NA-customer service reps were polite and helpful. I would recommend and use again.
Scott A
MDJ Grayson Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30316
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They told me it had 7/8 tank of gas and to return it as such, when it had less than 3/4. They didn't ask me if I wanted blankets or Dolly's or insurance. Just automatically tried to charge me for it.(I had insurance through State Farm) I did order 12 blankets but they did not put them in the truck. We had to move antiques quickly and they were damaged more because we had no padding.
BRUCE LIngrid, the representative who assisted me with the rental, was fantastic. She was knowledgeable, efficient, and had a friendly and professional personality. The van arrested check engine light was on. Pulled out to return, but no obvious problems were apparent. Windshield was filthy to the point I had to stop and clean it to continue driving.
JOHN HMy reservation was modified TWO minutes before the reservation time to be relocated to this location which was 30 minutes away in the wrong direction. Thai location had no idea that it had been reassigned and the truck wasn’t ready. After having to drive there and back and losing an hour of paid labor time for movers that were ready but didn’t have the truck, I was furious. When I finally get the truck, it has no gas in it; only adding to the delay in time. It wasn’t this location’s fault. The Piedmont Road location was doing this to multiple people despite their being numerous trucks out and available, to which the staff stayed “they’re reserved for other people for later.” So my reservation is invalid or less than? Beyond that, I was quoted at around $75 if I drove less than 50 miles. I drove less than 50 miles and was charged $96 and don’t know why and no one will answer the phone to tell me why. Next time I’ll use Penske
TAYLOR EReserved 24 furniture pads and none available.
KEVIN C