Review paper work closely to make sure.
MARK A
Customer Reviews for Maitland Marathon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I found them to be very disorganized and not very helpful when I went to pick up the truck. I anticipated maybe a few minutes to do paperwork so I got there 15 minutes early. I had already done everything ahead of time and had to redo it when I got there so I was behind on schedule with the movers. it took me 30 minutes to complete the paperwork. Also, emails were sent after the scheduled time to pick up the truck so I didn’t get it till the next day The charge was 125 and it ended up being $190 when they added in all the extra charges.
ANNE SGreat service
TRINH NExcellent customer service.
Robert SBelle (store employee) was very professional and extremely courteous. She was very helpful with the rental process and made sure the trailer was hooked up properly and that all of the lights were in working order.
Regis DVery efficient. No other comments.
Peter DBed of truck was dirty upon pickup, dirtying all of my items. Truck was misaligned as well. Harder to drive. Cement left overs probably from a previous user. Wasted a lot of time having to do my best to clean the bed, but also had to waste time cleaning all my items.
DANIEL H