Customer Reviews for MG Carolina Beach
(U-Haul Neighborhood Dealer)

133 reviews

7275 Carolina Beach Rd   Wilmington, NC 28412

(910) 452-0776

Hours

  • Mon–Sat
    9 am–6 pm
  • Sunday
    12 pm–4 pm

Services at this Location:

Contact Us

(910) 452-0776

7275 Carolina Beach Rd
Wilmington, NC 28412

Services at this Location:

Hours

  • Mon–Sat
    9 am–6 pm
  • Sunday
    12 pm–4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The Staff was very friendly and helpful.

DENNIS F. 
Rating:
5.0

Customer did not leave a comment.

Carlos P. 
Rating:
5.0

The guy at MG had leaf blown the whole facility and it was perfectly clean like Disneyland.

CHRISTOPHER B. 
Rating:
5.0

MG was quick easy and no hassle

William B. 
Rating:
5.0

Very professional and extremely helpful.

S R. 
Rating:
5.0

Nothing

DEBBIE P. 
Rating:
5.0

Customer did not leave a comment.

S Sam R. 
Rating:
5.0

Customer did not leave a comment.

Denise T. 
Rating:
5.0

Friendly and accommodating

Amanda C. 
Rating:
5.0

Customer did not leave a comment.

Tyrone H. 
Rating:
5.0

Improve customer service when calling in to change reservations or drop off. I was on hold for over 15 minutes to speak to an agent to change drop off location. I was connected then told would be transferred to the appropriate agent, but was put back on hold to the same customer service “hold” line. I finally did speak to a very professional agent who did resolve my issue. However, when in the moving process, waiting 40 minutes total, is not acceptable and highly stressful. This is something that needs complete improvement with U-haul.

Clara C. 
Rating:
5.0

Don't put vehicles with over 120K miles on the road for long distance moves.

Perry H. 
Rating:
5.0

Always get treated well here.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Derron B. 
Rating:
5.0

I rent trucks quite frequently and this is the only location I use because it's consistently the best.

Zach M. 
Rating:
5.0

The same goes with this gentleman: super helpful and very polite.

Bettye A. 
Rating:
5.0

Steven is a young, professional, extremely personable guy, and I say this after using this location a couple times. For this reason alone I would highly recommend this location, and the cleanliness of everything is a bonus.

Steve J. 
Rating:
5.0

I have moved over 100 times in my life. I have used U-Haul for all of those moves ...except once. I made the mistake once of using" the other company "with the yellow trucks. Just because it happened to be closer. They let me down and had no truck for me on moving day never has that happened with you all and never would I use any other company again. U-Haul trucks are always modern clean and extremely well priced.

ZACH M. 
Rating:
5.0

Customer did not leave a comment.

GARRY B. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Paige G. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

Albert B. 
Rating:
5.0

Best U-Haul in town

Dale R. 
Rating:
5.0

Customer did not leave a comment.

Ronnie B. 
Rating:
5.0

My passenger window was very dirty from a kid or pet. The windshield also was very dirty.

LaRenda W. 
Rating:
5.0

Caroline was very helpful.

Damian C. 
Rating:
5.0

Only negative is that they couldn't accept returns on unused uhaul packing supplies. But they were clean, courteous and efficient.

Tim M. 
Rating:
5.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Caeolyn is super sweet. Its hard to find someone like her in today's workforce. Sincerely Rob.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Catherine H. 
Rating:
4.0

After hours drop off

Chara M. 
Rating:
5.0

They were very helpful, showing me how to hook up my car to a tow trailer and making sure I was very comfortable. I would highly recommend this location to anyone looking for a Uhaul, the place is very clean and the staff is very friendly.

john C. 
Rating:
5.0

Very clean location, professional and friendly help. Best place to rent a uhaul

Sue Ellen W. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
4.0

Customer did not leave a comment.

GREGORY S. 
Rating:
2.0

The trailer interior was damaged. Padded side rails on one side totally missing and damaged on other side. Had to hook the trailer up myself, the girl did not seem to know how nor strong enough to lift the tongue or adjust the safety chains that were dragging the ground. I did the adjusting. Had I not already made plans to leave out of town soon after picking up, would not have accepted the damaged trailer and wanted another but this was their only one. Lastly, took her nearly 30 minutes to process paperwork for the rental, Obviously she was poorly trained!!

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

Lori W. 
Rating:
5.0

everything was great, efficient pick up and drop off very professional employee assisted me.

Edward M. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
4.0

More than 1 person at locations to help more than 1 customers

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Linda R. 
Rating:
5.0

Easy drop off

Mohammad A. 
Rating:
5.0

Customer did not leave a comment.

Laura M. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Awesome I was able to keep it beyond return time as long as it's there in the morning.

Dion J. 
Rating:
5.0

The staff was Very friendly and knowledgeable.

Charles W. 
Rating:
5.0

See my previous statement about UHaul! This was a two part rental

Forrest R. 
Rating:
5.0

Customer did not leave a comment.

Rick J. 
Rating:
5.0

Customer did not leave a comment.

Sayge C. 
Rating:
5.0

Customer did not leave a comment.

james A. 
Rating:
5.0

Employee I returned to was very sweet and courteous.

David S. 
Rating:
5.0

Customer did not leave a comment.

Edward C. 
Rating:
5.0

Customer did not leave a comment.

Faye B. 
Rating:
5.0

Wonderful staff

JOHN H. 
Rating:
5.0

staff helping me close out was very friendly, helpful and efficient. Great experience. The only quibble I have with the online system is after providing all the information beforehand, why I am I waiting for the system to authorize me as a I wait for the entry code?

John C. 
Rating:
5.0

Customer did not leave a comment.

TRACYR L. 
Rating:
5.0

Customer did not leave a comment.

Tollan W. 
Rating:
5.0

The people here are amazing…fast, cheerful, helpful!

Tom G. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

No need to-

DANIEL B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Steve was awesome , dealt with him for few months with storage and yesterday for the truck

PATRICKJEAN S. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

WALTER B. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Thefiles L. 
Rating:
5.0

Customer did not leave a comment.

WAYNE B. 
Rating:
5.0

Awesome place! We rented a storage location and were able to leave the truck there as well. Manager/attendant was very friendly and helpful. Highly recommended!

Gregory A. 
Rating:
5.0

Totally smooth process. Thanks!

KELLY F. 
Rating:
4.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

SUE W. 
Rating:
5.0

excellent experience!

GARRY B. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Great customer service!

WAYLON W. 
Rating:
5.0

Friendly, quick service!

DANIEL K. 
Rating:
5.0

I ordered and appliance dolly and floor cart and neither were on the truck.

James C. 
Rating:
5.0

Super efficient. Very clean facility. Paperless, quick check in process.

ROBERT B. 
Rating:
5.0

Nothing. Both employees were pleasant and explained everything about the truck and the rental.

James H. 
Rating:
5.0

Customer did not leave a comment.

Tony V. 
Rating:
5.0

Customer did not leave a comment.

RANDY O. 
Rating:
5.0

Customer did not leave a comment.

LEONARD B. 
Rating:
5.0

Our service was fantastic. Thank you

JOHN H. 
Rating:
4.0

Customer did not leave a comment.

Tammela D. 
Rating:
4.0

Customer did not leave a comment.

LORI H. 
Rating:
5.0

Not a thing

PHYLLIS M. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Steve Eaddy was a great person to deal with…

CELINA O. 
Rating:
5.0

Everyone was super nice and helpful!!!

CHRISTOPHER W. 
Rating:
5.0

Excellent! Great Service! Helpful! Clean!

HEATHER R. 
Rating:
5.0

Customer did not leave a comment.

WAYLON W. 
Rating:
5.0

Customer did not leave a comment.

Kate W. 
Rating:
5.0

Staff at check In was kind , accommodating and attentive. The truck was extremely clean.

JALEH D. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA W. 
No reviews have been submitted for this location.

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