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MIHALY B
Customer Reviews for Meta Smoke Vape
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was brand new. No signage yet. Really hard to find. They said unit A, and there was no "A" on the door. It was a Smoke Vape Bong etc so wasn't my favorite place/area to go. FRUSTRATED WITH UHAUL b/c they not only changed my pick up site in Payson AZ but then changed my drop off location, which was far from my house, so then I had to get a ride back to my house. The staff was nice and helpful, but I'm not happy with Uhaul. uhaul moved my drop off location further from my house so then after loading for 1.5hr, driving for 1.5 hr and then unloading 1.5 hr, I was EXHAUSTED and had to then find someone to follow me and give me a ride back. All in all, both pick up and drop off were nice, professional staff, it was just frustrating with all of the changes. I appreciated the credit, although the $38 was helpful, I felt with all of the changes from Uhaul that I deserved more.
REBECCA S