Wiper blade came off during the drive with a very severe thunderstorm. Unable to see I had to pull over immediately on the side of the road and risk my safety. Unfortunate situation but not acceptable. When the vehicle was dropped off and I informed the employees they acted as if I said nothing. They had no interest in my experience or my well being.
CHRISTOPHER L
Customer Reviews for Market St Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
She is adding return late fee at the time of pickup very rude and prejudice
Margo MNothing everything was great.
REGINA ZI wanna take time and thank Ms Lisa for helping me out today. We need more carrying individuals and hard workers like that
DARIUS BThe process was quick easy and simple. The truck was clean we had no issues
Kendall BExcellent Service
PAVEL EU-Haul needs to fix the drivers visor as it is broken. The trucks SHOULD BE full with fuel, the one I rented was almost empty when I rented the box truck. I rented the same type truck in Canyon Lake TX the day before and it was in excellent condition and full of gas! All equipment worked perfectly and had NO issues.
Mary RShe was very professional and witty.
Natarsha HGreat customer service. Easy pick up and drop off. Will use this location again.
47266346 MPoner un letters grande que se vea de lejos
carmelo rHave actual access to the truck if we reserve it online and request the mobile pick up instead of the in person pick up, and have more than one person in the office (I waited about 40-50 mins to get my rental).
Demarcus DAgent Annabelle was very polite and helpful. Answered all my questions and concerns. Great first experience.
Rosa PIt only had one truck I had to wait over half an hour to get the truck
Joaquin HMake sure the charges are accurate I was charged for 2 days and only had it 7 hrs and some other charge was doubled mistakenly all of it led to overdraft of my account and excess charges that of which I have to personally pay out of my pocket..it was however not the attendants fault
byran AAnnabelle was very nice and courteous. I would definitely used this location again
Anna TThe service was great and so was the truck!!!!!! Thanks
Dennis FAwesome service experience.
william mU-haul web portal did not work. Sat around for 20 minutes before representative called in to push contract through over the phone. Also vehicle smelled of cigarettes and rubber.
MICHAEL AJust prefer the location off uvalde.
JASON A