Customer Reviews for Mesquite Feed
(U-Haul Neighborhood Dealer)

221 reviews

4415 Gus Thomasson Rd   Mesquite, TX 75150
(N Of I-30)

(972) 686-1767

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8:30 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(972) 686-1767

4415 Gus Thomasson Rd
Mesquite, TX 75150
(N Of I-30)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8:30 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jamie C. 
Rating:
5.0

Enjoyed the experience very professional love the old school style shop store

Mario C. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
3.0

Never answers the phone. Battery went die on truck

Kevin J. 
Rating:
5.0

Keep up the good work

charlotte R. 
Rating:
5.0

Customer did not leave a comment.

Jesse O. 
Rating:
5.0

Great customer service!

Jesus S. 
Rating:
5.0

No improvement uhaul drove good and was clean and I would tell my friend where to go get a uhaul truck.

Deann J. 
Rating:
5.0

Customer did not leave a comment.

Samantha K. 
Rating:
5.0

Customer service rep was extremely helpful, and saved me $300. On my rental with her suggestions. I will definitely rent from this location in the future!

Connie H. 
Rating:
2.0

Customer did not leave a comment.

Adeyemi K. 
Rating:
3.0

Customer did not leave a comment.

Josephine P. 
Rating:
5.0

The employees were very kind, friendly, and extremely helpful.

Shane M. 
Rating:
5.0

Customer did not leave a comment.

Gary K. 
Rating:
5.0

It went well!

Terry H. 
Rating:
2.0

Customer did not leave a comment.

Tyler B. 
Rating:
1.0

Customer did not leave a comment.

Denis M. 
Rating:
5.0

There was no dolly in the truck this time. But that is okay

Chantale M. 
Rating:
3.0

Customer did not leave a comment.

Jarii C. 
Rating:
3.0

The truck had problems changing gears when you stepped on the excelirater. Took forever to get get up to speed

Cheryl W. 
Rating:
5.0

Customer did not leave a comment.

Brandon E. 
Rating:
5.0

Everything was great except for the fact insurance was added on without me knowing... But I got a refund so it's acceptable.

Tim O. 
Rating:
2.0

Customer did not leave a comment.

Rochelle P. 
Rating:
5.0

Customer did not leave a comment.

Jorge P. 
Rating:
5.0

Absolutely nothing

JAMILLE B. 
Rating:
5.0

Great staff and great service. Will do business again!

Michael B. 
Rating:
5.0

Customer did not leave a comment.

WANDA C. 
Rating:
1.0

The manager authorized my parking and my car was towed away. Towing company Charged over $300 . I

semiu O. 
Rating:
5.0

Customer did not leave a comment.

MIKAELA R. 
Rating:
5.0

Customer service was absolutely amazing!! For that alone I will definitely be using them again and recommending to all my friends

Jasmine A. 
Rating:
5.0

Customer did not leave a comment.

MAYRA M. 
Rating:
5.0

It was a feed store, so I didn't expect it to be "clean and inviting." The customer service was great--friendly and efficient.

Scott B. 
Rating:
1.0

The parking lot was poorly lit. I didn't like that it was unmanned. No one wants to put themselves in an unsafe situation.

Tiffany R. 
Rating:
5.0

Great customer service.

TASHON W. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL H. 
Rating:
5.0

na

MICHAEL C. 
Rating:
4.0

Be open later

bert N. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
3.0

Customer did not leave a comment.

STEPHAN P. 
Rating:
5.0

Super easy start to finish. Excellent customer service.

Pamela C. 
Rating:
5.0

Customer did not leave a comment.

MARJORIE B. 
Rating:
5.0

Customer did not leave a comment.

CESAR M. 
Rating:
5.0

Make sure he knows that y'all do charge mileage.h told me there wasn't any other than that everything was perfect!

Brenda J. 
Rating:
5.0

I went to the wrong location first at hwy 80 and gross rd. The customer service at this location was so bad I will never do business there. I waited 15 minutes waiting for someone to come to the office and acknowledge I would be helped soon. I finally went to find help and a guy working yelled out with a hateful tone “ I will be there in A few minutes!” He was disrespectful and there was no doubt he hated his job. He then Laughed intentionally behind my back when he heard I was at the wrong location. This employee will cost uhaul business! I drove to the correct location at Mesquite feed on Gus Thomason rd. And was given excellent and friendly customer service. The truck was clean and ready to go when I arrived …. I will return to this location for future Uhaul needs.

Nancy M. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Great service

LAKENDRIA C. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Excellent customer service.

Patricio J. 
Rating:
4.0

The truck has instructions to sweep the cargo part and we got it with toys, magnets, and dust piles.

Kennedy I. 
Rating:
5.0

Customer did not leave a comment.

LAKENDRIA C. 
Rating:
5.0

Customer did not leave a comment.

Gonzalo P. 
Rating:
5.0

U haul truck needed new shocks

RONALD W. 
Rating:
5.0

Upon checking in my return the manager was prompt fast, and gave superior customer service including the font end staff would definitely rent there again.

Tyrone T. 
Rating:
1.0

this place is only out to get extra money out of people. I only drove the truck less than 15 miles they hit me with a extra 10 miles. Then had the nerve to call me and tell me i drove 60 miles when i only drove down the street 3 miles then 3 miles to my new spot then back to the old place 3 miles away and 3 miles back to the new place and 2 miles back to them. But they charges me for 25 miles. I would not recommend this place to anyone

GLORIA D. 
Rating:
5.0

Customer did not leave a comment.

donald M. 
Rating:
5.0

No issues registering online. Working with Mesquite Feed Store personnel at pickup and drop off was a pleasure. No issues. Will use U-Haul again.

Jacob H. 
Rating:
5.0

Very good service no need to change

Mohammad Ali S. 
Rating:
5.0

Had a great experience with everyone at this location. I recommend this location to everyone

TOMEKIA B. 
Rating:
5.0

We found a used syringe behind the driver side seat. Awesome customer service.

Louise B. 
Rating:
5.0

Customer did not leave a comment.

THELMA H. 
Rating:
5.0

Great customer service! Recommend this location to everyone.

Brian H. 
Rating:
4.0

Customer did not leave a comment.

deborah J. 
Rating:
5.0

Keep up the great work! Fast friendly service and a handy location

WILLIAM M. 
Rating:
4.0

Customer did not leave a comment.

Vincent E. 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
1.0

Customer did not leave a comment.

Shannon M. 
Rating:
5.0

Great service

LAKENDRIA C. 
Rating:
5.0

Customer did not leave a comment.

kenneth A. 
Rating:
5.0

Customer did not leave a comment.

Kenneth N. 
Rating:
3.0

Everyone was friendly and very helpful when I needed to make adjustments to my rental.

Martha R. 
Rating:
5.0

Customer did not leave a comment.

hollie J. 
Rating:
5.0

Great customer service

leanodo B. 
Rating:
5.0

Customer did not leave a comment.

karina A. 
Rating:
5.0

This is the most personable location I have ever gone to. Love the staff at this location.

Alison S. 
Rating:
3.0

Great place to drop off

Kevin B. 
Rating:
5.0

All persons were very kind and proficient in getting me in and out

Saam H. 
Rating:
4.0

Need dollies but great services.

Penoral S. 
Rating:
5.0

Great customer service.

Brian H. 
Rating:
1.0

Please this location where I took a rental car, they don't have a good customer service. Because they are busy to their own activities. They don't care about people who takes care and bring back them.I took a care when it was not full of gas when I get there they started to tell me that I could full it,I told them to make sure how murch gas was in the tank before me to rent it.Because I used 19mileges only,and I moved there without resolving a problem.

Safari K. 
Rating:
5.0

Customer did not leave a comment.

Ernest R. 
Rating:
5.0

Customer did not leave a comment.

charletta E. 
Rating:
5.0

Customer did not leave a comment.

Kelly W. 
Rating:
2.0

Well I did not drive that much went to garland back to mesquite I stayed in mesquite they said if I bring it back before 8 and did not go that many places I can have my 100 dollars back I did what was asked came back then they only gave me 16 dollars back and we only went to go to garland to get a couch and then go to academy sports and out door then home it was very discouraging

james F. 
Rating:
5.0

Customer did not leave a comment.

SALLY G. 
Rating:
5.0

Great service and would use again. Person was very helpful. Thanks so much.

Penoral S. 
Rating:
5.0

Customer did not leave a comment.

Adam K. 
Rating:
5.0

Customer did not leave a comment.

Eloy G. 
Rating:
3.0

Customer did not leave a comment.

Stacy A. 
Rating:
2.0

Though the outside and inside was clean the vehicle needed maintenanced. The right front tire pressure came on and wouldn't go off. I wasn't able after putting air into it to turn it off. The engine wouldn't switch gears even after putting cleaner into and towards the end of the trip, it started knocking. I was also NOT told my site was switched the day of pick up till 1520 hrs when I was picking it up at 1630 hrs. I was driving at 1600 hrs and was notified by text so never got the message!!! When I was informed of the change I wasn't given any compension for this change I was told I was notified and if I wanted the vehicle I needed to leave. I left, I needed the vehicle.

teri W. 
Rating:
5.0

Send the video prior to arrival to make it easier for first time users.

Seily O. 
Rating:
3.0

Customer did not leave a comment.

Marie B. 
Rating:
4.0

This specific location was not the problem. They did not have in stock the appliance dolly and furniture pads I had rented. Thomas, the Uhaul rep, offered to either cancel the order and refund me the money but I needed both items. He said he would call another location (12215 LBJ Fwy. Garland,TX) and I could pass by and pickup the items there. When I got there the so called assistant manager named Angelique and her ghetto co parter in crime Nikki were rude and not helpful whatsoever. Instead of trying to figure out a way to help me, all they could do was argue about how Thomas should not have done that. I will never rent or refer anyone to that Garland location with the bunch of ghetto people they have working there.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Christina J. 
Rating:
5.0

Good service

Mohammad S. 
Rating:
5.0

Everything was explained to me prior to me requesting a truck. When I brought it back it took less than 5 minutes to checkout and leave. The staff did a great job.

Michael B. 
Rating:
5.0

first of the month, it is impossible to get a appliance handcart, which the website does not warn you about.

Danielle Y. 
Rating:
3.0

When returning the truck after hours, I didn't feel safe in the area. The uhaul employees were very helpful and professional on the other hand.

Kristen B. 
Rating:
5.0

Customer did not leave a comment.

Merla M. 
Rating:
1.0

That white cracker is a rude son of a bitch

SHAKIRA R. 
Rating:
5.0

Customer did not leave a comment.

Jaime C. 
No reviews have been submitted for this location.

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