nice and extremely responsive I would definitely use them again.
Robert YTammy Campbell
TAMMY CExcellent customer service, easy pick up and return!
Kem DUsed the 24/7 service, so no personal interaction was had.
Joslyn TCustomer service is outstanding
YVONNE RThe guy who runs this store is fantastic. He took care of hooking up the trailer and preparing the truck we rented. We have used this location before - and he did the same great job the last two times as well. Super nice guy and has lots of equipment on property to rent.
Keith CI payed 90 darlers to go not even an hour away and 10 to fill it up and her charged me 90:94 what happened to getting your deposit back
stephanie DGreat experience. Would highly recommend
HEATHER MVery friendly and will recommend to friends and family.
Eric MLove going there! Best service ever!
Phil UThe IT system has a LOT of problems. Les could have entered everything on a piece of paper in less than half the time. I can't believe that in this day and age your system is not only archaic it is undependable. FIX IT !!!
Michael HThe u haul computer system isn't very good. The people that work at the rental facility have had problems with it every time I had been there.
BILLY KMore transport trailers.
THOMAS AThe gentleman who helped me was just Amazing.
Sean Ddoesnt open until 9... the Uhaul person that set it up on the phone (NOT magic dragon) did not tell me they did not open until 9am. They had me scheduled to pick up at 8 had to wait 45 minutes for them to open. TRUCK HAD BAD MUFFLER
Johnny HI don't know. I have used his U-haul location numerous times over the past 3 months and always received excellent service
JEFFREY BThe man was very nice, quick and easy. Showed me everything I needed to do.
Josette KNothing. Well organized place and very helpful.
BILLY KLocation was great. Les was awesome! I will never use uhaul again however. Nothing to do with the location, but with the company itself. I received a phone call 2 days before my cross country move and was told that I did not have a truck or auto transport. After driving around Colorado for 3 hours, I was able to round up my $2500 worth of rental equipment. A total nightmare! Never again!
Benjamin YThe windshield was covered in hugs creating a difficult glare when the sun hit it just right.
Todd SNo one was there to interact with so I don’t know if they were personable or not.
Michelle HLes was very knowledgeable and helpful, especially in helping me understand how I could use the Auto Transporter to tow my own vehicle behind my U-Haul rental truck. I used it to tow my vehicle 1200 miles with no problems whatsoever. Thank you Les!
ROBERT AExtremely knowledgeable and cool staff. Easy transaction, easy retail with expert advice. The DRAGON is super cool. I would definitely recommend this uhaul location. VERY RESPECTFULLY
Ronald BGreat service
CHRISTOPHER SHad to re schedule pick up days and time. No problem for owner to work with me.
Randy MNothing at all
BILLY KKnow when maintenance is due on trucks!
Mark HGREAT PLACE TO ADDRESS YOUR MOVING NEEDS! Owner is very professional and helpful. very laid back and friendly transaction.
Lawrence KExcellent!
James LI have used Magic Dragon in the past and the manager does a great job. Friendly, knowledgeable, and customer oriented.
Dan FI had the truck less than 12’hours which wasn’t Recognized because the manager didn’t pay attention to details - that used to be a discount
Denise HWas very friendly and helpful. The service was slow because there were four people ahead of me and he is by himself. Only reason he didn’t get excellent as I was on a time crunch and was put behind schedule by a hour
Patricia CEasy process
Bruce TEverything went very good.
Bruce TEasy turnin process
Gary RNothing...this is the BEST location to rent a uhaul product from in the Lake Ozark area!
Catherine BI’ve never been in a Uhaul truck that was as clean as the one I rented at this location. Customer service was top notch as well. Thank you
MATTHEW C5 *****'S!
Larry BThis gentleman should win some reward. He has been very helpful with both trucks we had to rent. Quick and helpful check ins.
Kurt K