You should fire the guy running that place cause he has bad customer skills, poor communication skills and is not suitable for your professional organization and customer representation
Joe S
Meadowbrook Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingston, ON K7M7G9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location tried to charge me a fee to cleaning even after I explained that the trash was left there from the previous rental customer. Was not entirely happy with the way I was treated as I was returning the truck in exactly the same condition as I had received it.
Raymond MThey didn’t have utility dolly that I needed for the move and I asked for it in my online booking. Instead, they asked me to go to another U-Haul location to get it and to return it to the same location. No previous notice was given. I had to run around trying to get dollies and spending too much time on that.
Jude TTruck wasn't inspected with dealer, gas was off was supposed to be above half a tank, I have pics, I brought back exactly where it was on fuel when I picked it up and was still charged $78. inside cab was dirty, I have pics.
Robert RUnfortunately, the area seems to be a dead zone for Bell cell service, so couldn't do the self-service option. The people at the store were helpful and got me going, but it took a while to get their computer on and ready. Fine people, fine experience, just not as smooth as the dedicated Uhaul shop on Princess.
Anthony M