Customer Reviews for Mail Hog Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mail Hog Inc

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Nate H. on

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Stephen W. on

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Brandy W. on

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John M. on

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Sarah S. on

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Close this U-Haul pick up down. They don’t know what they are doing. Returned my truck and dolly in Texas and my name wasn’t even on the truck.

arthur g. on

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Kevin helped me find the truck I needed as well the packing dolly

arthur g. on

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Kevin was outstanding his service ensures that I won’t rent from another truck company ever again

sam h. on

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Swift pick and delivery. Staff was helpful with no issues

Dejuan C. on

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Nothing to improve, the customer service ice was awesome, and the truck I had was very clean, this is the first uhaul place I been to that I left laughing and with a smile... Kudos to the gentleman that helped me!!!

Kevin M. on

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Hours posted were 10am open. Was there and nobody opened store. I took pictures if trailer and store front and left the trailer in parking lot. I left at 10:10am.

Haydon V. on

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randolph w. on

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Have every size truck available at each location.

Mohamed Y. on

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Outstanding service, love the new Ford truck, very smooth ride compared to the previous rental of a GMC

Albert W. on

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DON W. on

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Kristin S. on

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Didn't have the additional equipment I had paid for with my order. And none of my info that I provided when making the reservation was in the system. Had to give them my payment method and drop off location again.

Michael N. on

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Ngoc-Tram H. on

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I went the first location that I chose when reserving the truck (lucky stop, 3235 S. 145th East Ave, Tulsa OK 74134) but they told me they quit doing business with U-Haul. I-Haul should have advised me of that changement, hence the extra mileage. I tried to call the customer service but no answer. Very bad customer service

Rocky W. on

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Courtney A. on

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The guy there didn't help me find r huck up the u haul he just hallard from the door telling us what truck number instead of coming of coming to help

reggie M. on

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This location takes your money and don't give it back told me I had it more than 6 hrs when you should be able to have it 24hrs I will never go back to this location he's a thief

kenith h. on

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Darowe J. on

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Christopher J. on

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Wonderful service truck was nice and clean in and out no problem.I will be going back

Jody R. on

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Truck ran rough and made loud noises and gas hand didn't work correctly so I spent more on gas than should have.

ASHLEY G. on

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janice b. on

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The employee went out of his way to be helpful! Thank you

Cullen M. on

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I had originally booked online at a location closer to home. Last minute, the equipment I needed became unavailable so I was referred to Mail Hog. The gentleman at the counter (I believe to be the owner, also a veteran) was incredibly helpful and easy to work with. I'll drive a bit out of the way to do business with him again in the future. Thank you for your service.

Aaron H. on

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Took about 1.5 hours just to pick up the truck (which I had already ordered online in advance and confirmed). Then when that location didn't have all of the necessary supplies I ordered (such as furniture pads), he sent me to another Uhaul location. That new location manager was upset that I had already paid for them and he had to give me his furniture pads without payment at this store. Then the Uhaul was not full of gas. I had to put in over $20 worth of gas immediately.

hugh d. on

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I'm truly not a complainer. However, my experience was so horrendous that I will explore alternatives for my next move. Feel free to give me a call if you actually CARE! (720) 933-8017 Time is a precious commodity. Get "personal" instead of asking for a damn "survey". Surveys cut into my time.

Marci B. on

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I did not choose this location. The location I called originally did not have a truck available so they turned my reservation over to the Traffic dept to find one. I received a call from someone whose name was Kevin, I think. He told me that he had a truck and where he was located. His store was filthy and cluttered with boxes of junk stacked all over. I had to take a picture, with my phone, of my receipt because he couldn't print it. He had a friend there that he was carrying on a conversation the entire time I was there regarding the Mayweather fight that night and some other business venture that they were entering into. I felt as though I was an interruption he could've done without. He did not ask me if I wanted the insurance and would not remove it because he said my insurance wouldn't cover any damage. He has no way of knowing what my insurance does and doesn't cover. That should be the customer's decision. He was very rude about it and told me I could call U-Haul on Monday and take it up with them. If I were U-Haul, this would not be someone I would want representing my company.