Customer Reviews for Meadowbrook Variety
(U-Haul Neighborhood Dealer)

58 reviews

545 Armstrong Rd   Kingston, ON K7M7G9

(613) 417-0528

Office Hours

  • Mon-Fri: 8 am - 9 pm
  • Sat-Sun: 9 am - 8 pm

Services at this Location:

Contact Us

(613) 417-0528

545 Armstrong Rd
Kingston, ON K7M7G9

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 9 pm
  • Sat-Sun: 9 am - 8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ALANA F 
Rating:
5.0

Renting for the first time in my life WOW!! what an experience, Krupa and Arjun were really great in processing my U-Haul experience. Well Done guys !! Great store with great idea of having U-HAUL very convenient. MUST VISIT everyone.

MIREN S 
Rating:
4.0

The interior was dirty , outside clean . Mechanically good . It did the job I needed it for

SHAWN S 
Rating:
4.0

Customer did not leave a comment.

CAROLE P 
Rating:
3.0

Customer did not leave a comment.

AKOSUA A 
Rating:
3.0

I picked this location because it has extended hours. It's a small location and is combined with a convenience store, which ended up being convenient. Staff was knowledgeable and helpful. Parking is limited

BRIAN E 
Rating:
5.0

Great selection of trucks here

Cedar T 
Rating:
5.0

Excellent service

SANH L 
Rating:
1.0

This location was terrible he didn’t explain nothing was very weird about the whole situation. The man never walked me through the truck. Once I got in the truck n drove it to my location where I was picking up the stuff to move i opened up the back door and inside was absolutely disgusting and I called him and he said to me oh well. Re

TINA P 
Rating:
5.0

Well received

DANIEL B 
Rating:
5.0

Customer did not leave a comment.

ALEKSANDRA S 
Rating:
5.0

Quick and easy, lots of things available at this location must visit

Phil P 
Rating:
5.0

Very Well Maintained U-Haul available here, Liked the idea of having U-Haul in a convenience store. Very smart owners. Highly recommended.

DARREN K 
Rating:
5.0

The service was great at pick and drop off, the attendant came out to meet me when dropping off and made it very easy and efficient.

MICHAEL H 
Rating:
3.0

Customer did not leave a comment.

Wendy D 
Rating:
5.0

Customer did not leave a comment.

BRANDON L 
Rating:
1.0

Equipment we ordered (moving pads) was not there. Information provided by Uhaul, online, specifically stated in the email confirming the order, and in a phone call specifically confirming the info, was wrong. Everything said we could pick up the specific vehicle with a Debit card with major CC logo (i.e. Visa) which we have. We were told vans must be rented on credit cards and so only a 10' truck could be used. Dodgy. In the end, had to ETRANSFER THE CASH!!! Ultra dodgy! Totally unimpressed. Will most definitely ONLY USE UHUAL main depots from now on.

Finn T 
Rating:
4.0

Van inside was dirty and the passenger sit had so much dog hair your clothes would have been totally covered. Not a good rental experience.

JOHN F 
Rating:
4.0

Include a snow removal brush to clear the snow off of the vehicle.

CYNTHIA M 
Rating:
5.0

Easy to pick up very pleasant experience with the owners working

DANI S 
Rating:
5.0

Excellent Service, Easy to pickup. They also allow parking here while we rent. Very convenient to everyone these guys do everything here: UPS, U-Haul, Alcohol and a great store. Must Visit.

ADAM W 
Rating:
5.0

Customer did not leave a comment.

NIKHIL B 
Rating:
5.0

Fast- safety- efficient!

Minh P 
Rating:
1.0

zero customer service, don’t know how to talk with customer. Equipment not working properly.

Parminder s 
Rating:
5.0

Fast and efficient, I appreciate that it was clear where to park and the counter was marked. Their hours are longer than stated online, call ahead if you need to pick up or drop off outside of the stated hours - they were able to accomodate my drop off no problem.

Charles W 
Rating:
1.0

I had reserved the truck for 4 p.m. The customer who had the truck before me had to return it at 3 p.m., but he was not there I had to wait until 4:20 p.m.

BADR N 
Rating:
1.0

I booked the van for the day , the girl in the billing section ask me how much time will and take and told will u be back at 3 and I told may be it’s will take more and she replied in that case will add the time later and around 3.30 onwards I received calls from the place asking me to bring back the truck and was keep on receiving calls while am driving and I told them about the I explained him about the timing and the person told me it’s busy season and the behaviour was not nice , I will never recommend this place to my Frnd’s .

KANNAN R 
Rating:
5.0

This location is so handy for me. I manage a local business in the area so having a truck available immediately is so helpful

ELIZABETH B 
Rating:
5.0

Customer did not leave a comment.

ZIRUO L 
Rating:
3.0

Customer did not leave a comment.

RON M 
Rating:
3.0

Customer did not leave a comment.

ALI E 
Rating:
5.0

Customer did not leave a comment.

Gaetan N 
Rating:
5.0

Very friendly

CARSON N 
Rating:
5.0

Customer did not leave a comment.

DENNYSON J 
Rating:
4.0

We put too much gas in the tank: would be useful to know how much to put for the mileage we will need, or be able to get a gift card of a minimum amount since we don’t get our cash back… At a certain speed, the steering wheel was shaky… Other than that, everything was perfect.

Dominique M 
Rating:
5.0

The process was quick and the people are very friendly. The truck was very dirty inside though where people sit.

LEE-ANNE S 
Rating:
4.0

Customer did not leave a comment.

Vivek S 
Rating:
3.0

Customer did not leave a comment.

Kaye-Lee P 
Rating:
3.0

I drove exactly 30 miles. I put $30 of gas back into it before returning yet there was a 20 dollar fuel charge. I don’t understand why

Rebecca D 
Rating:
5.0

Customer did not leave a comment.

Daniela S 
Rating:
5.0

Customer did not leave a comment.

THOMAS E 
Rating:
5.0

One of the easiest and most pleasant experiences I have had.

JSON B 
Rating:
3.0

Unfortunately it appears they were training new staff so it took considerably longer than expected. The staff were courteous

Debra C 
Rating:
5.0

Great service and fast

Jason D 
Rating:
5.0

Excellent experience!

Connor P 
Rating:
3.0

Customer did not leave a comment.

Tyler G 
Rating:
3.0

It was fine

Dianne L 
Rating:
1.0

I booked the U haul with dolly long ago but they could not provide me with dolly. They have asked me to go to other locations to collect it. I called customer center and they have sent me to the main office (2459 princess Street) and those employees were super unprofessional and rude. Overall our moving was very hard and stressful for U haul yesterday. Will never recommend UHaul to any of my friends.

Siddhartha T 
Rating:
5.0

Customer did not leave a comment.

judy m 
Rating:
1.0

location is a convenience store. took 40 minutes to get my truck cos only 1 employee was working and they kept stopping the rental process to help store customers make purchases. wouldnt take the debit visa card i reserved the truck with on the site. truck was boxed in by other vehicles, employee had me drive the other vehicle to get the rented truck out since they couldnt drive. didn't have dolly I rented on the site then told us to drive to another Uhaul location to get it. will never be reserving at this location again and will be telling others to go to literally any other location.

Corwin C 
Rating:
5.0

Very convenient location! Pleasant knowledgeable staff. My only issue was trying to determine if vehicle was gas or diesel when I went to fill it up before returning...perhaps a little sticker by the gas tank would be helpful? Van was perfect size for needs of the day which was based on information provided online! Thanks

Heather L 
Rating:
5.0

Customer did not leave a comment.

Kim M 
Rating:
5.0

Very friendly and great price.

Lenore V 
Rating:
3.0

Expensive for 1 hour it was 56 dollars.

Gulmarc s 
Rating:
5.0

Customer did not leave a comment.

Jaime C 
Rating:
4.0

Customer did not leave a comment.

Yiming L 
Rating:
5.0

Customer did not leave a comment.

Hannah S 
Rating:
5.0

Owners of the store were amazingly helpful! Thank you for a great experience!

Jonathan B 
No reviews have been submitted for this location.
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