Customer Reviews for Margate Marathon
(U-Haul Neighborhood Dealer)

Rating:

5.0

Everything was excellent

Rating:

5.0

The app to confirm vehicle condition & mileage was a bit confusing to save pics but otherwise was easy to use. Overall experience was easy…from making a reservation to turn in.

Rating:

5.0

The person at the checkout desk was great! Very kind and easy to work with.

Rating:

1.0

Fuel level was wrong. Charged a lot more money! Wrong mileage rate, wrong fuel fee

Rating:

5.0

Great seo

Rating:

5.0

Exceptionally polite staff

Rating:

1.0

When I arrived to pick up my rental, the staff were not familiar with running the rental desk. They said the person that usually runs it was out. After about 20 minutes, they asked if I could come back in an hour. I told them I had been dropped off and couldn't do that. They called the employee who runs the desk and he walked them through the process. I checked out 40 minutes later than expected. I was told to just take a photo of the gas gauge for reference and to bring it back with the same amount of fuel. I refueled the van upon return and turned in the keys. The man at the desk did not verify anything about the van while I was there. Later, I got a receipt that showed an additional charge for $10.50 for fuel! Outrageous! I have used the location twice before, but never again! Over $100 to rent a van for a few hours!

Rating:

1.0

For starters,make sure the vehicle is safe to drive.A completely broken side view mirror swivel,which wasn't detectable until I was on the road,and which the proprietor admitted knowing about,can cause an accident.