Customer Reviews for Maricopa Self Storage
(U-Haul Neighborhood Dealer)

937 reviews

20125 N John Wayne Pkwy   Maricopa, AZ 85139
(Between Edison Rd and Hathaway)

(520) 582-0472

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(520) 582-0472

20125 N John Wayne Pkwy
Maricopa, AZ 85139
(Between Edison Rd and Hathaway)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: 12 pm - 4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Floyd was the best! he was professional and fair ! Thank you Floyd. Petet

PETER C. 
Rating:
5.0

Customer did not leave a comment.

Mario W. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
3.0

Truck was repaired day before pick up. However during the trip the running lights in back went out. We drove through a blizzard in Colorado and it was very dangerous to have no lights in back.

JULIE A. 
Rating:
5.0

Customer did not leave a comment.

Debbie B. 
Rating:
5.0

Customer did not leave a comment.

Debbie B. 
Rating:
3.0

Customer did not leave a comment.

Joyce J. 
Rating:
5.0

Customer did not leave a comment.

DARLA K. 
Rating:
1.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Robert U. 
Rating:
5.0

This is the 3rd or 4th time I've rented from here & they have been a pleasure to do business with each time. 5 stars! Good old style customer service.

WILLIAM T. 
Rating:
3.0

The contactless pick up was not a good experience. But the inside office staff was very helpful. I would recommend this location, but I would deter peopke from using the contactless pickup service

juanita M. 
Rating:
5.0

Exceptional service- would rent again from this location. Very friendly and helpful.

Mario W. 
Rating:
5.0

Customer did not leave a comment.

Vincent B. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Just work hard and stay true to yourself guys

ENOCK K. 
Rating:
5.0

Customer did not leave a comment.

ERMINDA S. 
Rating:
5.0

Owners from Maricopa Self Storage were extremely nice and helpful!

Donne G. 
Rating:
5.0

They are always nice and helpful

ANNESHA K. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

walter D. 
Rating:
5.0

Thank you for making my first experience renting a U-Haul easy and comfortable. Everyone was amazing.

Christine W. 
Rating:
5.0

Customer did not leave a comment.

Rabih K. 
Rating:
5.0

good people

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

BRUCE H. 
Rating:
3.0

When I rent a dolly make sure I have a dolly and don't make me run all over town to find one, wasting precious time, gas & mileage. You charged me twice - only got one but not until I had to waste time, gas & miles. Shame on me for trusting.

Terence L. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Gloria C. 
Rating:
5.0

Great Service AND staff!

Robin R. 
Rating:
5.0

Check item (dolly) before customer checks it out. Wheel cane came off.

Sangeeta T. 
Rating:
5.0

Customer did not leave a comment.

EMERALD C. 
Rating:
3.0

The employees do not wear face masks despite the fact that Arizona has been a COVID hotspot and continues to be. This is irresponsible especially for a customer service oriented business. Also, the Dc Movers moving service chosen from the website should be removed. They were the worst movers ever! No one else should be exposed to their unprofessionalism, lack of knowledge about moving, and incompetence.

RONALD S. 
Rating:
5.0

Easy pick up.

Baysia C. 
Rating:
5.0

Excellent people, the owners, very courteous, organized, and friendly. The facility was clean, secure and well managed.

Tri N. 
Rating:
4.0

Customer did not leave a comment.

Kami V. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

While the pandemic is raging, ask incoming customers to wear a protective mask. While I was in the office two customers came in and were not wearing a mask despite the male being boisterous.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
5.0

Lots of help, friendly service, couldn't be better!

John A. 
Rating:
5.0

Customer did not leave a comment.

johnnie F. 
Rating:
3.0

I requested a furniture dolly and a utility dolly. Neither did I receive, yet they still charged me for both.

Robbie B. 
Rating:
5.0

Great customer service

steve S. 
Rating:
5.0

very friendly and emphasized ways to save money

JAMES M. 
Rating:
5.0

Great customer service

Kerry C. 
Rating:
5.0

Very nice owners!

Evelyn D. 
Rating:
5.0

Customer did not leave a comment.

Jessica R. 
Rating:
4.0

I was told my card declined twice while I knew it shouldn't have. I finally called my bank who advised funds were available and it had to be on uhauls end. When I went back in the worker did see the problem that the systems were down. Her husband called and was told the uhaul systems were down. This is no fault of theirs...they are great. Always nice efficient and personable. Uhaul shoukd have communicated that to their workers and saved me as the customer that experience.

Mecca C. 
Rating:
4.0

The customer service was great.

DERRICK H. 
Rating:
5.0

The man I spoke with was SUPER nice and friendly.

Kimberlena Amber R. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY C. 
Rating:
4.0

-

Darlene C. 
Rating:
5.0

Can't think of a thing. The managers are great.

DIANE H. 
Rating:
5.0

Customer did not leave a comment.

CLAUDINE L. 
Rating:
5.0

Customer did not leave a comment.

Peter K. 
Rating:
5.0

I enjoy being able to rent a good clean dependable vehicle to pick up project parts that will not fit in my car.

GALEN O. 
Rating:
1.0

I am going through a divorce in hand to storage unions that needed to be picked up I was only able to get into one and still have nothing from the other 1 the people that work there friendlie but they are not very forgiving on what you're going through

Rachel W. 
Rating:
5.0

Friendly service. Vey nice people running this location

Norman C. 
Rating:
5.0

Had some trouble accessing the uHaul checkin app, but manager at facility was willing to help with manual checkin before business hours. Very much appreciated the exceptional help!

Jeff F. 
Rating:
5.0

Friendly, good customer service!

Florene B. 
Rating:
5.0

Customer did not leave a comment.

Maureen T. 
Rating:
5.0

Loved the service from these great folks....went above n beyond to make my move easy....as for corporate not so sure the right hand knows what the left is doing...

David R. 
Rating:
5.0

It's always an excellent customer service experience at this location, equipment is in good repair, and fair return charges. I don't use any other U-Haul location for my truck rental needs.

Kraig F. 
Rating:
5.0

Customer did not leave a comment.

JOY I. 
Rating:
5.0

This is the 2nd time I've rented from this location and the service has been excellent both times. I will use this location Everytime I need u haul services.

Julia M. 
Rating:
5.0

Excellent customer service. Easy check in.

Michael D. 
Rating:
5.0

Went very well.

John P. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

All U Haul locations should be trained by this team!

charles H. 
Rating:
5.0

Customer did not leave a comment.

Raoul W. 
Rating:
5.0

Customer did not leave a comment.

Kimberly W. 
Rating:
5.0

Fantastic place! Lovely couple that runs it. Clean and well maintained. Just overall wonderful experience and service. No longer using the storage but would gladly in the future and even recommend! They are awesome.

ELI W. 
Rating:
5.0

They are amazing in this location. There customer service is the best!!

KEISHLA A. 
Rating:
5.0

Everything was as it should. Two thumbs up!!

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

We used this u-Haul location twice have been very pleased with the quality of the trucks we have rented and the couple that runs it are very helpful n a pleasure to deal with!!

valentin M. 
Rating:
5.0

Not a thing.

James B. 
Rating:
5.0

An all around wonderful experience. Staff Is friendly, organized & customer service driven.

sarah B. 
Rating:
5.0

Front desk folks were so friendly and easy to deal with. Clean facility and practically new truck with back up camera and all!!!! Yes I'd go here again.

Julie M. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

Stacy B. 
Rating:
5.0

Staff were most congenial and helpful. Small facility with a big heart!

Charles C. 
Rating:
5.0

Employees were very helpful and explained step by step directions.

Sherrie C. 
Rating:
5.0

Great people..will always rent from here!

Mecca C. 
Rating:
5.0

Customer did not leave a comment.

Jerald P. 
Rating:
1.0

Will not use uhaul again, charged for blankets, had no idea that they were rental. No one told me! The location in Maricopa never called to confirm my rental. Also drove 20 miles out of my way for drop off, Google maps took me way up out of Kalispell. They said that has happened a lot.

BRENDA C. 
Rating:
5.0

Great people working there!

Sally Anne G. 
Rating:
4.0

Customer did not leave a comment.

Jared C. 
Rating:
5.0

Customer did not leave a comment.

Lisa F. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

The staff was great Dawn and her Husband work very well as a team. They are friendly, polite and courteous but yet professional. I appreciate how they treated me. I had a very good customer service experience and this is not the first time. They've earned my business.

JAMES W. 
Rating:
5.0

This UHaul center goes above and beyond! Friendly efficient service with a wonderful “welcome” attitude. Highly recommend this location.

john H. 
Rating:
5.0

Maricopa Self Storage! We initially booked a different truck and with literally 15 minutes until close on a Sunday helped us cancel the prior truck and rent a different truck in less than 15 minutes. I highly recommend this business! Professional and courteous in trying times - what more can anyone ask?

Nathan B. 
Rating:
5.0

A great experience. Thank you.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Jerald P. 
Rating:
5.0

The drop off location and all people from this location are very professional and very accommodating . I would recommend this site to everyone

Nick G. 
Rating:
5.0

Customer did not leave a comment.

Andrea F. 
Rating:
5.0

I always have a great experience here!

Tammy A. 
Rating:
5.0

Customer did not leave a comment.

charles M. 
Rating:
5.0

Customer service was excellent and helpful, they will always have my business!! Great people!

Nathan C. 
No reviews have been submitted for this location.

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