They were friendly and everything went very smoothly. Would rent again
JOSHUA P
Customer Reviews for Mail Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service
JANET OThis is by far the best location not only in the city, but that I've ever used anywhere. I'll drive 25 minutes to use them instead of one closer.
BRADLEY BHonestly the best Uhaul pickup/drop-off I've been to. The people that run the operations are very friendly and personable, great service!
MICHAEL RToo expensive
JUAN MGreat customer service made the job go very smoothly
FRANCIS SThe workers very friendly and accommodating.
AILEEN JI recently used this U-Haul location and had a very smooth experience from start to finish. The staff was professional, efficient, and courteous. The check-in and checkout process was straightforward, and they took the time to clearly explain the rental terms and answer my questions without rushing me. The vehicle was clean, well-maintained, and ready at the scheduled pickup time, which made my move much less stressful. I also appreciated how organized the location was everything felt well-managed and customer-focused. Overall, this location provided reliable service and a positive experience. I would definitely recommend them to anyone in need of a moving truck or equipment rental.
ALEXIS FThe Gentlemen was very professional. The interaction was brief and organized.
TERESA AVery friendly, thorough, pretty fast on the pick up transaction, the lady who is running it was so good to me that I came back to next day to rent another truck from her. This place laid a everlasting impression on me so with that being said, I will rent again from this place/her when needing rental service. Thank you for such a great rental visit.
DANIELLE DThe person at the counter was thorough and funny. He explain everything. I will take my business to this location in the future
LINDA GSTAFF WAS VERY HELPFUL.
VICENTE RThe customer service is impeccable, and I feel looked after and cared for. Great experience always when I come to this location as the people there really care about me.
JOHN NThe Best place ever to rent from, they go above & beyond to help[!!!
CAROLINE BThe lady at the desk was phenomenal. I want to back just to visit her.
Trevor YAlways friendly and helpful. Would highly recommend.
John CThe team at mail plus is amazing. They’re kind, friendly, their equipment is in great shape, and it is an all around amazing business. I highly recommend them for any of your U-Haul needs!
MACKENZIE NExcellent customer service. The lady at the front desk was very helpful and knowledgeable.
JASON YWonderful people I went out of my way to go run from that place night didn’t even live close but I’ve used them before and I’m very happy with them. I’ll use them in the future and 100%.
DANIEL FIt’s an older truck but it was still cleaned and drove well.
CHRISTA MThe owners are very friendly, extremely helpful and totally flexible. It was a pleasure dealing with them. The trailer I rented was in top shape. Overall and in every respect an excellent experience. I will be back!
ELLIOTT HGreat customer support!
RONALD HEfficient and nice! Thank you!
CARINA RWipe down the steering wheel it’s a little grimy. Customer service was 10/10. Highly recommend the young girl I spoke to be promoted as she is very professional, worked well under pressure, made appropriate and helpful recommendations at the appropriate time and did all of this with a pleasant demeanor.
BRIANA TExperience was perfect, smooth, quick - both for pickup and dropoff.
DONALD FMy favorite U-Haul location.
MICHAEL MI can't think of anything to improve. I was actually overwhelmed by the detailed service and abundance of ancillary products available. This is probably the best moving store I've ever seen. Thank you.
MARK JI love this location! at Mail Plus on Fort Apache. They are so accommodating and kind, I will go to no other U-Haul Location.
SUZANNE JOwners are very nice and always accommodating.
RONALD CGreat service!
DANIEL Athank you for having clean & well running equipment ! The staff was so accommodating to me! Can't thank them enough for helping me & will be using them in 2 more weeks they guide
CAROLINE BNothing, you guys are perfect, so friendly, family atmosphere and good rates.
JENNY VVery nice staff. Will be returning there
JAMES PService was awesome! And cleaner than any other rental. Definitely using them again.
ALBERT AGalina was the reason we came back! Love her!
Lynne CGalina and her nephew were an incredible team that made the rental process easy and flawless. Their recommendations and ease to work with made my experience calm...in a stressful move. Thank yoou!
RICHARD RExcellent service by Galina
MILORAD CSuper friendly and helpful every time we rely on one of their trucks.
TREVAR APleasant, clean and excellent customer service
James RBest private own U-Haul place I’ve been renting from this location for four years. Amazing customer service very nice. When it went from nowhere else.
RACHEAL MThis u-haul location provided exceptional service and vehicles.
CHADWICK HWith only one person in the office, it took a long time to get waited on. Otherwise the service was EXCELLENT!!
MICHAEL CThank you for your friendly assistance!
BRAWNSI FN/A
CATHERINE WThe service at this location is always prompt, friendly and helpful. I go across town and pay the slight bit extra doing so but the service makes it well worth it.
MARK FExcellent customer service skills, no hassles in n out very professional will definitely be coming back for another rental and recommend anybody who's looking for a rental. Here's your place.
MICHAEL HThe initial quote was no where close to the actual cost. The cost was more than 4 times more then the original quote
MICHAEL ZFast friendly service. Thank you.
OPAL CBest U-Haul office in Vegas. we use Uhaul for Business and move various things quite often. Tried many offices and this by far is most cleanest, reliable, professional. Շնորհակալություն
VLAD MEverything was perfect
TRASIE FGreat experience
GREGORY DI have no recommendations for improvement: The experience was fantastic.
DANIEL O💫💫💫💫
CHEQUITA MGood customer service. Everyone was very friendly.
LISA F