The staff was unhelpful and uninterested. They charged me for furniture pads but they didn't have any and again didn't seem to care. I had to get Uhaul customer service to close out the rental. Uhaul is typically good to work with.....this location however was not
Robert A
Customer Reviews for Marathon Newconcord
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Left turn signal needs repaired. Light works but flasher doesn’t operate.
John CU-Haul sent me to this location to pick up a truck. New Rental location and was not set up for paperwork yet. Had to do everything over the phone. Took longer than normal. I'm sure will be better next time.
David H