Trailer Rental & Towing in Madison, NC at McBrides Automotive & Mini Storage
(U-Haul Neighborhood Dealer)

183 reviews

1804 W Academy St   Madison, NC 27025

(336) 916-2039

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/14/2021 - 6/18/2021: Closed

Services at this Location:

Contact Us

(336) 916-2039

1804 W Academy St
Madison, NC 27025

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/14/2021 - 6/18/2021: Closed
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Madison, NC 27025

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

183 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Barry does a great job whether it's working on your vehicles or renting you U-Haul equipment. He was especially careful this time because it was my first experience with Moble Check-In and Pickup. He sent me links to videos which explained and showed me how the process works.

Robert R. 
Rating:
5.0

Mr. McBride was extremely helpful and cordial. He explained everything in just a few minutes. He got me on the reserve status in no time. I even needed to extend my rental by one day and he made that happen with no hassle what so ever! He got me hooked up and in hooked me when I returned the trailer. I could not ask for better service nor a better experience anywhere. I will be back again if I need another trailer or truck to rent. I would recommend this U-Haul location and especially Mr. McBride the manager/owner to everyone!!

clay C. 
Rating:
4.0

Repair truck or junk it before someone get seriously injured or killed!!!

WILBERT T. 
Rating:
4.0

Why was I changed a cleaning fee. I personally swept out the inside of the trailer and used my leaf blower and it was also blown out inside..surely your not changing me for the rain outside of the day of rental..I can not help that mother nature had rain in the forecast. I am not very pleased by the additional $16.00 change on my bill.

Allen M. 
Rating:
5.0

I wouldn't change anything

Michael D. 
Rating:
5.0

self-checkin process was complicated and took way longer than I expected. customer doing the pickup should get a price break for doing the work of agent, but nice feature to be able to pickup if location does not have business hours on pickup date

Anthony M. 
Rating:
5.0

Simply the best!

Timothy N. 
Rating:
1.0

My husband went to pick up the truck and first, the website wouldn't work. There was no option to "pickup truck". He sat there for 30 minutes trying to get it to work. He finally had to call Uhaul. The place we rented the truck from had the truck blocked in and the business was closed. Uhaul had to give him access to the only truck he could get to. Somehow renting the truck $29.95 and driving 38 miles once back and forth to the dump, ended up costing $129. This was a waste of money and a very frustrating experience. I do not believe we will be renting again. I never write bad reviews so the fact that I am taking the time to write this, speaks volumes.

Brooks B. 
Rating:
2.0

Your off hours process needs some work. You should tell the customer it can take a couple of hours to complete the process or allow most of the steps to be done ahead of time. I had a crew of people at the house and they were waiting for two hours before I arrived with a truck.

Andrew H. 
Rating:
5.0

All is good. No issues

TIMOTHY N. 
Rating:
5.0

Very professional and efficient

Vencint J. 
Rating:
5.0

Great location for U-Haul rentals. Barry is a great guy to work with and he'll help you anyway he can.

Robert R. 
Rating:
5.0

This is the best place to get a rental!

Todd D. 
Rating:
5.0

Great service.

JULIA T. 
Rating:
5.0

Nothing, everything was good

Timothy R. 
Rating:
5.0

Barry McBride was awesome to work with us! Will highly recommend this location to family and friends. McBride's was very accommodating.

wayne W. 
Rating:
5.0

The rental went well. I picked the equipment up after hours which went well. The truck smelled like cigarette smoke, I would have left a comment during the checkout process but there wasn't any option to leave a comment during checkout. I think this is a very important option which should be added to communicate additional information.

Dustan M. 
Rating:
5.0

I will not recommend uhaul to anyone again. The self check in you implemented is not custom friendly. Just another way for you to increase revenue and decrease the need for employees. Shouldnt a custom get $20 off the rental fee if the customer has to check the rental back in???

Jeffrey H. 
Rating:
5.0

Barry, the owner was very pleasant and helpful. Eager to help and professional.

BUTCH K. 
Rating:
2.0

The person at this site is cold and unfamiliar with good customer service . He was by accommodating and I will never rent from this cote again

PEARL J. 
Rating:
5.0

My experience was great.

Phili D. 
Rating:
5.0

Stop this uploading of photos of driver's license and truck return. Some of us have phones that do not have wireless service or phones that just don't work for photos.

Tommy B. 
Rating:
1.0

I did not receive the equipment I requested but I am still being charged for that equipment - an appliance dolly. Because I did not get the equipment I requested I was unable to complete the job I had to do. The truck was fine, the after hours pick-up process seemed to work OK with the exception of not getting the appliance dolly I had also asked for.

Dustan M. 
Rating:
1.0

a lot! would never use this company again. I don't usually review but this was bad! bad company, not worth it, never again

Imran A. 
Rating:
4.0

Used 24/7, so I didn't have any personal interaction, but the location was easy to find.

Vernon B. 
No reviews have been submitted for this location.

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