Excellent Service
LAKESHIA G
Customer Reviews for Maybeck Portable Buildings LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Upon arriving at the reserved 5x8 cargo trailer of which they only had one I saw what looked like a very old faded trailer with lots of rust on the wheels and nuts. The back sliding door was open at the bottom and I found out it was very difficult to open and close it. The inside was well used. I did take the unit. The tires looked good and the inside was ok but had the appearance of being overly used. I am amazed that U-Haul would keep such an eye sore on the roads advertising their product. Ultimately it did the job and I returned it without issue. The people who assisted me were great and I will highly recommend them again.
David EWhen i went to drop the trl off i went to 5 different location before finding one that was opened in valdosta ga at 10 in the morning even went to one that refused to let me drop it off said they only to the trucks no trailers
kenneth BThey were closed for lunch, didn't see anyone
Dee AWe had issues with the U-Haul computers being down but they worked with me as soon as possible to get it rented. Thanks
Willie JI was in a real pickle and Jennifer met me when they are normally closed so I could get a trailer. I'm not saying she can do that all the time, but that is the kind of service they give. They are so nice up here and you can count on them to have your equipment if you book in advance with them. They don't rent out your stuff to other people. This is the best place to go in Valdosta
Katie HThey were really excited about the new toy hauler. Said it was the first one they had seen. It was built well and strong. They were really nice
DICK BExcellent experience. Used the app to pick up the equipment. Everything was ready to go, clean, and efficient.
Amanda GGreat service.
PATRICK PThe staff was great! The equipment was terrible. I’ve rented U-haul trucks in past, but this one was by far the worst. I drove more miles because the truck took an excessive amount of time to accelerate. I was afraid of having to merge onto the interstate at 45mph or below. Again, the staff was fantastic. Both people I interacted with were great.
ASHLEY CI had a good experience. Your new cargo trailers with ramps are not ideal for furniture dollies, as there is no plate at the hinge or lip at the bottom to hit the ground. It probably works better with a bigger wheeled dolly. Also, the watch your head label should be on the inside as well as the outside of the trailer. Hubby got konked multiple times.
CAROL BThere is nothing at this moment
YVONNE BGot me taken care of very quickly Nice lady to deal with
RANDY Ggreat customer service
KAYLIN MHave used Maybeck before! Outstanding service. Wonderful people to do business with. Would use them again! Can’t say enough great things about them. (No, I do not no them and I am not related to them) just a very happy customer!
BEATRICE SSuper nice and great customer service
Brooks EGreat customer service
VICTOR Sgood experience. would recommend to everyone.
ERIC WWill use this location again. service was excellent
EDDIE LThey are excellent at what they do, all you have to do is walk in the door and they take care of business and are very friendly and knowledgeable about any question you may have.
DENNIS FEverything is Great!! The Staff and Everyone worked with me after the devil tried to defeat me..Time went over and all on me and it was my behalf with my Bank and all. But they were patient out in overtime. And made sure i got that Truck ... 20 stars if i could ... AWESOME LOCATION MAYBACK ON 84 WEST HILL
CHANDRA Ceverything went great.
ERIC Dlocation was great. check engine came on but had nothing to do with them.
JAMES Mthey were really nice people. if you want a pleasant experience, go there!!!
JONATHAN SThis is the nicest and cleanest place to oick up your uhaul! Best location in Valdosta, GA
DENNIS FThe Person in charge is very demanding and has a tendency not to respect customers wish by fabricating policy that did not exist. She forced me to enter a driver where we already had two driver entered. I was the renter and she had all my address. I have not looked at charges yet but I would not be surprised if she has over charged and I will make sure to dispute every ounce of it. I suspect she has serious bias about customers. I will not use this location again.
Bikram MExtreamly helpful, I was missing some equipment and they were able to assist and help me buy it.
SHARON BThey did not answer the phone when I called to extend. Because I had problems with the website when turning in the truck, they charged me for a third day. I had called uhaul customer service to do the extension. Now I have money held in my bank account that shouldn't be. The lady at Maybeck was rude when I called. At almost noon, the day after I returned the truck, they still had not checked in the truck. I would never go there again! It's probably made us not use uhaul again. We'll use another company.
Frank MCustomer service was well.
DAMIAN WJennifer and Donald were wonderful. I had no problems renting from them and they helped me get hooked up!
DUSTIN RVery friendly and knowledgeable.
Charles B