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Jasmine A.
Customer Reviews for MDJ Grayson Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My truck and equipment were ready when I arrived. Everyone was friendly, helpful and efficient. Check in and check out were quick and easy. Nice folks!
Amy G.Very friendly staff
ROSA K.Lovely check-out person. Very quick and helpful.
Beverley W.Extremely helpful. Everyone went above and beyond to help make the experience a favorable one.
WALLY D.First of all, a gentleman called to confirm we were picking up but failed to inform us that the Uhaul we were renting was damaged and they had no other similar options available. So, they were going to make us drive 40 minutes back from where we came from to get the correct Uhaul, which was not doable since we were using the Uhaul to move out of an apartment complex in downtown Atlanta and had a specific loading period and had to be done by a certain time. On top of that chaos to start the day, once we returned the Uhaul they charged us for 247 mileage. 1. That is impossible. We set the trip when we started using the vehicle and only drove 40 miles with it. 2. They charged us around $180 for fuel and a fee even though we received the Uhaul with almost no gas and did fill it up, but we did not replenish the entire gas tank as we did not receive the vehicle in that condition. Since then we've tried to get in contact and request a refund and have been avoided by the workers and have had zero communication in response. As far as I'm concerned, I am doubtful I will ever use Uhaul again as I believe this is the wrong way to do business and I can't get a hold of anyone who will fix this problem. So thanks for nothing Uhaul!
Chandler P.GREAT CUSTOMER SERVICE, LOVE THIS LOCATION.
jimmya C.Awesome service
TITUS W.Awesome service!
TITUS W.The dealer was efficient and helpful. Took less than 5 minutes to check me in and check me out.. Definitely will go back when I have rental truck needs.
curtis W.Great Service As Always!!! Thanks!!
Alyse C.Perfect. Needs a bigger sign for initial location find
Drake R.Better
BERTHA F.The staff members that I spoke with were super friendly and accommodating!
Lauren W.Passionate staff!
Samson F.Excellent, speedy service all around!
Ashby B.The truck had engine and exhaust issues It did not have instrument lights for night time driving.
paul R.The gentleman that opened on Sat 2/18 was unprofessional and rude. I had used this location years ago and I was able to leave my vehicle on the lot. This would be great information to have on the website! I will never use this location again!!!!
Kinzel F.Staff was friendly and efficient! They allowed me to check in quickly while another family was completing a longer check in process. Got me out the door and on the road in no time!
Daniel L.Please book from them, speedy service and you get what you need ASAP. Trust me, very professional.
Osinor I.Always great and speedy service
terion K.Fast quick service highly recommend!! Excellent customer care
Tracey J.Had an issue with the gas mileage and getting charged but it was a mistake in both our ends and was resolved so they have great customer service!
Radman K.Great service.
RUDY C.The guy at the front desk had a line of people to handle, but he kept such a sunshiney attitude throughout it all! Definitely had us smiling.
Samantha S.I request 24 hour rental and was charged for two days
Patreace B.Friendly and prompt service! I would definitely use again.
John W.Everyone was very friendly. Vehicle was as promised. Would definitely use again. #1
Jacob H.Staff is great
JONATHAN J.This team provides professional service and honored every request including a last minute extension. I'll be coming back.
Tony C.The gentleman that ran this location came out immediately and told us where to park. He unhooked the trailer and provided a receipt.
Tammy B.Excellent customer service, fast & easy check in.
Marshawna K.This was the first time I've ever rented and I had a great experience! I will definitely use this place for moving needs in the future!
Mary K.The truck was dirty and sticky when I received it. Communication was poor and confusing at truck return and pickup.
ADDISON M.I was in a rush & needed a uhaul last minute, the guys at the office were able to assist me with problem. Great service, I would highly recommend 🙏🏾
greg W.Great customer service!
JOEL C.Larry was very professional and courteous. I would definitely recommend this location based on the great customer service I received from Larry.
Edward P.Guy was rude and unprofessional and just had a nasty attitude soon as we walk in wouldn't go back or recommend ppl there
sharri S.The staff are friendly and my van smelled brand new. I will be back to rent again. Thank you!
Monique H.Everyone was super helpful and nice. It was a very pleasant experience
chrystelle I.Staff was very friendly. Thank you!
Samuel R.Good people
mark G.I rented a 17 footer for ONE day. (Saturday) Turned it in Several minutes early (Sunday morning) and got charged for THREE DAYS. This-is-CRIMINAL. Needless to say my attorney and I I'm working it out.
Glenn M.Didn't get the dolly I paid for
Zachary T.Someone need to look at my bill, you'll have taken out to much money. Tried to call got no we're got no answer. Please look at my bill . thanks
HAZEL S.The maintenance of the truck —- engine light came on when I left the lot, the light panel was loose and the truck smelled like gasoline. I was able to complete my move even though the truck was not maintained.
Sherri J.Less than 5 mins to pick up and even shorter time after dropping off. Perfect all around. Extremely helpful and quick.
Mike W.Great staff! Very helpful
Ralph M.Expand
Titus W.This is the single best uhaul vendor in Atlanta and it's not close. Can't tell you how many times I've been to others, even actual uhaul centers, who take my money only to tell me they don't have trucks or trucks aren't ready or some BS. MDJ are true pros and had me ready to rock as soon as I pulled up at my scheduled time. Thanks y'all!
Zachary K.This is a great location right in the heart of Atlanta. The staff is friendly and efficient. I've rented trucks from here twice, and I would definitely go back and definitely recommend.
Martha D.Truck had a bad smell and the speed will not exceed 50mph
Shamar A.