Customer Reviews for McLaughlin Towing & Recovery LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of McLaughlin Towing & Recovery LLC

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Mark T. on

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Harry R. on

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Teddy S. on

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When I made my reservation 3 weeks prior to the move I put in the address we were moving from in Stamford Ct and selected the U-Haul in Stamford as my pick up yet the day prior I received a call from U-Haul stating that you couldn’t accommodate me were I requested and I was forced to drive a Hour both ways to pick up the truck 50 plus miles from the move location. I do not understand why with 3 weeks notice U-Haul was unable to provide a truck at the location I requested.

John H. on

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Ethan D. on

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phenomenal, so nice and caring

Jennifer B. on

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Primitivo R. on

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Friendly and helpful.

Vipin M. on

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Chris H. on

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Nothing.

Gregg V. on

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Jeff S. on

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NIce people, good experience

Palash G. on

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JON B. on

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One of the best U-Haul dealers I've ever been to. Extremely efficient, helpful, professional and courteous.

Christina S. on

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PATRICK O. on

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Everything was perfect!

arlene U. on

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Jeffrey J. on

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Eric B. on

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I was charged insurance when I didn’t request it. Equipment had to be abused constantly to work

RICHARD A. on

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Especially appreciate the care in connecting the hitch. The safety first attitude was evisent in one supervising another in connecting the trailer, complete with a double check. Thanks!

William H. on

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Ashley P. on

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Joseph T. on

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Edmond E. on

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Bunch of good guys doing their best to help.

Darlene A. on

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Kent S. on

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Tim W. on

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It took us an hour to get the keys our truck. I had a reservation and had done the pre-check in. The man couldn't pull that up apparently so he decided to start a new reservation for us after 30 minutes of talking to his coworkers about other customers. The man then charged us twice the amount that we should have been for the Uhaul and said "Oops. Youll be credited back I hope"... I will definitely rethink using uhaul for my next move when I am choosing a moving company.

milton M. on

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Seems like a lot of money to just rent a truck for a few hours. But they let me rent the truck the night before and pick it up the next day.

Pete H. on

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Vijay R. on

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Mike was very helpful. I think the whole staff was professional. I think there was an error in reading the fuel meter since it was a newer truck. I ended up filling about 6 gallons more than I got the truck with. But, that was OK, with the service and overall maintenance I received, I am happy to overlook this minor error. Best,

doug G. on

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Earle L. on

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Scott B. on

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richard S. on

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