There were exhaust problems on this vehicle.....parts fell off. Hopefully truck will be repaired before next customer rents it.
melinda I.
Customer Reviews for McCormicks Portable Storage Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fully recommend location however the website to do the return wouldn't allow me to get past the first page kept asking gas millage and kms. I refreshed my browser I got to the next screen it then asked me for pictures and if the trailer was clean I selected yes and that there was no damage but the screen wouldn't highlight for me to continue, I called the uhaul contact the estimated wait time was less then 5 min I waited over 20 the representative had to put a note on file.
Codie M.The staff at this dealership is always friendly and courteous to help I've rented them before over the years that's why I keep going back
KEVIN N.I was told by the owner of McCormicks, that I would not be able to return the uhaul vehicle on Sunday, as they were closed. Upon calling the 1-800 # , I was informed that yes, I could drop it off at McCormick's , but a fee would be applicable. Mr McCormick did not inform me of this, just simply stated, you cannot drop it off here as we are closed. He was not personable to deal with.
Janice S.I booked a reservation and they didn't have the truck made me drive to another place and still charged me same km even though I was put out of my way to go farther to get a truck never again unless desperate
Ronald K.Great staff and location
mike R.McCormick's. It would be hard to list anything that would have made my experience with them better.
Basil M.Always great service from this dealer
RAYMOND WILLIAM A.This location is excellent, a pleasure to deal with
Neil H.The CSR on the phone booking was fantastic. When we arrived at the location the two gentlemen were wonderful. So helpful, explained everything to me. They both were so kind, I would highly recommend this location. The only thing I would wish for lol is some free milage on future rentals. Wow!! that would be great.
CHERYL R.Terry did an excellent job taking care of my needs. Thank you again.
Ok T.Great customer service. Easy to deal with. Friendly and knowledgeable
Nick T.Very impressed with the service and willingness to help.
Linda M.No improvements needed, Terry and his employees are great and easy to deal with.
JK Marine D.Nothing, Terry at McCormicks Portable Storage Solutions is top notch will be using again!
Chris M.Nothing, they are great to deal with.
JK Marine D.McCormicks were very helpful and made the experience easy and satisfying.
Daniel S.Excellent
Ray D.Excellent service from start to finish. Tha ms very much.
Michelle C.easy to deal with
robert J.The lights didn't work but they fixed them immediately...overall a great customer experience
Walter Louis D.McCormicks were wonderful to deal with I would definitely recommend them and use them again
Dean M.Truck was not cleaned. Dog hair over everything, French fries and food particles on floor. Cup holders really dirty with coins in them.
David E.No improvement needed here. Staff is excellent.
Kenny C.Have the trucks full of fuel. Too hard to judge what half a tank is. Much easier just to always keep them full. Had to waste time going back to a garage to put in $10 because the needle was juts below half a tank. Not great customer service experience.
Stephen M.The guys are great to work with
terry H.this particular place that i picked up the rental from was awesome!they were very curtious and very nice to deal with from now on thats where we are going to rent any equipment we need.thank you again.we are very pleased overall.
KEVIN S.Terry and his crew are always excellent to deal with. He always puts the customer first and does everything he can to be helpful. It would be difficult to improve anything. Thanks!
ALLISTER M.Nothing - Everything is great and Terry at McCormicks is a pleasure to deal with.
JKMarine D.Everyone was excellent. I was actually very surprised with the service considering the simple rental. I feel I got a lot for my money.
LONNIE G.Everything was good.
mark S.great to deal with and very helpful
Kaleb M.my pickup was at 8 am the uhaul guy didnt show up till 8:15 that was mo only complaint
Curtis V.Very informative personnel
Bill H.Great Service
sheldon F.it is because of the guys at this location that I was able to confirm that you had a suitable trailer for my purposes. They were informative, often advice, recommended options to secure my cargo and provided what i needed. Thank you to McCormicks in North Sydney.
lorne H.Excellent customer service n quick n made everything very easy
Kathleen H.Excellent service including install and return. Great convenient location and helpful staff. Highly recommend U Haul and this location and service provider.
Cal W.I wish I had been told by the other retailer I could rent both truck and trailer at this location, instead of having to go to locations. This retailer was very helpful. They put the trailer on for me and showed us how everything work s to attach the car as well they put salt in the treads to make it easier to put the car up on it. They were helpful, friendly and knowledgeable. I would go to them again
john P.Everything was quick and easy to process! Amazing customer service!
Jessica R.Improvement needed with mobile rental . The link sent to me had expired an hour before my actual pick up time . Uploaded images of my license were rejected several times although they clearly depicted full card . Super slow to reload and very frustrating to use .
Stacey C.Nothing, the service they give is great.
JK MARINE B.Not take a credit card deposit that is then refunded in cash
Peter H.Very quick, and easy rental. No hassle return late at night. Fantastic service!
Candi H.The dealer was pleasant and professional. We could not be more satisfied.
david G.Overall a very positive experience with the U-Haul one way rental. Terry at McCormicks Portable Storage Solutions made sure the rental fit my needs. Very happy I chose this location, would recommend.
Benjamin M.Have more locations like that one
Will B.Keep up the good work !
Mario L.Great service an personal.. very friendly an helpful.
Claude R.Outstanding, personable service. I really can't think of any improvements - very happy and impressed with all aspects of the service I received. Thank you.
Aaron R.Excellent customer service.
Blaine M.Very friendly, convenient drop off.
Brendan S.Very friendly atmosphere. The manager was great.
Aulden L.When we picked up the truck (in North Sydney) they told us to ignore the smell of marijuana because it had been smoked in by the previous users. They didn't inform us that it had air brakes which none of us could drive but they insisted we take it anyways and 'don't stop at tolls'. Initially we booked a month in advance for the truck and then we world told a day away from our scheduled time it would be 2+ hours away, when I called in your employee was very rude and condescending. I called back to sort this out and a separate employee told me we could pick it up in HRM no problem, then I got a text an hour later stating it was in North Sydney. Even when we arrived in North Sydney they said if we were any later we wouldn't get a truck because it was the last one. This company is poorly organized and I have learned my lesson, I had a great experience at discount the last time I moved and I will be using them again and recommending them to anyone I know looking for moving vans. They don't have the same size trucks, but Uhaul is not worth the headache.
Mike G.Excellent service from this location!
donna M.always a great experience
DON P.Drop off was great, nothing to add.
Craig N.