No one was reachable. No signs were noticeable at the drop off area to leave equipment "here". No response of receipt provided in 24 hours to ensure rental was received and customer was cleared of all responsibilities.
BARRY W
Customer Reviews for Massey Trailer Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one present during store hours but was able to reach them immediately on the phone. I was not advised of additional daily charges before charges were made.
DANIEL PTrailer functioned as it should. No problems
james gRhett is a good customer service representative
CRYSTAL YThis location will be the only location I get my trucks from, professional and super friendly environment, I will be sending people to this one!
Dylan CGreat location for me and the Hollywood/Ravenel area. Rhett was attentive to my questions and very knowledgeable about the U-Haul rental process.
JAMES AEmployee was professional & friendly
JENNIFER LEverything was great, but the use of my phone for taking pictures. I don't like allowing access to anything on my phone. The representative was very helpful, excellent!
DUANE Lgate was open no one around possible closed on saterdays
ROBERT C