Manager guided me very well for after hour drop-off which was very helpful!NAVNATH G.
Customer Reviews for McLendon Hardware Puyallup
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ANDREW G.
Wash the truck. Appears it was driven from Arizona. There were dead bugs all over it.BETH B.
Customer did not leave a comment.MIKE C.
Cani get an recipe email@example.comVANESSA M.
Did not have record or our reservation for car carrier. Truck reservation was screwed up. Had to cancell and reapply for both truck&trailer which took extra time in an already tight schedule. Blew a tire on car trailer on a busy road and found one other tire was down to tread and had to be changed. The whole experience was a poor one.the place we were to return the truck to was closed, my son had to try to communicate by phone to try to find a way to return the truck&trailer, finally the owner showed up at about 12nooon, I'm sure he was called by your company tha we were there waiting for some one to check us in. It was a poor experience overall and I would not choose insulin again. I am an older person and you make it sohard to communicate.Ben PettigrewDOUGLAS C.
Customer did not leave a comment.Alan D.
Customer did not leave a comment.MARLON S.
The wait times for pick up and drop off were inordinately long, and the vehicle was rather dirty. Thankfully, we were simply hauling a piece of exercise equipment across town, and cleanliness was not important in this instance.BRANDON C.
People were friendly and accommodating to the situation.KATHLEEN M.
Great Customer Service by the Assistant ManagerDANA H.
The service is just on pointDENIS A.
The car muffler was broke making a lot noise. Waited 15 minutes to return cause no one was at the counter. I ask for assistance the lady say we are short hand staff I needed to wait. Someone come 15 minutes later.OMAR S.
Customer did not leave a comment.TOBY K.
Customer did not leave a comment.Mary H.
No improvements needed. customer service was excellentðŸ¤™ðŸ¼MICHAEL H.
Customer did not leave a comment.JORGE R.
The lady behind the counter was terrible and rude. I made the reservation so my boyfriend could pick it up, I called the store to let them know and sent him with the card it was reserved on. She actually told him "never do that again cause it's just a hassle for us and we won't help you next time" well don't worry, next time we won't be using this location. She needs new training or to be moved to somewhere she isn't expected to work with customers.RYAN B.
Customer did not leave a comment.RONALD D.
Customer did not leave a comment.KONROY B.
Customer did not leave a comment.Edgar M.
Customer did not leave a comment.JAMIE W.
Mcleandons was great. The manager that helped me was awesome. I will definitely recommend this service anyone moving, etc. It was a little difficult when trying to reserve the specific sized truck we wanted but as soon as I walked in and started the process at mcleandons I felt at ease. I'm very satisfied.SAMANTHA B.
Customer did not leave a comment.Tyler B.
Customer did not leave a comment.Mark W.
Customer did not leave a comment.THOMAS R.
Had to fill up the tire since the last person didn't do it but besides that everything went wellANDREA C W.
The really good folks at McLendon bent over backwards to get my vehicle and on the road. The U-Haul computer system would not accept my drivers license photos even though we all agreed they were clearly legible. It took some time to call a U-Haul rep and get him to accept the pick-up from his end, so to compensate my lost time they rented my dozen blankets for free. Awesome! McLendon Hardware: Full marks for excellence! U-Haul: Fail, for poor website/system!John B.
Customer did not leave a comment.ALLEN J.
Staff was exceptional service was greatMATTHEW AARON W.
The customer service from McClendon's was outstanding. Remo was the agent who did everything. He took our reservation, had the rig clean and ready via his associates, checked us in and was there to do the return. He was personable and knowledgeable. I will return, and, in fact, have already have already got them another customer renting there today on my recommendation.Ronald N.