Customer Reviews for McBrides Automotive & Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of McBrides Automotive & Mini Storage

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Mike S. on

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Cathy S. on

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Kyle C. on

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Phili D. on

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My experience was great.

Tommy B. on

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Stop this uploading of photos of driver's license and truck return. Some of us have phones that do not have wireless service or phones that just don't work for photos.

Barry W. on

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Greg C. on

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April K. on

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Dustan M. on

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I did not receive the equipment I requested but I am still being charged for that equipment - an appliance dolly. Because I did not get the equipment I requested I was unable to complete the job I had to do. The truck was fine, the after hours pick-up process seemed to work OK with the exception of not getting the appliance dolly I had also asked for.

Imran A. on

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a lot! would never use this company again. I don't usually review but this was bad! bad company, not worth it, never again

Susan H. on

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Dakota T. on

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Vernon B. on

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Used 24/7, so I didn’t have any personal interaction, but the location was easy to find.

RICHARD M. on

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The representative at this location was very thorough and personable, making the rental transaction a very pleasurable experience. I would highly recommend this location for anyone's rental needs. 5 Star.

Zach W. on

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All good man

Stewart R. on

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chriss P. on

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Great location easy access an great personal.

Steve Y. on

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VIRGINA B. on

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SUSANNE S. on

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Dale T. on

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RANDY C. on

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EVERYTHING WAS PERFECT, AND EXACTLY AS PROMISED....

JAMES W. on

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ANDY F. on

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Barry McBride was very professional & helpful in that he made sure we had the right size truck as well as accessories I probably would have forgotten under the stress of moving.check in & out process was quick & easy.

DAWN T. on

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CLARENCE G. on

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JARMAN T. on

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Extremely rude owner. I will never do business of any sort with this guy. He is extremely lucky he made the correct decision to refund me the money he owed me. I have never dealt with such an arrogant individual who does not have the common sense to not tell a 20 year combat vet Marine to be a man.

Heather H. on

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Harry B. on

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DWIGHT D. on

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ok

Wilson S. on

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Great customer service

Dan N. on

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MARK G. on

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All was great I don't think you have to change a thing. Would surely rent here again.

PATRICK R. on

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I was over charged for a thousand miles, which he apologized for. The issue I have is no one contacted me about the mistake. I got the truck Wednesday evening, and brought the truck back (early) Thursday evening. I was charged for an extra day even though the key was in the drop box and the truck was parked in the front of their building. They did not check the box the next day and charged me for an extra day. I forgave them for the mileage overcharge, but they refused to reimburse me the extra day overcharge, and insurance, with the key in the drop box and truck in front. Unless it is an emergency I will not use them again.

David R. on

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JOSH D. on

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Lights did not work on the trailer. Turn signals and brake lights worked but no running/parking or marker lights worked on the trailer. Had to use it unsafely without lights at night

LEIGHSHAE M. on

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Everything was great!!!!

dustin B. on

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Charles W. on

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More of the smaller trailers only had one 5x8 and the rest was 6x12, but other than that great place to rent from I was in and out in No time

James M. on

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This was a third location .fell to get uhaul at first two location due to error at first location.lost three hours in run around.but the third location was find. Felt as little frustrated.

ANDY F. on

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Barry was very courteous & professional.it was a pretty streamlined experience.

JOEY H. on

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cheryl M. on

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I returned the UHaul to a wide open clean parking lot, locked the doors and placed the keys in the drop box. So easy, but the best part U-Haul was honorable.. Thank You

susan S. on

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Rude beyond belief! I will never trade with McBride Automotive’s U-Haul Service after my experience with their discourteous manager.

MAUREEN B. on

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barabara A. on

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ketphawane D. on

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Great customer service the managers was awesome...

MARY M. on

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Location is very short-staffed; appears to have only one employee, who is not always available for long periods of time; sometime days.

Christopher C. on

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carolyn W. on

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Clara S. on

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Just repair the leaks in the truck.

Kristie T. on

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Within 30 minutes after picking up the truck, I got a call and had to go out of town for a family emergency. The truck was returned by 11:40 that same morning with 19 miles on it. I was charged $43 to drive the Uhaul 9 miles and back to the office.

Tommy B. on

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Joseph H. on

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I had a great experience, shop owner was very friendly and helpful. I will be renting again soon

john B. on

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The truck was 15’ fairly new ran great

Hugh I. on

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A more complete description of the turn in process, prominently posted, would be appreciated.

Chera L. on

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Guy in the office was a jerk and asked too many personal questions

Stephen G. on

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Excellent customer service great equipment

Christopher B. on

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Jesse A. on

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crystal B. on

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CATHY S. on

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RICHARD D. on

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Penny S. on

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Eric M. on

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James N. on

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JEFF F. on

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stephen S. on

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still waiting for my credit on the furniture pads I was never given

James N. on

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Mr. McBride was extremely knowledgeable and efficient in getting the rental completed. I will most likely be renting again for my non-profit thrift store, and will use this location. Thank you much!!!

RICKY C. on

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Tammy G. on

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timothy S. on

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Upper comment about policy when dropped off.

Julie W. on

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WENDELL S. on

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William B. on

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somewhat small

TINA W. on

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They was nice

Jimmy B. on

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JERRY D. on

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lloyd B. on

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BRANDON F. on

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It sucked the dude charged me like 500 dollars. So fuck uhaul

Kevin A. on

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Had a very hard time getting the trailer unhitched when I dropped it off. Would be much easier if the trailers had jacks on them.

Camillia S. on

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PAMELA H. on

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rossanna J. on

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My overall experience at this location was NOT a pleasant one. From the first phone call til my final payment

martha W. on

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Kimberly P. on

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EDDIE H. on

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Craig C. on

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CHARLIES S. on

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Friendly service and convenient to take back

Annette C. on

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JOE F. on

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brittany H. on

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I was very pleased with my experience at this location. Friendly staff member and all was took care of very easy.

BLUE S. on

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Barry is very professional and courteous. I needed a car trailer on short notice and he got me going in practically a few minutes. He came out and helped me hook up and checked the trailer out including the lights which didnt work at first but he went right to the problem area and got the lights working. He is an asset to uhaul!

BOB S. on

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Everything was fine. The service was great, truck was clean and maintained.

Robert S. on

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Robert S. on

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DANIEL M. on

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super super nice people excellent customer service and very professional

ALVIS D. on

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I was there to get a car dolly the guy talked me into a trailer, said it would be safer as I would have trailer brakes, the little Electrical plug was on the trailer, my trailer brakes are not wired thru that harness, it's thru the round 7 way harness, so I had no brakes on the trailer, I believe this was just to make more money on the rental.

Morgan B. on

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Drop off was quick and easy. Clear directions for after hours drop off!

BILL W. on

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Rusty, and management were courteous and helpfull,,highly recommended