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JORGE R
Customer Reviews for Medina Classic Cars
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The dealer was amazing all the equipment looked great the location was easy to load and unload. 100% will go back of if I need any thing else.
Andrew PVery good service, they are very knowledgeable and friendly.
MARK EVery cool place. The staff were extremely friendly and helpful. Much better than the staff at the 1900 location. Will definitely use this location again.
HELEN GThis place was great, but not the place we were supposed to drop it off at; that place was closed, even though we were scheduled for that day and time!!
DARRELL SThe equipment was there and steps to retrieve vehicle during off-hours was provided but that does not make the fact that the vehicle was in very poor conditions of maintenance okay. The vehicle was provided in a very dirty state with the inside and cabin still containing items from the previous customer which is unacceptable. I wish they would take more accountability for cleaning their trucks before the next family uses them. This includes the internal and external parts of the truck.
Juan SUhaul left the gas gage at a random spot and I filled it up to the exact some spot and I still got charged. Uhaul let me make a reservation but the place didn't have that truck. Very unprofessional.
HEATH HDid not have the appliance dolly we ordered but when we returned the truck in Cherokee ia they charged us $200 will not be recommending uhaul to anyone unless they fix there miscommunication problems
TRESSA C