Customer Reviews for Metroplex Self Storage #2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Metroplex Self Storage #2

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Stanley B. on

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Teresa W. on

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Eric M. on

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The person in the store location (after payment) made me leave the store while I waited on my ride so she could show a new customer a storage unit. This is in triple digit Texas heat. She could have let me stay in an air conditioned store she was gone less than 10 minutes and I just paid almost $300 for a rental return. Very rude and she didn’t offer me to re-enter when she returned. I’ll contact corporate!

Stephanie O. on

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Fantastic service!

Diogo B. on

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carlos G. on

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Great service at this location manager was very friendly and helpful

Anthony H. on

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Teresa A. on

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The manager Teresa Woods was very professional and had great customer service skills. This location was very clean and organized. I highly recommend Metroplex Self Storage and U-Haul due to outstanding customer service I received.

Metroplex S. on

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Keep up the good work..

Reginald L. on

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N/a

Nathan H. on

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The staff is too notch! Very helpful, expedient and friendly. Everything you could expect was handled perfectly.

MIKE S. on

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Office staff is awsome!!

lynne M. on

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make sure equipment is cleaned

Metroplex S. on

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Keep up the good work!

Lakeshila S. on

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rafid E. on

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Requested not to add Insurance and using my own insurance and the employee made a mistake adding that and couldn’t remove it the same day telling me she would take care of it after dropping off the truck,also she stated I have grace period 4-6 hours for drop off the Truck and I get charged for extra 24 hours.

jerry S. on

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stop lying to your customers

Dominique B. on

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Jessica C. on

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Ernest A. on

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Thanks!

Jackie G. on

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Sully N. on

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Brianna G. on

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Derrick F. on

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In and out no hassle

Leatrice W. on

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The lady that received the Uhaul was rude and not very helpful. Even when showing her that the paperwork states something different than she is telling me, she still refuses to listen and still charged me for gas that was put back at the correct level. I don't recommend Uhaul services to anyone from this day on. Very disappointed!

Phillip M. on

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Jeffrey K. on

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Super helpful manager, truck was perfect for our job !!

Jeff K. on

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PATRICIA S. on

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Jason S. on

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David S. on

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That rep is psycho. I think she made up prices. Are they standardized or do they get to make them up. 200$ for 24 hrs maybe 70 miles total. How many cents a mile?

Miguel R. on

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Madhab K. on

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Good

WINDY S. on

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The manager was very sweet and explained everything perfectly. I have never used a storage unit before and she was very patient with all of my questions.