Customer Reviews for Mail Boxes Plus
(U-Haul Neighborhood Dealer)

40 reviews

2930 Domingo Av   Berkeley, CA 94705

(510) 984-1551

Location Hours

  • Mon-Fri: 10 am - 6:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(510) 984-1551

2930 Domingo Av
Berkeley, CA 94705

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

MBP is the best around!!! Their service is stellar!! Convenient! Clean! Positive heart in a crazy world! Meets all of our family's needs for years!!!! Love them! 10+ stars!!!!

Chris S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN Y. 
Rating:
5.0

The location is perfect for my four rentals each year!

Jarred M. 
Rating:
5.0

Customer did not leave a comment.

CAROLE B. 
Rating:
5.0

Very professional and helpful staff. This is my third time renting from this location, I would do it again in a heartbeat and would recommend anyone needing a van or pick-up truck from this location. It is a pleasure renting from these good folks. M.

Michael A. 
Rating:
5.0

I had a excellent experience with them - managers ; ahmit and sonile - great professional and curtious service. I live in this area and I will always utilizing all services they offer !! Keeping quality bar high

BRUCE K. 
Rating:
1.0

Never rent from Mail Boxes to Go in 2930 Domingo Ave, Berkeley, California. No hand truck in the van like ordered. Had to get it myself from a truck in another lot. Truck had less than an eighth of a tank of gas. Had to get gas before I could do anything else. Charged me for CDW which I refused. I left the truck with more than a quarter of a tank of gas and they charged me $140 gas. I will dispute the extra charges and ultimately won't pay them. I have rented from other U-Haul locations and have not had these problems. Avoid this location or be prepared to suffer from the same scams.

JAMES V. 
Rating:
5.0

Customer did not leave a comment.

Aaron R. 
Rating:
5.0

Clear explanations, very polite, courteous and professional

Philip L. 
Rating:
5.0

Customer did not leave a comment.

PAUL N. 
Rating:
4.0

Customer did not leave a comment.

COREY J. 
Rating:
5.0

Customer did not leave a comment.

Deborah L. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Bret V. 
Rating:
5.0

Great service at Mail Boxes Plus! Will rent again from them

Laura S. 
Rating:
5.0

This is the best location to rent a UHaul. They are so friendly, helpful, and accommodating. This location is the epitomy of what good customer service is. They deserve 7 stars!

SHEREEN S. 
Rating:
5.0

The person at the location was so very helpful and made e experience so easy. I was having trouble with the app and he took care of everything. Thank you!

MARY S. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

DONALD M. 
Rating:
4.0

The online UHaul return service was not operating. I was not charged a $20 service fee, but I was worried I would be charged that amount.

DEVON R. 
Rating:
1.0

The location staff were incompetent and the van was full of wood chips

GUIVE A. 
Rating:
5.0

Customer did not leave a comment.

PATRICK L. 
Rating:
4.0

The online checkout needs to be improved. It was not apparent that I needed to do something besides just dropping off the keys. Also, on two back-to-back reservations, I was overcharged both times.

mikhail M. 
Rating:
5.0

Very good experiences indeed. No complains.

Valeri C. 
Rating:
5.0

Customer did not leave a comment.

Peyten S. 
Rating:
5.0

Customer did not leave a comment.

ADRENA W. 
Rating:
1.0

I reserved a 24/7 pick up - this was confirmed by Uhaul when I called the morning of the rental- but the location did not set it up that way and so I had to wait an hour until they opened in order to get the van. The person working was very nice and efficient once they were open. Uhaul refunded me $50 which I appreciated.

ANDREA F. 
Rating:
5.0

These guys rock! They are the example and go above and beyond!

KRISTIN A. 
Rating:
5.0

Very kind service.

JEFFREY J. 
Rating:
5.0

Customer did not leave a comment.

Mihir R. 
Rating:
5.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

All good, great experience!

WILLIAM E. 
Rating:
5.0

This is the second time I was charged for Safe Move coverage ($14) and a Safe Move fee ($5) without being asked if I wanted this coverage. I had declined it on my website reservation.

DEREK L. 
Rating:
5.0

Customer did not leave a comment.

AMY B. 
Rating:
5.0

Excellent Service....😀

CONSTANCE M. 
Rating:
4.0

I originally requested to rent one dozen furniture pads, but this location was unfortunately out of them at the time I picked up my rental. The staff I worked with did make sure to double check for me and immediately arranged a refund for the rental fee.

James L. 
Rating:
5.0

Customer did not leave a comment.

maida L. 
Rating:
5.0

Customer did not leave a comment.

Jon B. 
Rating:
5.0

Have vehicular clean and full of gas

VAMELLIA G. 
Rating:
5.0

The person who provided us with the key was incredibly helpful and kind.

Carson T. 
No reviews have been submitted for this location.

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