Customer Reviews for Mail Plus LLC
(U-Haul Neighborhood Dealer)

12 reviews

10387 SW 186th St   Miami, FL 33157

(305) 256-0243

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(305) 256-0243

10387 SW 186th St
Miami, FL 33157

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The truck I rented smelled like pure wet dogs with hair all over the cab. Which affected my allergies. The window was left open so everything was wet inside. When I arrived at my appointment to pick furniture up and I opened the back of the uhaul was full of trash and items from the previous renter. I had to completely dispose of myself. Then when I called to see if they could at least offer a discount for all my trouble all they could do is have me swap the truck which I could not do to time schedule. This has been the absolute worse experience and I will make sure to not ever refer or use Uhaul ever again!

ELIEL D 
Rating:
1.0

Truck was damaged, engine light was on, was not warned about it. After returning the rental, they didn't closed the rental as returned on time. Poor attention to detail and costumer service. Bad service in general.

JOSE R 
Rating:
5.0

Customer did not leave a comment.

Malcom A 
Rating:
5.0

Customer did not leave a comment.

alejandro c 
Rating:
1.0

Fix the leaks the truck was Wet!!

Jane G 
Rating:
5.0

Nothing, everything was excellent.

Felix D 
Rating:
1.0

00000 zero fuel ,,no fuel in the tank,,,... then she promise to give me credit for my fuel??? she never did,,, but Amanda from customer service was great and she left a note... thank you Amanda....

ANDRES L 
Rating:
1.0

The attention is terrible, I arrived to deliver the trailer, they never came, they told me to leave it anywhere and they didn't close the contract until after 24 hours. The next day something similar was that they did not have time and that they parked anywhere and it is not an appropriate place for rental trucks. Terrible, better look for a large U-Haul dealer.

Fabio F 
Rating:
1.0

Have service personnel that speak english and desktop computer not cellphone and print contract in office. Vehicle was not clean and had only of tank gas. Trunk was dirty and Uhaul signage was withered and coming off the truck. This site is not good for your band.

Jay D 
Rating:
1.0

The back door on the truck is dangerous. You have to pull real hard on the strap to bring it down. Once you pull the strap, jump down immediately, it has a hard roll coming down.

Michael F 
Rating:
5.0

Customer did not leave a comment.

Javier M 
Rating:
1.0

This was a horrible experience for me I was charge for something I didn’t ask for I contact their office on Monday and I spoke with Martha Martha was the one that did my application she said she’ll call me back in 30 minutes and today is Wednesday still no return call so I was over charge and I don’t appreciate it! I also email U-Haul no reply

Beverly W 
No reviews have been submitted for this location.

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