I have had a unit with McLane Self Storage for about 4 years. Nothing less than excellent service. The first exceptional office manager retired and was followed by M, who shows promise to excel. These people are efficient yet very friendly. They go out of the way to meet customer needs. JK
Judy K | Overall ExperienceCustomer Reviews for Mclane Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always has great customer service
Carolyn C | Overall ExperienceGreat management
DARREN L | Overall ExperienceRussell went beyond the call of duty and is a wonderful manager to work with. I would rent from him regardless of the facility. He is an awesome asset to your business. Thanks for all that you do Russell.
Mike R | Overall ExperienceRussell wsx professional and kind. I would definitely do business with him and McLane Storage again. Thank you.
Debra B | Overall ExperienceThe storage unit time for me went way too long, but went very well and Russell was a great help.
LOREN Z | Overall ExperienceExcellent customer service!
Vicki J | Overall ExperienceThe location manager was very nice and helpful.
Carrie H | Overall ExperienceGreat customer service! Really easy and nice to deal with. Professional and friendly!
Steve R | Overall ExperienceWe had a great experience with McLane Storage, it was clearly very secure and clean and the gentlemen who runs the place was always a pleasure to work with. I would 100% reccomend this place to anyone looking for a storage unit in the area
Rick V | Overall ExperienceThe gentleman that runs the front office is always very nice and pleasant to work with. I would highly recommend McLane Self Storage
Monica N | Overall ExperienceI adore Russel! So pleasant to work with!
Debra G | Overall ExperienceThe manager was friendly and very helpful. I would highly recommend this facility.
David L | Overall ExperienceI love this storage facility and it was so nice for the years i used it.
Dezera B | Overall ExperienceRussel was the kindest man to know and work with. I would suggest this storage to anyone in Payson.
Yessenia U | Overall ExperienceMcLane storage is a secure place to store personal belongings, however being forced to carry insurance on a storage unit, especially if only storing non expensive items might possibly be the tipping point in which you weigh whether the cost is worth the value. Everything thing else was exceptional.
John S | Overall ExperienceRussell does a great job! He helped us coordinate moving from one unit to another and always helpful when questions arose. We have been traveling and never worried about our belongings. Thank you very much Russell, we appreciate your service!
KENNETH W | Overall ExperienceRussell was excellent to work with!
Lori H | Overall ExperienceThe gate securing the facility has ben broken and left open for several months. This is a security issue and not what I signed up for when I rented the unit. The gate worked initially but being open 24 hours is unacceptable. The manager was always very pleasant
Jonnie G | Overall ExperienceRuss is a great manager
Jean H | Overall ExperienceStaff very professional and courteous strongly recommend, Jake
Jake C | Overall ExperienceRussell is the best!
Pamela P | Overall ExperienceI was just driving by and the office manager opened up early to get me into a storage unit. Great service.
Shawn R | Overall ExperienceExcellent service. Manager called gave me directions and was very helpful in any thing I may have needed.
Privacy R | First ImpressionsGreat customers service!!!
Privacy R | First ImpressionsStill plan on using very helpful
Privacy R | First Impressions