People working there were very friendly and helpful. Trailer had dirt and sand inside the trailer box
STEVEN R
Customer Reviews for M&M Party Central LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Spray out the back of the uhauls the one I had was dusty as crap and couldn't let nothing touch the floors unless you wanted it to get dirty as crap it was like someone drove down and old dirt road that hasn't had rain in 8 months with the door open
SHON WNothing great people to work with . Appreciated everything thanks
DAVID FI RENTED A TRAILOR AND A TRUCK. THE TRAILOR WAS DROPPED OFF THE DAY BEFORE THE TRUCK. THE PERSON WHO CHECKED EVERYTHING BACK IN TRIED TO TAKE THE 100.00 DEPOSIT I PAID PLUS MAKE ME PAY AN ADDITIONAL 40.00. IT ONLY GOT FIXED BECAUSE I INSISTED ON SEEING A BREAK DOWN ON WHAT THE 140.00 WORTH OF CHARGES WERE FOR. I WAS NOT HAPPY WITH THE CHECK IN!
BRIDGIT VYou can’t improve on service! They were AWESOME! The truck was full of gas and clean inside. The only thing I suggest is to clean the van’s windows.
TERESA MCould not find the keys, and had to get a bigger truck than needed, 4 days later, there was still no refund from the first truck.
Seth RI’ve rented from this location several times and have always had a good experience.
ROCKY MNice and professional people
KEVIN CThat was the best experience I’ve had with any of my rental needs by far . The friendliest people ever to deal with . I would highly recommend anyone to go there the next time they need to rent U Haul , you won’t be disappointed .
BARBARA PThe people were friendly, knowledgeable and helpful. Mechanically the equipment worked well, no problems. The only problem was the AC. I don't know who is responsible for checking it. After the air freshener wore off it smelled like a wet ash tray. After a few hundred miles into an 1800 mile trip I couldn't use the AC as it was making me sick. I drove through the south and southwest in August with no AC, vents closed and windows open. My respiratory system is just now starting to recover.
Tim HNot a thing you guys rock !!!
Raymond MI waited over 1 hour to process my rental when picking up my truck. With only 1 customer ahead of me, due to technical difficulties. They were friendly and apologized several times, but the wait was too long.
Stanley PThere were extra charges that was made after we brought truck back. Unfair. Never told about it. Was just charges. I wouldn't recommend uhaul to anyone
Dana SVery satisfied, very clean trucks and was really amazed with the fuel mileage on the 26 footer. From Ironton to Oak Hill and back was only $25. I just wished they had a dolly and tie down straps in there trucks. Thanks.
Carl MThe gentlemen who attached the car transport to my truck was extremely rude. I will never go back to this location and will recommend anyone that is thinking of going there that choose another location. The staff internally was extremely helpful and pleasant.
Matthew MGreat overall experience
Brian RI paid 100 and was supposed to get the remaining back but never did.
Greg NThis was a great value for everything we needed. M&M rental has great customer service & we will definitely be using them again when the time comes to move everything again.
Brandie NNice people to deal with.
Patrick OWas charged for 8 dollar insurance fee by accident. It had been declined on online reservation
Robert WFirst experience with this location; always used "the other location"! M&M were very professional, kind & my experience was no less than "excellent"! Thank you!
TERRI WVery nice, clean, and professional!
Stefanie REverything about this location I would give a 5-star rating! Customer service, equipment maintenance, and cleanliness were superior. Thank you M&M for helping us making our 4 hour journey and great one! We will definitely be back.
Tomilynne BThe service and staff were great. If I ever need a UHAUL again I will definitely go back to this one.
Tamiko GNothing
Mike KThey were the best . Will use them if I need to rent again. No improvement needed here.
Sharon CThe company is very very helpful.
JANET PM&M provides best in the buisness customer service. They are friendly people who really care about their customers. They went above and beyond to make my rental experience smooth and enjoyable. I will be back and I will tell my family and friends M&M is where to go for uhaul/storage needs.
Nick HEasy drop off location.
Cole lOutstanding customer service. Great people - highly recommend this U-Haul location!
Gregory RThe staff was very friendly and helpful
KARL Dbetter signage of actual office area since it is combined with another business.
Timothy H