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Kim M
Customer Reviews for Mail Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super convenient and I was in and out with my rental vehicle within 10 mins
NANCY LExcellent quick service, will be back!
ramin tOriginally, I rented at Sahara n Cimarron but we couldn’t open the lock for almost 2 hours even with the representative on the phone with us. It was so hot and miserable and good thing. The location on for Apache and train has trucks and real people inside that will help us. Renting without the real people in the office sucks it was frustrating. You should check all your locks and make sure they open. That’s really sucks. I was so upset and so was my husband.. I will not ever rent from the location, On Sahara and Cimarron ever again
WILLIAM RThey asked about my gas in truck. Never checked it. Also never did walk around of truck once returned.
KATINKA LThe system was slow because of Memorial Day weekend, but it caused a lot of us in the line lost time to begin our moves! That being said, the owner of the store and the workers were friendly and apologetic.
Alexandria LThe staff was amazing. Very smooth and efficient process. Highly recommend.
CHAD HThis location is best uhaul in las vegas, the service is always exceptional and top tier, Galinda is amazing at what she does. Always a pleasure renting. Thank you!
SUSAN EThe owner and staff are super friendly and very appreciative for your business! The facility is clean and well organized. Everything was seamless from beginning to end. Very easy process. I highly recommend this location.
ANTHONY LVery restrictive lot. Tight squeeze. Personnel was going yo turn me away cause they said I wasn’t scheduled to return it there, even though I had it set as my drop off location
ALEXIS MEasy and quick pick up.
DARIAN DClean environment, friendly and fast staff, Thanks
JENNY VThere's nothing you could do you guys were fantastic to me and Mike was the best thank you
THEODORE FThe people were really nice! The lady helped me a lot! I would recommend this place, they work with you!
SCARLET CNothing needs to be improved as it was an excellent experience they were very helpful and would recommend to anyone!
PEGGY WNothing the service at this location is absolutely the best ever at any U-Haul and it’s why I’ve been back 4 times
DANNY DWe have used this location more the once and they have been very helpful each time. I requested this as a drop off location because they are so helpful
Gerald OGlinda was wonderful. So nice and detailed. Everything went very well.
Sonya BThe young man that helped me was amazing
EDWARD AGreat place to do business
RICHARD MThe staff was very nice and friendly. I kept forgetting things and had to return to purchase. It's great when they recognize me. We will rent from them again.
CYNTHIA CI love renting from this location. They really take care of you.
KRISTINE DI believe the gentleman’s name is Mike. He was outstanding, very friendly, and helpful. The drop off process was smooth and I would surely rent a U-Haul from Mail Plus again.
Lauren CMy experience was good… efficient, quick, and courteous.
MARY LI consider them family.
JACQUELINE HYou cant find a location with a more caring staff. They always have a smile 😊
DOUGLAS WMike and everyone at that location were exceptional!!
ALFONSO CThe U-Haul-paraphernalia store is cool with me. But I’m guessing there are a lot of people who would not appreciate it.
levi kEveryone at this location was friendly and extremely helpful, definitely going back to this location for all my future U-Haul rentals. Mike Taitano
MICHAEL JI have used this location 3 times and they have always been very professional
Gerald OThe staff was helpful and capable.
STEPHANIE SEveryone was very happy to answer my questions and helped me with my need. I will definitely recommend this location. And I will probably bevback with in a month!
KATHERINE WThe manager there was very quick to receive my turn in of my rental. He emailed me my receipt in about 5 min. No waiting and very kind . I will definitely use this location again if needed in the future.
KEITH LThe best manager and customer service. My equipment turn in was quick and flawless . Very nice people working there
Keith LI loved this location. This is an actual Uhaul store with fantastic hours and customer service. I would rent from this location in the future.
ANTHONY SThe gentleman who assisted me was very helpful as I ended up having to get a bigger trailer that they did not have in stock. He made the phone call on my behalf and got me hooked up with a bigger trailer at a different location and even followed up with me to make sure I was taken care of. Excellent customer service, even as he was dealing with some other less than ideal circumstances. Made it a point to apologize if he was being less than friendly though that wasn't the case as he was very pleasant.
SHERI BExcellent server, great staff ,equipment well coped
Henry JNothing, Galina and Mike were very helpful on getting the right size truck to use. They answered all my questions remediatly.
JOSE RI had great customer service. It was a very pleasant experience.
LISA JWell organized.
THOMAS BNeed to clean equipment before renting it out.
VICTOR RMike at Mail Plus was absolutely wonderful and extremely helpful in making sure we had exactly what we needed and took great care of us! I couldn’t be happier 👍🏼🙏🏼😇💖 Thank you Mike🙏🏼
LESLIE PA very good positive experience. There was no line and I was able to get my cigarettes at the store. Exception as I would say.
MIKHAIL EI often rent from this location. Very wonderful team of people and always an easy experience
MARK BAlways such friendly staff! Easy convenient experience!! I’ve reused this location a couple times and have never had a bad experience. Very pleased with this location
CRYSTAL BThis U-Haul rental center is well stocked with everything you need for a move. I would recommend it to anyone considering a move.
STEVEN KWe had a great experience. Stella customer service and very welcoming atmosphere.
RITA MGreat truck
MURRAY WThis is the best location in all of Las Vegas!
John Tgreat customer service. smooth process. honest people.
Pamela HNothing you all were awesome
Patricia MSuper easy and very efficient - would definitely use them again
Hilda FIt was good and convenient
CALLISTA PWonderful service
LISA K