They made it where I would ise uhaul again. Friendly, caring asked question and explained stuff!!!!SYDNIE G.
Customer Reviews for Master Tech Service Center
(U-Haul Neighborhood Dealer)
Hurst, TX 76053
(E Of Norwood Dr)
Services at this Location:
- Monday - Friday:
9 am - 12 pm / 1 pm - 5 pm
9 am - 12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Rose J.
The trailer was not attached to my truck properly. It came loose and completely off of my hitch. Thankfully 1) the trailer was empty when it came off, 2) the chairs held, and 3) I was on a side street and not on the freeway.David C.
Customer did not leave a comment.Khari E.
Cara was awesome very professional and helpfulDebra L.
Customer did not leave a comment.LaShon J.
Service at desk was professional and very well informative about the process of rentingGOEL L.
The people were very easy to work with. I liked this location much better than a large location.Charles F.
Customer did not leave a comment.BRendon M.
Customer did not leave a comment.JimmieAnn S.
All was well.Roger W.
All is well.Roger W.
Customer did not leave a comment.Ross P.
The staff was very nice and down-to-earth and friendly.LONNIEJAMES JR P.
Customer did not leave a comment.PATRICK D.
Customer did not leave a comment.Orlando M.
Employees were very friendly and helpful. Would definitely recommend!Tony D.
I think everything was fine.Roger W.
Service was prompt and hookup was fast and accurate.Jacquiesce R.
Excellent customer service!scott Y.
Customer did not leave a comment.Wanda M.
excellent service,very nice,thank you!ron S.
Thanks againDoug H.
Customer did not leave a comment.James G.
Customer did not leave a comment.mohamed A.
Customer did not leave a comment.Stanley M.
Customer did not leave a comment.anna D.
Customer did not leave a comment.Krisheena C.
All was great!!Donald W.
There was something all over the inside of the windshield and passenger side window. The employee said the inside had been sanitized. It could have been the sanitizer got sprayed on the windshield/window and dried instead of evaporating. Had to clean it before beginning trip.Carol E.
Customer did not leave a comment.David M.
Nothing at all.James W.
They had to fix my contract due to the someone setting it to a 24 hour rental instead of a 4 day rental so I would not be overcharged. the lady was very helpful.Steven C.
Customer did not leave a comment.STAN M.
Customer did not leave a comment.Frieda C.
Very cheap and good service, I recommend this location to the customer; thanks a lot.papy K.
Customer did not leave a comment.ray J.
Customer did not leave a comment.Michael T.
From here out I will always use a Uhaul location and not an approved dealer who just wants some extra side income by allowing uhaul to rent from them. This guy added insurance even though I did not add it and did not need it. He was rude and short with us, and really not helpful at all.Taylor F.
Customer did not leave a comment.Lesieli M.
We've use uhaul twice in our moves once across country and the other across Texas great service both timesStephen M.
There was a little bit of a leak in the trailer. But i really enjoyed the staff at this location.Deidre H.
Customer did not leave a comment.Melba A.
Customer did not leave a comment.andrew M.
location made it easy to pick up equipment, easy return as well, really smooth transactionHumberto A.
Customer did not leave a comment.Tina F.
Customer did not leave a comment.Ron A.
Customer did not leave a comment.DeAnna W.
Customer did not leave a comment.Brian W.
Customer did not leave a comment.Lloyd H.
Customer did not leave a comment.Tom B.
Customer did not leave a comment.Josh F.
Did greatsandra H.
Would be helpful to have an air compressor, hose and air chuck on site. I asked a day or 2 before picking up if the tires could be aired up on the trailer. When I picked the trailer I checked them at home. The right front only had 16 pounds of air. It didnt physically look low because the rear tire was aired up. If I did t check them all i would have encountered a problem during my trip. It's the little things that can make a big impact!Dwayne P.
Customer did not leave a comment.Anthony W.
Customer did not leave a comment.nancy K.
Customer did not leave a comment.Jennifer J.
Customer did not leave a comment.MICHAEL D.
Customer did not leave a comment.Sylvia W.
Customer did not leave a comment.Josue V.
Customer did not leave a comment.Kimberly M.
Customer did not leave a comment.Angelica P.
Nice serviceJorge F. O.
Customer did not leave a comment.STAN M.
Customer did not leave a comment.Rochelle R.
Drive wellJoyce M.
My experience with the U-Haul website was awful. They relocated my trailer pick up to 20miles away. Then the sight erased my reservation 3 times while I was filing. It was awful! My pickup site was very small and cramped...but the people were VERY HELPFUL and very nice.michael R.
Thank youDavid W.
I would definitely come back there if neededcaotouche N.
U-Haul changed my Sundays pickup to this location. It is closed on Sunday and the truck share 24/7 mobile pickup did not work. Kept telling me there was no reservation. On hold calling the only number there is for customer service then transferred 3 times with similar wait times in between. Someone had to stay on the line to walk me through this stupidly cumbersome process. Took 90 minutes to pick up the truck. Kept my movers waiting an hour. Cost me an extra $100 for the delay.Britany M.
Customer did not leave a comment.Faye M.
It took 30 minutes of my rental time to check it out on the app. And was not able to check it back in with the app, had to just leave it.Richard R.
Customer did not leave a comment.Tchouta T.
Customer did not leave a comment.Melissa E.
Doors both squeaked and would not close completely without really slamming them shut. Truck ran beautifully tho.Kurtis H.
This place was a run down auto body repair shop.Tim B.
Customer did not leave a comment.Steve L.
U-Haul is a sideline. One-man auto repair garage in an old gas station with several cars around. Had to hunt him down. When I returned the trailer, he was closed. I had to park and remove the trailer myself in the rain. Only using a U-Haul full-service store from now on.Virgil L.
Customer did not leave a comment.Kevin P.
This location treated me and my wife like actual human beings. We were treated with kindness and respect and the complete wasn't bad at all. Polar opposite of Racist Central AKA West Palm Beach Florida Uhaul.Paul T.
Customer did not leave a comment.Ricky W.
Always a great experience when dealing with these guys!Leon F.
Customer did not leave a comment.SOPHIA D.
Customer did not leave a comment.deangelo G.
Customer did not leave a comment.stephen B.
Customer did not leave a comment.Shelly H.
Customer did not leave a comment.Joseline Z.
This was my 3rd time that I've rented from this location. Super Friendly and helpful. Will be a longtime customer.Keota I.
Customer did not leave a comment.Steve G.
Customer did not leave a comment.Phil C.
Customer did not leave a comment.KENNETH J.
Customer did not leave a comment.Joanne G.
thank you so much for working with me!chris K.
Was happy with this location.Allan G.
Customer service was great before and afterCheryl B.
Customer did not leave a comment.ANTHONY A.
Customer did not leave a comment.Alex P.
This was probably the friendliest uhaul site I've ever been to! They were helpful and SO nice!missy M.
Customer did not leave a comment.Adedayo O.
Dropped off at 11pm at night, GPS was late to tell me when to turn into the parking lot and had to u turn. Easy to access, parked and dropped off keys in drop box which was right outside the door. Good location to drop off at.Chad M.