JOANNA C. on 9/26/2016
Rating:
thank you for being understanding when it was last minute rental on the uhaul
|
Stefanie B. on 9/23/2016
Rating:
Ventura was amazing and friendly! He was very thorough with explains the equipment and ensuring everything worked properly. Upon returning the equipment, he made sure my experience was pleasant. He went above and beyond! Thank you so much for making this and easy carefree experience!
|
Eric H. on 9/23/2016
Rating:
The only issue I was a little apprehensive about was the lighting in the drop off area! I'm a single mom and it was dark by the time my daughter and I returned the trailer. I would have felt much safer if there were a security light or a motion sensor light. Otherwise I will always come back when I need moving equipment rentals!
|
john m. on 9/23/2016
Rating:
U Haul need to put a U Haul Center in Santa Rosa. At least the customer would know they was open when they show up.
|
GEORGE W. on 9/20/2016
Rating:
very helpful! quick and easy experience. will definitely use this location in the future
|
Shannon T. on 9/20/2016
Rating:
Excellent customer service. Equipment drop off was fast. Very efficient.
|
J Michael B. on 9/19/2016
Rating:
I have dropped equipment here twice and the team has been extremely friendly and helpful...even with 110-degree sweat dripping from their brow...Thanks for the welcome to Redding!
|
dave a. on 9/17/2016
Rating:
Clean out the interior of cab. Water bottles left behind passenger seat. Clean inside of windshield. Clean the bottom of the cup holders. Air conditioner did not work properly. The trip was not that comfortable in the heat.
|
Isaac C. on 9/13/2016
Rating:
The guy who helped me was super helpful. Outstanding service.
|
Scott C. on 9/13/2016
Rating:
Excellent service overall. Helpful and highly customer oriented!
|
MargaretMary G. on 9/12/2016
Rating:
Helpful staff and very clean and organized facility with easily accessible location. I appreciate the speed with which I received assistance and the equipment solutions provided worked well for my situation.
|
don s. on 9/11/2016
Rating:
The staff was courteous, friendly, and very helpful.
|
Scott C. on 9/11/2016
Rating:
The service was great! Kudos to Mr. Gonzalez for making this rental experience the best it could be!
|
Mike C. on 9/10/2016
Rating:
The desk man was friendly and informed me of all necessary information. Quite professional.
|
Dan R. on 9/8/2016
Rating:
Thank You so very thing was just great.
|
JOSIE C. on 9/8/2016
Rating:
All was well with us.
|
TOM C. on 9/7/2016
Rating:
Everyone did just fine.
|
Christi L. on 9/6/2016
Rating:
I had to call the call center numerous times since I was getting texts with incorrect pick up times and drop off times- received 6texts and I had to call multiple times to confirm correct. The Redding location was professional and fixed the issue when I arrived . I am just not sure how it was so miscommunicated that I was texted so many times incorrectly and actually had my reservation cancelled because one pick up time was 7am and I told call center numerous times 6pm. Also couldn't get 26 ft truck in Redbluff so I was charged from a further location that was 32 miles one way alone so that was 64 miles instead of the 16 to Redbluff call center would only credit me $50 for not getting at requested site. I ended up paying way to much for mileage because location was not where I requested. Will probably not rent from uhaul again- budget is much cheaper and has local trucks , I researched after the uhaul fiasco so that was my fault .
|
Loel Y. on 9/6/2016
Rating:
The sliding door did not close, a young employee told me to climb on the bumper grab the handle and jump, pulling the door closed. I'm 58 years old. I asked for a different truck that had a rear door that closed properly, request denied. I'm too old to jump from a truck bumper.
|
Bradley B. on 9/6/2016
Rating:
Great service, thank you.
|
victor r. on 9/5/2016
Rating:
all was good
|
LYNNETTE C. on 9/5/2016
Rating:
the cashier was very rude i called ahead of time to see if they took cash they said yes with a deposit. I get there in sweats and a tank top no makeup since we were going to be moving. He basically told me i look like a homeless person and refused to rent to me. It was so embarrassing i left in tears, my husband went up there 20 min later with cash and a cash deposit and got the u haul I was very unsatisfied
|
mike j. on 9/5/2016
Rating:
All I can say is that the customer service and help Uhaul employees' provided went above and beyond.
|
JOYCE R. on 9/4/2016
Rating:
The service and help was great. I would use this place any time I need to use a truck.
|
Frank L. on 9/3/2016
Rating:
This is the best U Haul operation I have ever had.. Frank Licha
|
|
|