They were having major issues getting your site to work so that we could get the truck. Also as a result I did not get the text about taking photos of the truck until ~1h after leaving the pick up location & did not have the time to get to it until after the link expired which prevented me from reporting that the lock for latch was broken and would not unlatch with the provided key.
Graham Z
Customer Reviews for Magic World
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the best customer service i have ever had before
RAGUNATHAN KThere were no personnel, so it is hard to rate the personnel as helpful. It was all done on-line and my 18 year old grandson did all the on-line work to make everything work. I probably could not have done it myself.
kevin mExcellent experience picking up. Very welcoming and friendly. Nice People!
Peter O