Customer Reviews for McNamaras Towing & Recovery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of McNamaras Towing & Recovery

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MARK B. on

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The trailer I was supposed to rent had a problem with the hitch and they had to rent me another trailer from their other location. Caused me some delay in getting started with the move. Second trailer was good.

Eddie S. on

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Gary G. on

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Quite excellent service. Went out of their way to make sure I had a great experience.

GARRETT B. on

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Cynthia A. on

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Its in an area that feels very industrial, and there is no internet that works, so you cannot check in yourself.

Robert P. on

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I verified that I could drop unit off up to 3:00 Pm on Saturday. Arrived there at location at 1:04 to a locked, unattended lot. Made a total of 7 phone calls, was told that Ashley ( who I talked to previously) was on her way. Finally spoke with her and was told to just park the truck put the keys above the visor and leave. She said she would confirm to me when the truck was moved onto the lot and secured. Have not heard anything from anyone. Total of 5 different phone numbers called.

Clara B. on

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John T. on

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Eric B. on

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DO BETTER AT EVERYTHING.

Daniel L. on

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Expensive rate very expensive and trailer inside bumper rails were damaged. Terrible experience and very expensive

Eli J. on

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Very upset I wasted so much time an money on the drop off! Had to set for 45mins waiting for someone to show up lost a ton of gas then had to drive to a diff town/location to even get my deposit back!

Dean I. on

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Beachie J. on

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Sam A. on

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Steve U. on

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I was told they opened at 7:00 am. Got there at 7 and the sign said 9:00. Came back at 9 and had to wait till someone got there.

daniel Z. on

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Kelly M. on

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Joel B. on

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The app was difficult to understand. And required us to enter our credit card info - when we had already paid in full online. The location was great - the app and maneuvering that part of the pick up was not great.

bret B. on

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Have actual customer service. Someone who can explain the charges.

KELLI Y. on

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WILLIAM O. on

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JENNIFER J. on

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Missey G. on

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Jan S. on

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Make sure the location you pick for your truck rental actually has the truck

Andrea W. on

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mike N. on

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John S. on

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Adam C. on

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Jay F. on

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MEGAN G. on

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Edwina V. on

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