Great service! Thank you, Christina!!
MONICA A
Customer Reviews for Maricopa Groves Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you for working with me for the extra day.
KATIE PNothing the customer service the location and the truck was very clean. Very neat a nice truck nice people they doing a great job at this location. I always go to this location and I love their service.
TARA DFast process, friendly staff I had a great experience.
Carolinda FOutstanding staff - available for all questions.
KEVIN ACostumer service is good. Keep smiling.
LEWIS LI was charged $140.30 and there is another $40.02 pending. I had the truck for 3 hours. That is horrendous. I need to rent again this week and will Never come to you folks againEVER
CATHERINE SOutstanding service!! Just outstanding!!
Rosa BExpensive
GERARDO HGreat. Always use this l9cation
LINDA LIt was exceptional customer service
Brande SCheck out was not what it was supposed too be the vehicle wasn’t where it was supposed to be. Check in was to time consuming would not download pictures
Erik TThe manager and the guy that sit next to her I’m horrible with names but he was amazing very friendly and helpful he was so patient showed me different units without a hesitation pls keep them both they made my life so much easier thank you guys for offering my brother some water after he almost passed out in the hot sun you guys are appreciated 🥹🙏
VANESSA PAwesome service and staff! The ladies were very friendly and helpful! Thanks U-Haul for serving our communities and being a household name just about all my life!
NIKIA SShane and Renae were so very kind helpful understanding. I’m forever grateful! 🥰. They are the best!!!!
BEVERLY RShane & Eric were very professional and helpful. I will recommend this locations to friends.
GRETCHEN REvery step of my move was perfect thanks to the 2 gentleman at Uhaul!!
GWENDOLYN WThe staff was absolutely amazing. Handled everything very well and professionally. Vehicle was sparkling clean and ready to go. No complaints and will return if uhaul is ever needed again. No matter the distance. This location will have my business. Great job
VASILI ASmooth experience
KAREN BThey need to answer there phone! I can’t get in touch with anyone about my storage
HOPE RSuoer nice customer service but the truck was beyond dirty in the back it pulled to right constantly and breaks were really bad. Made a 12 hour drive way more difficult than it needed to be.
DAVID MI was not aware to do a remote pickup I needed to provide two contacts to verify me. It would have been nice to know that.
Michael mWe always rent any UHAUL we need from you. Thank you!
Belinda LSame as above
JOHN WEstoy satisfecha con el servicio
ERIKA AAbsolutely would recommend they were simply amazing
BEVERLY Kmy husband had to run around to find someone to let him out of the gate. Tried charging me for a cleaning fee for a truck that was given to me dirty and tried charging me for a damaged dolly that wasn't damaged.
JAMESON PThe first drop off location was closed so I had to find a new location and I was turning the truck in early and they were closed both days why would you guys send me some where that was closed
DEROLLAN RThe whole experience was excellent.
Denise PWe had a lot of difficulty with the pickup due to the app location services not working causing the pickup process to take an hour.
BRADLEY WStaff was nice and helpful
Dominique KThe truck was a bit dated, and there was an issue with the mobile app, they state it was a glitche and I had to wait 3 additional hours before I was able to pick up my truck
Terrolyn CService was excellent
Christine HGreat personnel very friendly and helpful. Highly recommend this location too family and friends
Samuel RThe ac did not work on a 105+ degree day and they originally said they would give me a refund for too much gas but then when I dropped it off they said they were not supposed to do that. So other than a horribly hot rides and filling the tank, the uhaul completed it's purpose.
Jasmine TAll the employees are really awesome. I had great service and would highly recommend this location to anybody.
sandra bCustomer service is always excellent!
ISABEL MThe staff was very helpful and assisted with a one way drop.
Jaye HRenae and staff were very pleasant and professional and the process was fast.
Renna WThere is nothing left to improve! Great attitude and service!
Dave RQuick and easy process.
Mayra IVery helpful and courteous and fast.
Marian PThank you to the ladies that helped me out wonderful ladies
tammie cNot on them but on the reservation system. The app offered 24/7 rental access. That did not work for this location. Even though I’d already uploaded my driver’s license, I had to show it again. Did not give an option for a second driver on the app so had to do that in the office.
Juliette U