Everything was good except the vehicle was dirty on the inside. Hadn't been cleaned from the prior customer. It may have just arrived back to the lot though.TERESA S.
Customer Reviews for Marquis Chevron
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Overall competency would be a tremendous start on improvement. Don't expect any of the equipment you RESERVE to be available and definitely don't expect your U-Haul to come without the belongings of the previous userâ€“ that includes cigarette butts in the front cab. I don't know what the hell is going on with this particular location but they need to sort it out.Hannah V.
Customer did not leave a comment.Stephanie S.
They were very great - I was able to transfer my reservation from Jackson Ms - this saved me 4 hours in drive time to pick up my trailer - HUGE thanksDONALD ABBOTT D.
Customer did not leave a comment.Christopher R.
Very helpful getting rear lights to work correctly.JAMES M.
I was called the day before I was supposed to pick up my truck and told my reservation could not be fulfilled at the location I reserved. I was then told I would have to drive 38 miles to another location and not even get the size truck I reserved. I made this reservation 2 months in advance....unacceptable!!TIMOTHY T.
Everything was great. Super easy. Nice people and helpful.VICTORIA F.
There are small no room for you to put your truck or trailer when there's equipment around it's not that clean needed to be a bigger spot and better buildingRichard Z.
There's no parking not enough room. They had to take the trailer to another place because there's no roomRichard Z.
Easy breezy. Nice guys. Super quick check in and out. Highly recommend.Cathy H.
Customer did not leave a comment.NATHANIEL S.
Employees were helpful and accommodating.DEBORAH W.
They did not have the truck that was on my contract. They rented it to someone else.Larry P.
Customer did not leave a comment.JOHNATHAN W.
Great experience!Lucas Dale K.
Customer did not leave a comment.MARY ANN W.
My agreement had the wrong trailer number on it but they were able to correct it when I returned the trailer. Had no issues at all with the trailer. Great experience.Arnie M.
Customer did not leave a comment.Dex E.
Customer did not leave a comment.Lester H.
Customer did not leave a comment.CLAIRE C.
I reserved an appliance dolly and furniture blankets. they were not available and I hope I was not charged. i had to return the truck early because I was unable to move an oven and washer and dryer. I had to pay a moving companyRob C.
Customer did not leave a comment.BRANDY L.
Customer did not leave a comment.lynn W.
Great peopleDewey P.
The trailer space was small and very crowded making it hard to move around with ease.Jeff H.
Customer did not leave a comment.Roy B.
Nothing at all. Friendly and fast service.june T.
Customer did not leave a comment.Susan T.
Customer did not leave a comment.PATRICK M.
Location was way too crowded to drop a 26 ft truck and car hauler. I drive semi trucks and I struggled finding a place to leave my equipment.RODRICK S.
Customer did not leave a comment.surgery center S.
Customer did not leave a comment.alfred W.
I was told they didn't have my reservation. I was then sent across town to another location only to me sent back to Marquis.Christopher H.
Customer did not leave a comment.STEVEN B.
Have dolleys available!HOLLY S.
Customer did not leave a comment.Richard H.
Customer did not leave a comment.Blane S.
Very good and fast serviceDewey P.
Streamline the checking out process. There was a king size mattress left in the back of the U-haul that we had to go out of our way to dispose of.KNEELAND G.
Very nice, and excellent service! Thank you!REBECCA R.
Customer did not leave a comment.ROBERT W.
The owner was great. The website, however, was not correct for the reservation. The owner was kind and came in to allow me to get the truck rental when he was not supposed to be open.Anna D.
Customer did not leave a comment.Andy C.
Customer did not leave a comment.Heather P.
Customer did not leave a comment.CATHERINE T.
Customer did not leave a comment.KAMESHIA H.
Customer did not leave a comment.ben P.
Customer did not leave a comment.Gina H.
Easy check in.JOSEPH M.
Need more space to park but everything was good.Janilla R.
Customer did not leave a comment.Ray C.
My only complaint is that the truck had a very strong cigarette smell which after driving it for 9 hours really affected my Asthma! I am still struggling with my breathing. It would be nice for Uhaul to offer a non smoking option in the future.Stephanie M.
Customer did not leave a comment.Suzy F.
Customer did not leave a comment.pam S.
I brought back the trailer the night I rented it. I got there just before closing time and they said they would check in the trailer first thing in the morning when it was due. They did not. So I drove back to the store and checked the trailer and online the next day because the store was closed. I am still trying to figure out whether or not they are trying to bill me for two days. I rent a lot from U-Haul and this is the first bad experience I've had in a long timeWilliam C.
Very old trailer. When it rained the floor of the trailer got wet. We had Christmas gifts in the trailer. They got wet.KATHERINE B.
Everything was great!shanvuntay C.
Location is in a crowded place and it is a bit difficult to pick up equipment and get on the road.HAROLD W.
Customer did not leave a comment.RAVEN H.
Customer did not leave a comment.JOSEPH F.
Customer did not leave a comment.Ervin R.
Customer did not leave a comment.shanna P.
Customer did not leave a comment.Louis L.
It rained while traveling. When we got to hotel and got suitcase out of Uhaul it was wet and everything in the suitcase was wet. The suitcase was at the tailgate so I could get it out easily. Then the next day when we got to Greeneville, TN and unloaded the couch was wet. The couch was at the very front of Uhaul. We are not happy about this and would like a refund.Larry M.
Customer did not leave a comment.SHELIA YVONNE B.
Customer service was awful. The truck was filthy.Cassandra H.
Customer did not leave a comment.john H.
Customer did not leave a comment.Glenn C.
a difficult area to park as it is next to a convenience store, but just park and go in. very nice people to work with.Tom F.
Two 18 wheelers blocked my entrance to the location. I was informed that was not supposed to happen. Checkout was slower than I thought it should be. Masks were supposedly required to enter the facility but someone entered without one.Joe A.
Customer did not leave a comment.Patrick R.
Had an extra 222.00 charged to my card..fuckersKevin J.
Customer did not leave a comment.David F.
Customer did not leave a comment.Rutherford H.
Customer did not leave a comment.MEAGAN A.
Customer did not leave a comment.RILEY D.
I felt I was over charged for the little time. I had the UhaulStephanie B.
Customer did not leave a comment.Rodney H.
Customer did not leave a comment.Gerry L.
Customer did not leave a comment.Johnna K.
Customer did not leave a comment.Toni C.
Customer did not leave a comment.Donald P.
Customer did not leave a comment.Patrick B.
Customer did not leave a comment.Betty S.
Open on Sundays!Shirl B.
I had to follow the UHaul agent 5 miles to an offsite storage site, in an RV I had just purchased, even though there were tow dollies onsite. The agent should have had it onsite, he had all the specs on the vehicles towing and being towed. Otherwise it went smoothly.John L.
Customer did not leave a comment.Chad W.
Very goodRichard L.
It's pretty hard to get in and out of this particular location. However, it was very easy to use the app to pick up and drop off the truck.Teresa A.
Customer did not leave a comment.kenneth B.
Make sure they have the proper equipment that the customer needs and that the vehicle is well maintained and not dirty with a busted windshield.Kristin C.
Customer did not leave a comment.Cullen K.
Larry was very helpful and cooperative. I will recommend any timer.mary ann W.
Truck and auto transport was not ready. I had to pick the truck and auto transport up at their storage location that was 4 miles away. Ants were in the office.Joshua T.
Customer did not leave a comment.Jennifer L.
nothing at this timesam G.
Marquis made the whole experience pleasant.Donna H.
Customer did not leave a comment.LaGuardia M.