Customer Reviews for Maricopa Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Maricopa Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

EMERALD C.
Rating:

Customer did not leave a comment.

RONALD S.
Rating:

The employees do not wear face masks despite the fact that Arizona has been a COVID hotspot and continues to be. This is irresponsible especially for a customer service oriented business. Also, the Dc Movers moving service chosen from the website should be removed. They were the worst movers ever! No one else should be exposed to their unprofessionalism, lack of knowledge about moving, and incompetence.

Baysia C.
Rating:

Easy pick up.

Tri N.
Rating:

Excellent people, the owners, very courteous, organized, and friendly. The facility was clean, secure and well managed.

Kami V.
Rating:

Customer did not leave a comment.

Mark D.
Rating:

Customer did not leave a comment.

RONALD S.
Rating:

While the pandemic is raging, ask incoming customers to wear a protective mask. While I was in the office two customers came in and were not wearing a mask despite the male being boisterous.

Kenneth K.
Rating:

Customer did not leave a comment.

John A.
Rating:

Lots of help, friendly service, couldn't be better!

johnnie F.
Rating:

Customer did not leave a comment.

Robbie B.
Rating:

I requested a furniture dolly and a utility dolly. Neither did I receive, yet they still charged me for both.

steve S.
Rating:

Great customer service

JAMES M.
Rating:

very friendly and emphasized ways to save money

Kerry C.
Rating:

Great customer service

Evelyn D.
Rating:

Very nice owners!

Jessica R.
Rating:

Customer did not leave a comment.

Mecca C.
Rating:

I was told my card declined twice while I knew it shouldn't have. I finally called my bank who advised funds were available and it had to be on uhauls end. When I went back in the worker did see the problem that the systems were down. Her husband called and was told the uhaul systems were down. This is no fault of theirs...they are great. Always nice efficient and personable. Uhaul shoukd have communicated that to their workers and saved me as the customer that experience.

DERRICK H.
Rating:

The customer service was great.

Kimberlena Amber R.
Rating:

The man I spoke with was SUPER nice and friendly.

ANTHONY C.
Rating:

Customer did not leave a comment.

Darlene C.
Rating:

-

DIANE H.
Rating:

Can't think of a thing. The managers are great.

CLAUDINE L.
Rating:

Customer did not leave a comment.

Peter K.
Rating:

Customer did not leave a comment.

GALEN O.
Rating:

I enjoy being able to rent a good clean dependable vehicle to pick up project parts that will not fit in my car.

Rachel W.
Rating:

I am going through a divorce in hand to storage unions that needed to be picked up I was only able to get into one and still have nothing from the other 1 the people that work there friendlie but they are not very forgiving on what you're going through

Norman C.
Rating:

Friendly service. Vey nice people running this location

Jeff F.
Rating:

Had some trouble accessing the uHaul checkin app, but manager at facility was willing to help with manual checkin before business hours. Very much appreciated the exceptional help!

Florene B.
Rating:

Friendly, good customer service!

Maureen T.
Rating:

Customer did not leave a comment.

David R.
Rating:

Loved the service from these great folks....went above n beyond to make my move easy....as for corporate not so sure the right hand knows what the left is doing...

Kraig F.
Rating:

It's always an excellent customer service experience at this location, equipment is in good repair, and fair return charges. I don't use any other U-Haul location for my truck rental needs.

JOY I.
Rating:

Customer did not leave a comment.

Julia M.
Rating:

This is the 2nd time I've rented from this location and the service has been excellent both times. I will use this location Everytime I need u haul services.

Michael D.
Rating:

Excellent customer service. Easy check in.

John P.
Rating:

Went very well.

Kevin C.
Rating:

Customer did not leave a comment.

charles H.
Rating:

All U Haul locations should be trained by this team!

Raoul W.
Rating:

Customer did not leave a comment.

Kimberly W.
Rating:

Customer did not leave a comment.

ELI W.
Rating:

Fantastic place! Lovely couple that runs it. Clean and well maintained. Just overall wonderful experience and service. No longer using the storage but would gladly in the future and even recommend! They are awesome.

KEISHLA A.
Rating:

They are amazing in this location. There customer service is the best!!

Michael A.
Rating:

Everything was as it should. Two thumbs up!!

Elizabeth S.
Rating:

Customer did not leave a comment.

valentin M.
Rating:

We used this u-Haul location twice have been very pleased with the quality of the trucks we have rented and the couple that runs it are very helpful n a pleasure to deal with!!

James B.
Rating:

Not a thing.

sarah B.
Rating:

An all around wonderful experience. Staff Is friendly, organized & customer service driven.

Julie M.
Rating:

Front desk folks were so friendly and easy to deal with. Clean facility and practically new truck with back up camera and all!!!! Yes I'd go here again.

James F.
Rating:

Customer did not leave a comment.

Stacy B.
Rating:

Customer did not leave a comment.

Charles C.
Rating:

Staff were most congenial and helpful. Small facility with a big heart!

Sherrie C.
Rating:

Employees were very helpful and explained step by step directions.

Mecca C.
Rating:

Great people..will always rent from here!

Jerald P.
Rating:

Customer did not leave a comment.

BRENDA C.
Rating:

Will not use uhaul again, charged for blankets, had no idea that they were rental. No one told me! The location in Maricopa never called to confirm my rental. Also drove 20 miles out of my way for drop off, Google maps took me way up out of Kalispell. They said that has happened a lot.

Sally Anne G.
Rating:

Great people working there!

Jared C.
Rating:

Customer did not leave a comment.

Lisa F.
Rating:

Customer did not leave a comment.

JOSHUA H.
Rating:

Customer did not leave a comment.

Jeffrey B.
Rating:

Customer did not leave a comment.

JAMES W.
Rating:

The staff was great Dawn and her Husband work very well as a team. They are friendly, polite and courteous but yet professional. I appreciate how they treated me. I had a very good customer service experience and this is not the first time. They've earned my business.

john H.
Rating:

This UHaul center goes above and beyond! Friendly efficient service with a wonderful “welcome” attitude. Highly recommend this location.

Nathan B.
Rating:

Maricopa Self Storage! We initially booked a different truck and with literally 15 minutes until close on a Sunday helped us cancel the prior truck and rent a different truck in less than 15 minutes. I highly recommend this business! Professional and courteous in trying times - what more can anyone ask?

Mark B.
Rating:

A great experience. Thank you.

Jerald P.
Rating:

Customer did not leave a comment.

Nick G.
Rating:

The drop off location and all people from this location are very professional and very accommodating . I would recommend this site to everyone

Andrea F.
Rating:

Customer did not leave a comment.

Tammy A.
Rating:

I always have a great experience here!

charles M.
Rating:

Customer did not leave a comment.

Nathan C.
Rating:

Customer service was excellent and helpful, they will always have my business!! Great people!

Kim B.
Rating:

Always a pleasant experience with the Maricopa storage uhaul....managers are so nice....

RANDE R.
Rating:

Customer did not leave a comment.

milagros D.
Rating:

Customer did not leave a comment.

Tacretia A.
Rating:

Staff was super friendly. They called to confirm the time when I accidentally typed the pick up time as midnight. Overall, great experience!

KRISTY S.
Rating:

Customer did not leave a comment.

Kristy P.
Rating:

Very friendly and pleasant to do business with. No improvements needed.

DAWN B.
Rating:

Customer did not leave a comment.

Vicki P.
Rating:

Nothing, I was very happy with everything! Thank you!

Stacy B.
Rating:

Customer did not leave a comment.

Cristian P.
Rating:

Customer did not leave a comment.

Alfonzo S.
Rating:

Self service issues. Terrible

Anthony G.
Rating:

If you live in the city of Maricopa this is where you want to go. They were very helpful and accommodating.

Randall S.
Rating:

Customer did not leave a comment.

Sherelle W.
Rating:

Customer did not leave a comment.

Ellen A.
Rating:

For returning the vehicle we were instructed to return the vehicle before noon and that a member of the staff at the location would be available so that the oversized vehicle wouldn't be left in the small parking lot needless to say no one was there since the location did not open for business until noon

Troy R.
Rating:

They're kind, courteous, and helpful. The equipment was ready when I arrived. Checkout was easy. Return was easier. Will definitely go there again when I need another rental.

Justin H.
Rating:

Customer did not leave a comment.

Frederick T.
Rating:

Fast and easy.

John M.
Rating:

I liked everything they were nice and fun and friendly.

Bob V.
Rating:

I used the internet remote pickup APP, but when I logged in, I kept getting a message that the rental location I was standing in could not be found, so I went online to use the same procedure through the internet. However, I kept getting a error message that there was a problem with each of the three different cards I attempted to use to pay. It wasn't until I logged into the Chat area and mentioned the problem that suddenly my card was accepted. In all, I wasted an extra about 20 minutes trying to check out. You really ought to try to improve online check out if you're going to promote it so much.

Stephanee G.
Rating:

Bigger parking lot.

Robert N.
Rating:

They are always so helpful at Maricopa location

David S.
Rating:

Customer did not leave a comment.

Michael F.
Rating:

Uhaul computer system seemed to have some issues

Patrick R.
Rating:

I return to this place anytime I need a Uhaul for the excellent customer service

scot W.
Rating:

No changes needed - Charles was friendly and helpful...

Jay C.
Rating:

Customer did not leave a comment.

Lorraine M.
Rating:

Customer did not leave a comment.

Patricia C.
Rating:

Customer did not leave a comment.

kathleen O.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top