Not have the equipment repoed after having a conversation with customer that equipment will be returned that day...equipment was late due to events out of my control.
Dana G
Mesquite Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesquite, TX 75150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The customer service representative was very polite , courtesy , and attentive also offer me a cup of coffee during check in what a unforgettable experience highly recommended. Great job..
TYRONE TThat particular truck is a MESS, guys. It shakes, it whines, the transmission sounds like it will blow at any moment. The location and staff were absolutely delightful, knowledgeable, and kind.
MAKINZY SThe truck was dirty on the inside, super old and it moved to the sides when driving, it made feel like I was driving a boat instead of a truck
LORENA ODisrespectful Experience at U-Haul On 01/03/2025, I visited the U-Haul location at 4415 Guss Thomasson Rd to pick up a reserved vehicle. Despite carefully completing my reservation online, I was charged for services I didn’t request. When I questioned the bill, a bilingual employee dismissed my concerns with a condescending attitude, refusing to provide clear explanations. Employees like this harm the company’s reputation and erode customer trust. U-Haul must take immediate action to address such behavior through better training and accountability. I hope the company improves its standards, but I will hesitate to use their services again.
NORBELIS Z