The customer service was excellent, clear communication, fast easy and efficient to get the vehicle desired; only the office and location needed a friendlier touch.
Edward S
Metro Rent A Car
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Garden Grove, CA 92844
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Location was closed at 3pm when it supposed to close at 6 30pm
GUSTAVO CThe staff was very kind and explained everything well.
PAUL CThe truck was below empty when I turned on the engine. Luckily there was a gas station about a mile down the road where I put in $25 of gas in and it still was on empty either way the light on. We then put $65 in before leaving FV to go to SD, and dropped off the U-Haul early and was charged $4.23 for over mileage. This is ridiculous and I still have yet to be called by a manager in regards to my complaint of being given a truck on empty. This is poor customer service. I returned the truck with plenty of gas in it for the next customer, so obviously the previous driver of my truck did not leave the car appropriate.
Courtney HPaid for 5 moving pads and they charge me for 6 and told me 1 was missing. I even confirmed with the place I picked up the car and they said it was there mistake
DONGSOO H