Customer Reviews for Metro Rent A Car
(U-Haul Neighborhood Dealer)

49 reviews

9571 Garden Grove Bl   Garden Grove, CA 92844
(Corner of Brookhurst and Garden Grove Blvd)

(714) 462-9321

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(714) 462-9321

9571 Garden Grove Bl
Garden Grove, CA 92844
(Corner of Brookhurst and Garden Grove Blvd)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

More trucks availability

REINA A. 
Rating:
5.0

Customer did not leave a comment.

NGUYEN NHAT MINH P. 
Rating:
3.0

Customer did not leave a comment.

Dylan D. 
Rating:
5.0

Customer did not leave a comment.

augusto T. 
Rating:
1.0

They gave me the wrong truck and charge extra for it. The website did not notice me about the hour office or after hour fee when I made reservation. They charge me extra $30 more than our estimated.

Hoang N. 
Rating:
5.0

On Point

Erika O. 
Rating:
5.0

Customer did not leave a comment.

Derrick N. 
Rating:
4.0

Customer did not leave a comment.

Yong P. 
Rating:
3.0

Received truck with half a tank of gas. I had to take picture and report that the vehicle I just picked up had only a half a tank of gas.

IAN F. 
Rating:
5.0

Customer did not leave a comment.

VU N. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

Customer did not leave a comment.

JEONMAN P. 
Rating:
5.0

VERY GOOD AND KIND

JANG M. 
Rating:
5.0

N.A. I was pretty much satisfied with your full support. Thanks a lot ! Don.H.Oh

OH D. 
Rating:
1.0

I rented a truck that needed a lift, or ramp, When I was signing the paperwork for the truck I asked the clerk if it had a ramp, he said yes. When I got to my moving destination there was no ramp, I ended up renting a truck for nothing. Worst experience ever.

Carlos G. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

Great service

sandra L. 
Rating:
5.0

Very convenient. Thank you.

Miguel G. 
Rating:
5.0

You guys did an excellent work! Thank you!

Hangocanh N. 
Rating:
5.0

Customer did not leave a comment.

sandra L. 
Rating:
5.0

Staffs were very friendly, knowledgeable and professional. I would recommend this location. :)

Jennifer N. 
Rating:
5.0

Customer did not leave a comment.

JEONMAN P. 
Rating:
5.0

Good customer service and the rental equipment is also good

DIEU C. 
Rating:
3.0

Customer did not leave a comment.

Tugba K. 
Rating:
3.0

Customer did not leave a comment.

Babak N. 
Rating:
5.0

Customer did not leave a comment.

Julie V. 
Rating:
5.0

Customer did not leave a comment.

kongchan T. 
Rating:
5.0

Customer did not leave a comment.

Phong T. 
Rating:
1.0

Open when you are supose too. Not 1 hour late and answer the phone when you are called or return messages.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

bao N. 
Rating:
3.0

Customer did not leave a comment.

Khang N. 
Rating:
3.0

We would prefer someone inspect and sign off the vehicle before we leave it behind. We arrived at the facility and it was closed but due to open at 9:00 AM. When it did not open at the scheduled time, called and spoke with Jose and he informed me that someone would be arriving in around 30 to 40 minutes. He also told me I could leave the key in the box and they would email us with the receipt. We reluctantly did as he requested.

JOSEPH Y. 
Rating:
3.0

Customer did not leave a comment.

Erwin R. 
Rating:
1.0

They overcharged me with the mileage and fuel and safemove. I only driving 19151 - 19168 which is only 17miles they charged me 18 miles. I refueled to the marks that I checked out and they marked on the receipt different mark and charge me for it. And I never choose SafeMove, I dont know why they selected for me without my consent.

Jyn D. 
Rating:
5.0

Customer did not leave a comment.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Natasha T. 
Rating:
5.0

Customer did not leave a comment.

Kathy A. 
Rating:
4.0

The guy who helped us was wonderfully kind. The van was so very nice. Super clean and brand new

Jonas A. 
Rating:
5.0

Customer did not leave a comment.

Christina W. 
Rating:
3.0

Apparently the manager was not in the office today, so even after I did the UHaul phone app sign in, I still had to go in for a key, and had to call someone to come and open up the office. Otherwise, the employee who helped me was very friendly and professional, and the Ford van was in great condition.

John P. 
Rating:
1.0

First of all..the employees at this location don't even know what they're doing.. they kept asking me for a credit card and ID.. but I had checked in online for 24/7 truck share.. all I needed to do was show them a code and get my keys.. they didn't understand that concept and had to do a conventional rental allover again and ended up there for 40 minutes.. which was time I couldn't spare... then I get in the truck.. and find trash in the back and a crumbled up cigarette box in the cup holder.. worst uhaul experience yet.

Ahmed H. 
Rating:
2.0

No one was onsite when I went to pick up my vehicle. Had to call a number and wait 5 minutes.

Leslie A. 
Rating:
5.0

No improvement needed! Jose and crew are perfect!! Can't ask for anything more from accommodating and Excellent customer service!!

Sharon P. 
Rating:
4.0

Make sure they have enough parking.

Adan O. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
5.0

Customer did not leave a comment.

Trong N. 
Rating:
4.0

Good service/professional

Brendan M. 
Rating:
4.0

Customer did not leave a comment.

david C. 
Rating:
4.0

Customer did not leave a comment.

TAMARA K. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top