Customer Reviews for McClains Kwike Lube
(U-Haul Neighborhood Dealer)

349 reviews

106 Broadway St   Sikeston, MO 63801
(& E Malone)

(573) 472-3541

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(573) 472-3541

106 Broadway St
Sikeston, MO 63801
(& E Malone)

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

Customer did not leave a comment.

Patricia R. 
Rating:
5.0

Customer did not leave a comment.

Ron E. 
Rating:
5.0

Satisfied customer!

Tiffany C. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Tina W. 
Rating:
5.0

They were very acommodating to what I needed. Very agreeable. A very good experience.

Medina W. 
Rating:
5.0

Customer did not leave a comment.

Randall C. 
Rating:
4.0

Customer did not leave a comment.

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

sara L. 
Rating:
5.0

Customer did not leave a comment.

Jessica P. 
Rating:
5.0

None! Great service

ED P. 
Rating:
5.0

Customer did not leave a comment.

Clovis D. 
Rating:
5.0

Customer did not leave a comment.

Lawrence D. 
Rating:
5.0

Customer did not leave a comment.

Robin F. 
Rating:
5.0

It had old food in a bag in th e truck. The smell that came oUT of the vents was so terrible.

JENNIFER R. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
3.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Everything was absolutely fine today

MARK H. 
Rating:
5.0

Customer did not leave a comment.

CinTina T. 
Rating:
5.0

I was 100% satisfied with every aspect of my experience.

Terry B. 
Rating:
5.0

Customer did not leave a comment.

CHRIS B. 
Rating:
5.0

Excellent customer service! I will definitely use again and highly recommend!

Tim U. 
Rating:
5.0

Customer did not leave a comment.

Jeremy J. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Great Service!

Steven H. 
Rating:
4.0

Customer did not leave a comment.

DEREK D. 
Rating:
5.0

Excellent Customer Service

David D. 
Rating:
5.0

Customer did not leave a comment.

cordell B. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Owner was pleasant and helpful - a good person to do business with.

James H. 
Rating:
4.0

The fuel level written on the contract was more than a quarter tank higher than actual fuel level.

Steve R. 
Rating:
2.0

Customer did not leave a comment.

Steven R. 
Rating:
5.0

Everything was perfect and he worked with me . Will go back again

Dawntanya W. 
Rating:
5.0

Customer did not leave a comment.

Megan M. 
Rating:
5.0

Great people, loved the service

Gregory J. 
Rating:
4.0

As close to 100% assurance as is possible that the truck you reserve will actually be available at the site and time you requested. Especially for regular, repeat users.

rodney M. 
Rating:
5.0

Owner at McClain's was extremely friendly, very knowledgeable, fast checking us out. I would definitely recommend him to rent a U-Haul from every day......represented U-Haul in a positive way!!!!!!

SONIA Q. 
Rating:
5.0

Customer did not leave a comment.

Cynthia C. 
Rating:
4.0

Customer did not leave a comment.

rodney M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
2.0

Make sure trucks are clean, inside cab,windshield,truck bed. Truck had a bad transmission, had to wait over 24 hours to get second truck, and drive 30 miles in opposite direction to get it. It was suppose to be delivered by 6am but showed up at 11:15. Loading crew was suppose to be there at 8an showed up at 12:00. So wasted over 24 hours sitting and waiting before we could get on the road

john C. 
Rating:
3.0

Customer did not leave a comment.

Kevin C. 
Rating:
1.0

After getting in to drive to location to pick up furniture roaches was discovered .

SHANDY T. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
1.0

Spent 80$ filling it up an wasted have a tank of gas in my vehicle dropping it off bcuz worker at the drop off place was running late 45mins and it was scorching hot outside so I had to keep my vehicle running!! An the lady of the business was RUDE!!!! An on top of that I had to waste even more gas to go pick my deposit up in a WHOLE other town/location!! I'm very upset.

Eli J. 
Rating:
4.0

Customer did not leave a comment.

Marva B. 
Rating:
5.0

Customer did not leave a comment.

Katherine -Sherr G. 
Rating:
5.0

was very friendly, and even though not the regular person that deals with uhaul she called uhaul and got things done in a timely manner, so everything was correct

Heidi B. 
Rating:
5.0

Easiest experience I've ever had renting U-Haul. Quick and efficient.

Tammy R. 
Rating:
5.0

I've called/utilized this location on at least four (4) occasions and I have never had any issues with getting the type of vehicle, and accessories. Chalk, the Owner is Super to work with. Friendly and courteous always. I appreciate U-Haul as well as this location. Sincerely, Mark A. Carroll

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Heather D. 
Rating:
5.0

Customer did not leave a comment.

Sheila B. 
Rating:
1.0

The fella running it wa shady and lied to me about how long I could keep my rental truck. I'm filling a report with the better business Bureau. He lied about my deposit. I'll never use this company again and I'll flood social media and my YouTube channel with my experience.

ROBERT T. 
Rating:
5.0

We had an easy drop off. Everyone was helpful.

Beverly S. 
Rating:
3.0

Customer did not leave a comment.

Cameron S. 
Rating:
5.0

Customer did not leave a comment.

kyle P. 
Rating:
4.0

Customer did not leave a comment.

MiQuel M. 
Rating:
5.0

79ct a mile is expensive

Bryan C. 
Rating:
5.0

Customer did not leave a comment.

harry G. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

DONALD F. 
Rating:
5.0

Service was great

Gretta M. 
Rating:
5.0

Great people

Scottie M. 
Rating:
5.0

Customer did not leave a comment.

kimberley K. 
Rating:
5.0

Very friendly and answered all our questions. Quick pick up. Appreciated the after hours drop off option.

sheryl E. 
Rating:
5.0

Great people, very helpful!

Scottie M. 
Rating:
5.0

Customer did not leave a comment.

Jeremiah G. 
Rating:
5.0

You may want to check the passenger door - it didn't seem to close very well. Everything else was fine!!

Cassandra L. 
Rating:
3.0

Explain the exact total amount of billing and if they receive any of the payment back

Jewel W. 
Rating:
5.0

Customer did not leave a comment.

Amy G. 
Rating:
5.0

The rental rate for this trailer was outrageous. I could have almost rented a 20' truck for the same amount. Will have me rethinking giving uhaul my business in the future.

Robert J. 
Rating:
5.0

I was able to drop the UHaul off fast and be on my way.

Beverly S. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Lauren L. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

Sherrie F. 
Rating:
5.0

Customer did not leave a comment.

Keith O. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

I have dealt with this location on more than one occasion and they have always been very helpful, courteous and easy to work with. I would recommend this location to a friend or anyone looking for U-Haul service.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Penny S. 
Rating:
4.0

Customer did not leave a comment.

Terrance B. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Phillip H. 
Rating:
5.0

Customer did not leave a comment.

debroah N. 
Rating:
5.0

U Haul recommended Mini Sensations as a drop off. However, we could not find Mini Sensations. The address U Haul provided was McClains. The McClains owner is not happy that you are sending business to Mini Sensations since he has been in business many years with U Haul. No one we spoke with had ever heard of Mini Sensations but they all said use McClains. We did.

Charlie D. 
Rating:
1.0

The uhaul we had reserved for 1:00 pm was not there, it was rented to another company from there in Sikeston. We did not get to pick up the uhaul untol 3:00. We are very unhappy about this because we had a crew that we was paying and unable to load anything.

Vickie R. 
Rating:
5.0

Customer did not leave a comment.

danielle L. 
Rating:
5.0

Customer did not leave a comment.

Jerry G. 
Rating:
5.0

Customer service outstanding!!!!

Regina M. 
Rating:
1.0

I rented a truck 4 days prior to needing it upon arriving to pick the truck up a crazy lady had already rented it to someone else and also gave him keys to another truck by accident they charged my debit card 4 times for the truck and even after speaking with the district manager nothing has been done other than a 50$ credit will never use this McClains business for anything they were shady from the start. Very rude and unprofessional.

tracy M. 
Rating:
4.0

Customer did not leave a comment.

LAURA R. 
Rating:
5.0

Customer did not leave a comment.

diane T. 
Rating:
3.0

Customer did not leave a comment.

Bridget L. 
Rating:
1.0

Make sure the pick up location has all equipment available that was reserved. Not only did I not get the correct size truck (which I was notified ahead of time) but there was no appliance dolly nor furniture pads available. I had to have some drive to a location 45 miles away in the opposite direction to get an appliance dolly, which is ridiculous when you are on a time crunch and are responsible for putting fuel back into the truck. The man running the counter mentioned that the manager was on vacation, who is the person that does the ordering. Overall not happy with the Uhaul company

Laura N. 
Rating:
5.0

I love renting from this location its the only location i will rent from and i have told everybody that

KEVIN B. 
Rating:
5.0

As far as the people I did business with, wonderful customer service and very friendly. They'll have you in and out in a jiffy.

chadd T. 
Rating:
3.0

Chuck was ruled when I first called and like he was in a hurry or rushed

ZAYTEONIA G. 
Rating:
5.0

Customer did not leave a comment.

BOB P. 
Rating:
4.0

Everything Great!!

Denise W. 
No reviews have been submitted for this location.

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