They did an amazing job working with us. Will use them from now on for any move!
DIVINIA J
Customer Reviews for Mail Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
they were friendly.
VALERIE OVery professional and fast service.
JUAN CRewrite the app. Even the people at the counter can’t understand how it works.
Robert SGreat location to rent a U Haul from. The staff was very friendly and the price was reasonable.
MATTHEW EThey were amazing people! Couldn’t have been more pleasant
JEFFREY VI returned the truck way before I was supposed to the night before refunding some of my money would make sense because it's over night I would even understand doing it at 8am opening when I was supposed to have it till 3pm
TAMLA MThe folks running the place are incredible. This was by far the best U-Haul experience I’ve ever had.
JASON EThey were friendly and helpful. Easy to return equipment.
Cheyenne CVery nice counter staff!!. Walked me thru the process since I would be picking up truck after office hours.
Kelly JVery nice people running the place
LI YGreat customer service!
Ronald MAmazing service very helpful and overall easy experience.
LACEY RVery, dry unfriendly staff. Accused me of not returning a rental when I was supposed to which wasn't true and when they discovered that, they didnt even bother to apologize.
TERRY VI love ho they welcome you, always with a friendly and great attitude, very professional
JENNY Vgreat staff, helpful and knew what they are doing.
JOYCE AGreat service
DONALD GThe gentleman that hooked our trailer didn’t want to help us at all. I know I didn’t pay for the service to hook the car up but he didn’t have to tell that he didn’t know how to use it and to look it up myself on YouTube !
GIOVANNI EFriendly business
HOWARD SVery clean store and helpful staff.
JO AAlways a pleasure to rent from here! Friendly, knowledgeable people and well maintained trucks!
DOUGLAS MGrant customer service and personal care provided.
DAKTARI WThe owner of the location is absolutely awesome I recommend her location to everybody I did have one issue and it is in regards to fuel what determines the correct fuel amount because when I took it out it had three quarters tank when I took it back it had three quarters tank I even took a picture before I left the vehicle with the updated mileage and I still get charged an additional 9 or $10 it was so there's no exact way of knowing where is the correct placement of the gasoline because you guys can charge every single time saying oh it was 2 gallons off well I was lined up where I was supposed to be and I know $10 isn't much to some but it is to me so that's my one gripe about determining fuel amounts I have pictures in the before and after of when I took the truck and when I returned it where the gas level was and I still was charged
Jeffrey JThis is the absolute BEST UHaul Location in alas Vegas . Top customers services and friendly and very informative about your rental. I would use them over and over. Trucks are very clean and run well . Number 1 Star Team is the S. Fort Apache location . Thank you very much. From Jan Cash …
JANICE DGreat service and friendly
JUDITH SSuper convenient and I was in and out with my rental vehicle within 10 mins
NANCY LExcellent quick service, will be back!
ramin tOriginally, I rented at Sahara n Cimarron but we couldn’t open the lock for almost 2 hours even with the representative on the phone with us. It was so hot and miserable and good thing. The location on for Apache and train has trucks and real people inside that will help us. Renting without the real people in the office sucks it was frustrating. You should check all your locks and make sure they open. That’s really sucks. I was so upset and so was my husband.. I will not ever rent from the location, On Sahara and Cimarron ever again
WILLIAM RThey asked about my gas in truck. Never checked it. Also never did walk around of truck once returned.
KATINKA LThe system was slow because of Memorial Day weekend, but it caused a lot of us in the line lost time to begin our moves! That being said, the owner of the store and the workers were friendly and apologetic.
Alexandria LThe staff was amazing. Very smooth and efficient process. Highly recommend.
CHAD HThis location is best uhaul in las vegas, the service is always exceptional and top tier, Galinda is amazing at what she does. Always a pleasure renting. Thank you!
SUSAN EThe owner and staff are super friendly and very appreciative for your business! The facility is clean and well organized. Everything was seamless from beginning to end. Very easy process. I highly recommend this location.
ANTHONY LVery restrictive lot. Tight squeeze. Personnel was going yo turn me away cause they said I wasn’t scheduled to return it there, even though I had it set as my drop off location
ALEXIS MEasy and quick pick up.
DARIAN DClean environment, friendly and fast staff, Thanks
JENNY VThere's nothing you could do you guys were fantastic to me and Mike was the best thank you
THEODORE FThe people were really nice! The lady helped me a lot! I would recommend this place, they work with you!
SCARLET CNothing needs to be improved as it was an excellent experience they were very helpful and would recommend to anyone!
PEGGY WNothing the service at this location is absolutely the best ever at any U-Haul and it’s why I’ve been back 4 times
DANNY DWe have used this location more the once and they have been very helpful each time. I requested this as a drop off location because they are so helpful
Gerald OGlinda was wonderful. So nice and detailed. Everything went very well.
Sonya BThe young man that helped me was amazing
EDWARD AGreat place to do business
RICHARD MThe staff was very nice and friendly. I kept forgetting things and had to return to purchase. It's great when they recognize me. We will rent from them again.
CYNTHIA CI love renting from this location. They really take care of you.
KRISTINE DI believe the gentleman’s name is Mike. He was outstanding, very friendly, and helpful. The drop off process was smooth and I would surely rent a U-Haul from Mail Plus again.
Lauren CMy experience was good… efficient, quick, and courteous.
MARY LI consider them family.
JACQUELINE HYou cant find a location with a more caring staff. They always have a smile 😊
DOUGLAS WMike and everyone at that location were exceptional!!
ALFONSO CThe U-Haul-paraphernalia store is cool with me. But I’m guessing there are a lot of people who would not appreciate it.
levi kEveryone at this location was friendly and extremely helpful, definitely going back to this location for all my future U-Haul rentals. Mike Taitano
MICHAEL JI have used this location 3 times and they have always been very professional
Gerald OThe staff was helpful and capable.
STEPHANIE S