Customer Reviews for Maxx Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Maxx Mini Storage

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Craig R. on

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besides having to pick up 2 hours away from home as it wasn’t available closer and having to switch locations the day of by u haul as the truck was broke down.

Loietta A. on

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Customer did not leave a comment.

Dwight R. on

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The manager and staff are always pleasant and make a seamless transaction. Perfect!

Thomas J. on

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Customer did not leave a comment.

Jarred M. on

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Stanley K. on

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Both the trailer drop off and Redding locations were neat and clean. There could have been a bit more counter help at the pick up location.

mark A. on

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Michael R. on

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Dwight R. on

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Rental went well although there were software issue. Really nice people to rent from!

Richard U. on

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Tanner was extremely helpful and knowledgeable. We appreciated his help and recommendations. Our trip went well.

Victor I. on

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This rental worked out, but your customer service line is TERRIBLE. I initially ordered a 10' truck online at uhaul.com and when I called the location to arrange pickup the location online rented the truck to me at said they had no inventory of 10' trucks. So I called your customer service and they said I would have to get it from a location literally 5-7 miles away AND PAY FOR THE EXTRA MILEAGE FOR YOUR MISTAKE. This was a 1 hour rental to move a couch and loveseat. I chose this location because it was within 1 mile of my house and 1 mile of the pickup location. Adding 10-14 miles round trip in mileage almost DOUBLED the cost of the rental, which your customer service should have waived for YOUR MISTAKE. So I declined your terrible customer service and I went to the closer location directly and worked out a cargo van that would still work, and they were GREAT. I would never deal with your TERRIBLE PHONE LINE CUSTOMER SERVICE AGAIN. You are WAY worse than Budget or Penske.

Ashley T. on

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My reservation was made and confirmed to be picked up in palo cedro. I arranged a ride so i could pick up the truck. When i got there they didnt have my truck. I was sent accross town to pick up. When i called the 800# the rep was extremely rude to me. The manager told me there is nothing she can to to help me for my waisted time and frustration. I have filed a formal complaint and would like to be contacted. 9257526873

ralph B. on

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Always clean and ready to go.

JAMES I. on

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Thank you

Sylvester M. on

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Customer did not leave a comment.

Jonathan P. on

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I dropped the truck off a day early. However I was unable to use the after hours drop off feature on the website or app. I tried 2 different phones with location services enabled both generally and specifically for the app.

Russel K. on

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Customer did not leave a comment.

James R. on

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Keep Robin! She's a gem!! ??

Dana B. on

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Your online reservations and 1-800 U-HAUL customer service is severely flawed and lacking. If it weren’t for Maxx Mini Storage’s customer service and professionalism, I would not recommend or go to U-Haul again. Thanks to Maxx Mini Storage, I will go back!!!

Karen H. on

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Everything was excellent. Robin in the office is amazing. Accommodating and very nice. I will be using this UHaul (at Maxx Storage) again. Thank you

kathy B. on

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The gentleman that helped use was very nice and helpful.

qinglin C. on

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fine

Richard V. on

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Very satisfied with the service.

Felicia H. on

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The managers here are incredibly nice and helpful! Only renting from this location from now on!

sheerie B. on

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Nice clean, well managed site!

danny E. on

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Customer did not leave a comment.

GEOFF R. on

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it was all good

Charlie H. on

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Very helpful and friendly service

Beverly F. on

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Customer did not leave a comment.

KENNETH C. on

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This U haul was also wonderful. The gentleman went out and checked our vehicle and told us to wait inside where it was warm. He told us he appreciated the fact we returned it so clean. He was very nice and had us on our way within 15 minutes. Wished us happy holidays and was very friendly as well. We love u haul!

THOMAS V. on

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The maxx mini people went out of their way to make certain my reserved uhaul 26 ft truck would be at their location and ready for me to begin using. They exceeded expetitations

Terry B. on

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Absolutely would recommend to others! John was super nice and helpful, very accommodating with returning equipment. Clean, well maintained facility!