Customer Reviews for Maxwell Mini Storage
(U-Haul Neighborhood Dealer)

77 reviews

312 Air Base Blvd   Montgomery, AL 36108
(Near Maxwell Air Force Base AFB)

(334) 281-6587

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 281-6587

312 Air Base Blvd
Montgomery, AL 36108
(Near Maxwell Air Force Base AFB)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I felt very confident in using Maxwell Mini Storage. The service was great and the staff was always understanding. Although I no longer need the storage unit, however, if I need a storage unit again I will use them. Thanks, T. Woods

Teresa W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grace T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Arnaz P. 
Rating:
5.0

Angie and all of the staff were always polite and great to deal with. Wouldn't hesitate to use this facility in the future if needed. Thank you

RICHARD A M.  |  Overall Experience 
Rating:
5.0

Recommend lighting in each storage unit.

William K.  |  Overall Experience 
Rating:
5.0

I had an excellent experience from January, 2013 to December, 2021. I was living in Las Vegas. However, when you had a change of management, I received notification that my lock was missing but that you had secured my unit. I was told by management that several other units were also missing locks. Nothing appeared to be missing. Thank you.

CARMEN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLETTA C. 
Rating:
5.0

Customer did not leave a comment.

Tavarius S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julian S. 
Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Keep doing what y'all are doing.

Darrion S. 
Rating:
5.0

Customer did not leave a comment.

Ricky D. 
Rating:
4.0

The main problem I had is that I didn't make my original reservation at this location or at this time 0900. I was planning to pick up from a different location at 0700. This created a issue on my end but I got through it. I don't think this was this locations fault.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Rose S. 
Rating:
5.0

Customer did not leave a comment.

Cornelious O. 
Rating:
5.0

Customer did not leave a comment.

Charlene W. 
Rating:
3.0

Uhaul has me pick up here and they did not have the equipment I requested to rent. This location was the furthest from the location I requested. I passed many other locations. This was extremely inconvenient.

Wendy D. 
Rating:
5.0

Customer did not leave a comment.

Kathryn F. 
Rating:
5.0

I was contacted by Catherine of Maxwell Mini Storage due to hour changes and she gave decent heads up so I get there on time. I was provided a clean and brand new 10 ft truck. Catherine was friendly and provided prompt & safe service.

Adnan C. 
Rating:
5.0

Customer did not leave a comment.

denise C. 
Rating:
5.0

Customer did not leave a comment.

Rose M. 
Rating:
5.0

I could not have asked for better service. Miss Catherine was a pleasure to meet, and the most professional employee of U-Haul I have been fortunate enough to work with when renting a vehicle. I will certainly go back to her when I need another rental. Thanks,

FRED R. 
Rating:
5.0

Customer did not leave a comment.

Sara B. 
Rating:
5.0

Customer did not leave a comment.

Sherif A. 
Rating:
5.0

Great experience. Thanks.

liz C. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

CORNELIUS S. 
Rating:
5.0

Customer did not leave a comment.

stephanie G. 
Rating:
5.0

Customer did not leave a comment.

Kelly T. 
Rating:
5.0

Nothing the service is fast and courteous and very kind

Dewayne J. 
Rating:
5.0

Customer did not leave a comment.

Tomeka D G. 
Rating:
5.0

Customer did not leave a comment.

rob W. 
Rating:
5.0

Customer did not leave a comment.

Rakeya G. 
Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
3.0

Try help the customers one mileage charges

ron K. 
Rating:
3.0

Th trunk was not on my desired location, I did not got the truck I wanted so I don't understand why I was asked to go to the other end of the city to pick up a certain vehicle.

ABHINAV Y. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

I had a very good experience, I have not rented a truck, and yes I will let people know to rent from that store

Debra E. 
Rating:
5.0

The lady that checked me in was quick, efficient and knew her job. I am very pleased once again with UHaul and the staff I worked with.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

WINDY S. 
Rating:
5.0

Friendly and helpful.

Jason H. 
Rating:
3.0

The check engine light was on when I signed for the truck. The rental agent tried very hard to get another truck from another local U-Haul store. None where available. The rental agent called U-Haul customer service, but they couldn't solve the problem and suggested we call U-Haul roadside service. U-Haul roadside service said it was probably nothing and to go ahead and drive it! So, I took the truck to a nearby U-Haul store that had a diagnostic tool and found that the error code was for an emissions problem. I made my one way trip without any problems, but I was constantly expecting the check engine light to result in a break down. Other than the rental agent who tried to help me, I don't think U-Haul cared about the problem.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Gerald D. 
Rating:
5.0

Customer did not leave a comment.

Kim M. 
Rating:
5.0

Customer did not leave a comment.

FAMILY SUNSHINE C. 
Rating:
2.0

Helping the customer with hooking up to the rental equipment!!! That means going outside and assisting the customer and not leaving the site.

Christopher R. 
Rating:
5.0

Super friendly.

beau C. 
Rating:
5.0

Customer did not leave a comment.

MARTHA F. 
Rating:
3.0

Lights were not working on the trailer. Had to use it without lights.

Maria N. 
Rating:
5.0

Everything was excellent!!

MARTHA F. 
Rating:
4.0

Customer did not leave a comment.

Christopher L. 
Rating:
4.0

Customer did not leave a comment.

Christopher L. 
Rating:
3.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

Jennifer C. 
Rating:
2.0

There was no one at the site and the business looked closed, no where to drop off the paperwork and not a good neighborhood. I took pictures to make sure you got your U-Haul back and prove I dropped it off. The address on the paperwork said 315 Air Base Blvd and not 312 Air base Blvd, the business looked closed down.

MITCH M. 
Rating:
5.0

Customer did not leave a comment.

Barbara E. 
Rating:
4.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

KENDRA B. 
Rating:
4.0

The amazing part of renting a truck is all the "additional" expense over and beyond the $19.99 price tag you reel people in with. I mistakenly took the insurance only to find out that it would not be refunded back to me after the rental was completed and returned. No the experience was not a good one. I did not feel I was well-served in the rental.

Rose M. 
Rating:
3.0

If the business is closed on Sunday why am I having to pay for extra day when they were closed? The trailer was due Saturday, we were there Saturday but they closed at one.

WILLIAM R. 
Rating:
3.0

Uhaul trailer was old and in pretty bad shape

Tor L. 
Rating:
3.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Tyrone M. 
Rating:
5.0

Customer did not leave a comment.

SHARAI W. 
Rating:
5.0

Very nice experience,The lady at the Maxwell Miny Storage location was very helpful and friendly and a pleasure to do business with.

JEREMY H. 
Rating:
5.0

Service was great!!!

henry J. 
Rating:
1.0

Customer did not leave a comment.

PERRY G. 
Rating:
5.0

Nothing really. Everything was great!

William M. 
Rating:
2.0

It took 40 minutes to get my truck that I set up the pick up on line. I guess I was the first custermer that they rented to. I was in a husst and it messed up my schedual.

Gerald P. 
Rating:
4.0

Customer did not leave a comment.

RONALD J. 
No reviews have been submitted for this location.

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