I went to the wrong location, which has the same name. The lady was unhelpful and a little rude. She told me to take it to another location. This location was actually a place to leave the truck but no one to do paperwork. Thank goodness a guy showed up who called the office where I was originally and found out I was to leave the key in a Dropbox. He helped me do this. But all of this good have been done at the original location. This experience with drop-off has made me consider never using UHaul again. DAvid CollumDavid C.
McNamaras Towing & Recovery
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Valley Park, MO 63088
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I knew how to disconnect the trailer. I came back when there was supposed to be someone there. I know this sounds dumb but you should show people how to disconnect if needed. Or at least asked if they know how. Otherwise everything was great. I'll call this location again when I need again. Good people.David S.
Great job by all!Brian L.
No one was at the location till 40 minutes after pick up time. Truck stalled multiple times while driving. Currently am fighting being charged for 200 miles when I only drove from my storage locker to my house and back to the UHaul place all of which should have been ruffle 56 miles.Amanda T.
Staffing!!! Customer support took way too long. The location also needs an identifiable drop box.Anthony P.